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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

Lobby
Exterior
Bar (on property)
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Penthouse (Redemption) | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Charleston City Market
    ‪3 min walk‬
  • Place, Rainbow Row
    ‪4 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(84 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(155 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Charleston

Located in Charleston Historic District, The Palmetto Hotel is within a 5-minute walk of popular attractions such as Charleston City Market and Port of Charleston. This 45-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Waterfront Park - 1 min walk - 0.1 miles
  • Charleston City Market - 3 min walk - 0.2 miles
  • Dock Street Theater - 4 min walk - 0.3 miles
  • Rainbow Row - 4 min walk - 0.3 miles
  • College of Charleston - 12 min walk - 0.6 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Church and Union - ‬2 min walk

About this property

The Palmetto Hotel

The Palmetto Hotel features free WiFi in public areas, meeting rooms, and coffee in a common area. Valet parking is offered for USD 55 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. This hotel also has free use of bicycles.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include sitting areas, minibars, and coffee makers.
Recreational amenities at the hotel include complimentary bicycles.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

The Palmetto Hotel Hotel

The Saint Hotel Charleston

The Palmetto Hotel Charleston

The Saint Hotel Charleston SC

The Palmetto Hotel Hotel Charleston

Frequently asked questions

Is free cancellation available at The Palmetto Hotel?

The Palmetto Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palmetto Hotel?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on May 25, 2026 start from $366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Palmetto Hotel?

This hotel is situated in Charleston Historic District, just steps from Charleston City Market and Port of Charleston, and within a short walk of Waterfront Park. You'll also find South Carolina Aquarium and Rainbow Row less than a mile away.

Is there parking available at The Palmetto Hotel?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges.

Does The Palmetto Hotel feature a casino?

No, The Palmetto Hotel doesn't have a casino.

Will I find an indoor pool at The Palmetto Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Palmetto Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, private picnics, and proposal/romance packages.

Are there hot tubs at The Palmetto Hotel?

No, there isn't a spa tub at this hotel.

Does The Palmetto Hotel have a restaurant with a breakfast menu?

Yes, The Palmetto Hotel serves free continental breakfast each morning from its restaurant.

Will The Palmetto Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Palmetto Hotel for a fee of USD 150 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Are there connecting rooms at The Palmetto Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Palmetto Hotel?

The closest major airport to The Palmetto Hotel is Charleston Intl. Airport (CHS), which is 13 mi away (25 minutes by car).

Are there rooms with balconies at The Palmetto Hotel?

Yes, some guestrooms at The Palmetto Hotel offer a furnished balcony/patio and may feature city views.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 976 reviews
Rating 8 - Good. 124 out of 976 reviews
Rating 6 - Okay. 62 out of 976 reviews
Rating 4 - Poor. 23 out of 976 reviews
Rating 2 - Terrible. 9 out of 976 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Sameer

Stayed 3 nights in Jan 2026

10/10 Excellent

Cindy

Stayed 2 nights in Feb 2026

10/10 Excellent

Kenneth

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful.
Stayed 2 nights in Feb 2026

4/10 Poor

Erin

Stayed 2 nights in Feb 2026

10/10 Excellent

Anita

Stayed 2 nights in Jan 2026

8/10 Good

Andrys

Stayed 3 nights in Jan 2026

6/10 Okay

Anna

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff was very courteous and professional. The room had several issues the hot water took over 20 minutes to come, the hvac did not work properly.
Stayed 3 nights in Jan 2026

10/10 Excellent

kathy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautifully decorated. Room amenities included bath robes and a generous room bar. Lobby has a bar which serves breakfast every morning Great location. Highly recommend
Stayed 1 night in Jan 2026

8/10 Good

LEANDRO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice.
Stayed 3 nights in Jan 2026

4/10 Poor

William, Tampa

Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience with this hotel and we'd love to come back again soon.
Stayed 3 nights in Jan 2026

6/10 Okay

Raena

Stayed 3 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Wish I could make this 4.5 stars - not quite a five-star stay. Loved the location and the room was well appointed. But our deluxe king room was smaller than the photos make it look. And we were disappointed by the furnishings - wish there were drawers to unpack suitcases into since we stayed for several days. But besides that, it was a nice stay and the front desk staff were all great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Very clean rooms, very central location, tons of restaurants within steps of door.
Stayed 4 nights in Jan 2026

6/10 Okay

Ava

Stayed 2 nights in Jan 2026

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nice, fresh and super simple in the best way. Room was very chic, new and clean. Everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Ameeta

Stayed 9 nights in Jan 2026

10/10 Excellent

Autumn, park City

Cute
Stayed 1 night in Jan 2026

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our stay was pleasant, and the Palmetto is a lovely hotel with friendly staff. The location was very convenient and within walking distance to points of interest and restaurants, the bed was very comfortable, and the complementary breakfast was tasty. However, the description on the website is a bit misleading. First, we paid a premium for a balcony only to find it was only about 1 foot deep and wasn't even useful for letting in fresh air since it was facing a fairly busy street. Second, the "nearby" gym is a 45 minute walk. Third, there is no restaurant. The bar serves appetizer food, but we were decidedly unimpressed with the charcuterie plate which came with about 8 cubes of cheddar and pepper jack rather than the fancier bits of cheese pictured on their website menu. Finally, while the bed was comfortable and the bathroom was clean, the carpets were worn and stained and the ottoman in the room (no chair) appeared to have had something spilled all over it. The Palmetto was nice enough, but there were several other options that sounded as nice and were significantly less expensive We chose the Palmetto over the others because of the balcony and the gym access, both of which turned out to be a bust. In light of that, while I won't rule out staying at the Palmetto again, I will look at other hotels.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Traveled with partner
Great staff/breakfast/bar
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 3 nights in Dec 2025