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The Palmetto Hotel

Property class: 4

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Photo gallery for The Palmetto Hotel

Lobby
Penthouse (Redemption) | Terrace/patio
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Port of Charleston
    ‪3 min walk‬
  • Place, Charleston City Market
    ‪3 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(84 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(151 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charleston

Located in Charleston Historic District, The Palmetto Hotel is within a 5-minute walk of popular attractions such as Charleston City Market and Port of Charleston. This 45-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Waterfront Park - 1 min walk - 0.1 miles
  • Port of Charleston - 3 min walk - 0.2 miles
  • Charleston City Market - 3 min walk - 0.2 miles
  • Rainbow Row - 4 min walk - 0.3 miles
  • College of Charleston - 10 min walk - 0.6 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Henry's On The Market - ‬4 min walk
  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Magnolias - ‬1 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Charleston Crab House - ‬3 min walk

About this property

The Palmetto Hotel

The Palmetto Hotel features free WiFi in public areas, meeting rooms, and coffee in a common area. Valet parking is offered for USD 55 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. This hotel also has free use of bicycles.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include sitting areas, minibars, and coffee makers.
Recreational amenities at the hotel include complimentary bicycles.

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Lobby
The Francis Marion Hotel
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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,234 reviews
$269 nightly
The price is $307
May 10 - May 11
Total with taxes and fees
The Francis Marion Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

Is free cancellation available at The Palmetto Hotel?

The Palmetto Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palmetto Hotel?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on Apr 19, 2026 start from $469, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Palmetto Hotel?

This hotel is situated in Charleston Historic District, just steps from Charleston City Market and Port of Charleston, and within a short walk of Waterfront Park. You'll also find South Carolina Aquarium and Rainbow Row less than a mile away.

Is there parking available at The Palmetto Hotel?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges.

Does The Palmetto Hotel feature a casino?

No, The Palmetto Hotel doesn't have a casino.

Will I find an indoor pool at The Palmetto Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Palmetto Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, private picnics, and proposal/romance packages.

Are there hot tubs at The Palmetto Hotel?

No, there isn't a spa tub at this hotel.

Does The Palmetto Hotel have a restaurant with a breakfast menu?

Yes, The Palmetto Hotel serves free continental breakfast each morning from its restaurant.

Will The Palmetto Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Palmetto Hotel for a fee of USD 150 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Are there connecting rooms at The Palmetto Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Palmetto Hotel?

The closest major airport to The Palmetto Hotel is Charleston Intl. Airport (CHS), which is 13 mi away (25 minutes by car).

Are there rooms with balconies at The Palmetto Hotel?

Yes, some guestrooms at The Palmetto Hotel offer a furnished balcony/patio and may feature city views.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 946 reviews
Rating 8 - Good. 117 out of 946 reviews
Rating 6 - Okay. 58 out of 946 reviews
Rating 4 - Poor. 21 out of 946 reviews
Rating 2 - Terrible. 9 out of 946 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nice, fresh and super simple in the best way. Room was very chic, new and clean. Everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Ameeta

Stayed 9 nights in Jan 2026

10/10 Excellent

Autumn, park City

Cute
Stayed 1 night in Jan 2026

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our stay was pleasant, and the Palmetto is a lovely hotel with friendly staff. The location was very convenient and within walking distance to points of interest and restaurants, the bed was very comfortable, and the complementary breakfast was tasty. However, the description on the website is a bit misleading. First, we paid a premium for a balcony only to find it was only about 1 foot deep and wasn't even useful for letting in fresh air since it was facing a fairly busy street. Second, the "nearby" gym is a 45 minute walk. Third, there is no restaurant. The bar serves appetizer food, but we were decidedly unimpressed with the charcuterie plate which came with about 8 cubes of cheddar and pepper jack rather than the fancier bits of cheese pictured on their website menu. Finally, while the bed was comfortable and the bathroom was clean, the carpets were worn and stained and the ottoman in the room (no chair) appeared to have had something spilled all over it. The Palmetto was nice enough, but there were several other options that sounded as nice and were significantly less expensive We chose the Palmetto over the others because of the balcony and the gym access, both of which turned out to be a bust. In light of that, while I won't rule out staying at the Palmetto again, I will look at other hotels.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Traveled with partner
Great staff/breakfast/bar
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 3 nights in Dec 2025

10/10 Excellent

JACKELINE, MIAMI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and perfect. Breakfast was delicious and warm. The atmosphere is very calm and inviting. Great management. Valet was easy and worry free.
Stayed 1 night in Dec 2025

10/10 Excellent

Margarita, Cranberry Twp

Stayed 2 nights in Dec 2025

10/10 Excellent

Alana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Palmetto over the holidays. The hotel is clean, well appointed, and was beautifully decorated. The breakfast in the morning was a great perk. The selections are limited but the food offered was delicious. We also enjoyed the lobby bar for a nice after dinner cocktail. We found the location to be very convenient and we were able to walk to the market, restaurants, and the waterfront easily. We would stay here again given the opportunity.
Stayed 2 nights in Dec 2025

10/10 Excellent

Malissa

Stayed 3 nights in Nov 2025

10/10 Excellent

DAVID

Stayed 2 nights in Dec 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Negative: Room was in good condition but could hear people in the hall way all the time and from above us and in the walls. Positive: Staff was super friendly. Negative: breakfast is only a couple pastries, and coffee. Positive: The hotel is close to everything (within walking distance) Negative: have to park in a public parking deck or use valet. Only options.
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin

Everything
Stayed 5 nights in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Dec 2025

10/10 Excellent

daniela

Business traveler
Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, nice room
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Would def go back.
Stayed 1 night in Dec 2025

6/10 Okay

Bob

Stayed 2 nights in Dec 2025

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room 212 is a noisy nightmare. There is some sort of industrial fan or motor that blows/whirs/hums 23 hours a day. One curtain was inoperable. The thermostat had to be turned off, as it would never stop heating.
Stayed 2 nights in Dec 2025

8/10 Good

Lauretta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very clean and the shower was fabulous! Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Everything was amazing! The check in and valet processes were smooth and the complimentary cocktail was a great touch. I don’t typically go to a hotel’s bar, but the cocktail was so good that I had to check it out. Not only was the bartender attentive and kind, she also makes a killer drink! The interior design was also breathtaking and has made me consider redoing a few rooms in my home! There are so many amazing things about the Palmetto, but these parts all stood out to me.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynne

Stayed 3 nights in Nov 2025

8/10 Good

Brian

Stayed 2 nights in Dec 2025