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The Palmetto Hotel

4.0 star property
Hotel with free breakfast, steps from Port of Charleston Cruise Terminal

Choose dates to view prices

Photo gallery for The Palmetto Hotel

Lobby
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Penthouse (Redemption) | Terrace/patio
Penthouse (Redemption) | Dining room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Waterfront Park
    ‪1 min walk‬
  • Port of Charleston Cruise Terminal
    ‪1 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

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Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(119 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(73 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charleston

Located in Charleston Historic District, The Palmetto Hotel is adjacent to Port of Charleston Cruise Terminal and within a 5-minute walk of other popular sights like Charleston City Market. This 45-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Waterfront Park - 1 min walk - 0.1 miles
  • Port of Charleston Cruise Terminal - 1 min walk - 0.1 miles
  • Charleston City Market - 3 min walk - 0.2 miles
  • College of Charleston - 10 min walk - 0.6 miles
  • South Carolina Aquarium - 17 min walk - 0.9 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union - ‬2 min walk

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
The Palmetto Hotel features free WiFi in public areas, meeting rooms, and coffee in a common area. Valet parking is offered for USD 55 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. This hotel also has free use of bicycles.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include sitting areas, minibars, and coffee makers.
Recreational amenities at the hotel include complimentary bicycles.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

Is free cancellation available at The Palmetto Hotel?

The Palmetto Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palmetto Hotel?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on Jul 6, 2025 start from $279.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Palmetto Hotel?

This hotel is situated in Charleston Historic District, just steps from Port of Charleston Cruise Terminal and Charleston City Market, and within a short walk of Waterfront Park. You'll also find South Carolina Aquarium and Rainbow Row less than a mile away.

Is there parking available at The Palmetto Hotel?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges.

Does The Palmetto Hotel feature a casino?

No, The Palmetto Hotel doesn't have a casino.

Will I find an indoor pool at The Palmetto Hotel?

No, there is no indoor pool at this hotel.

Is The Palmetto Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at The Palmetto Hotel?

No, there isn't a spa tub at this hotel.

Does The Palmetto Hotel have a restaurant with a breakfast menu?

Yes, The Palmetto Hotel serves free English breakfast each morning from its restaurant.

Will The Palmetto Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Palmetto Hotel for a fee of USD 150 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Does The Palmetto Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Palmetto Hotel?

The closest major airport to The Palmetto Hotel is Charleston Intl. Airport (CHS), which is 13 mi away (25 minutes by car).

Can I book a room with a balcony at The Palmetto Hotel?

Yes, some guestrooms at The Palmetto Hotel offer a furnished balcony and may feature city views.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 589 out of 742 reviews
Rating 8 - Good. 90 out of 742 reviews
Rating 6 - Okay. 39 out of 742 reviews
Rating 4 - Poor. 15 out of 742 reviews
Rating 2 - Terrible. 9 out of 742 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area and hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the heart of historic district of Charleston! Staff are kind and accommodating. Breakfast had many unique offerings to the area-yum!
Stayed 1 night in Mar 2025

8/10 Good

Beth Anne

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Farah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Traveled with family
Liked: Amenities
Hotel is charming and nicely decorated. There was a mixup with our room. We were expecting a premium room with more space and a pullout sofa bed and a street view. Instead, we got a smaller room with one king bed and an alley view. We were told that our Expedia booking misrepresented the room and there was nothing that could be done. Housekeeping was disappointing. Our room was not cleaned our first day and had to notify management to get it cleaned (got clean towels but bed was still not made). Same thing happened day two. I spoke to housekeeping staff and was told they had a lot of guests checking out and those rooms took priority. We were late for our lunch reservation because we had to wait to get into our room while they cleaned it (still not a full cleaning). Had to speak to management again to get it done, but still no clean glasses or towels. Hotel is very close to many great restaurants and a short walk to the market. This was a nice amenity, but very disappointing guest service, given the price of the room we ended up staying in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel near the market and rainbow row. Friendly staff, amazing room, very comfortable, tasty breakfast. Can’t wait to return!
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca, Martinsville

Traveled with partner
Liked: Property conditions & facilities
The Palmetto did not disappoint! It was everything all the positive reviews had to say. It smelled wonderful, I was greeted by the friendly staff, the bed was so comfortable, that shower with multiple heads and Jett’s - WOW!, the breakfast was wonderful with the grits, the eggs, oh and the snacks in the room with water in a carafe (just like another person reviewed :) I loved using their bicycle to go shopping on King Street, so many restaurants right by the hotel - it was crazy, Guest reviews really are the best. I find them so helpful and I hope you find this just the push you were needing to book here. You won’t be sorry. So incredibly delightful! Xo
Stayed 1 night in Mar 2025

4/10 Poor

rosalyn

Disliked: Staff & service, amenities, property conditions & facilities
Cost of room exceeded amenities. Room pictured was not room given. Room faced adjacent building no privacy. Room not ready until 4 pm. Not cleaned following day-wanted to clean at 4:45. Staffing poor. Parking fees high. No proper breakfast room.
Stayed 2 nights in Mar 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with small toilet rooms.

The location was great. Easy walk to every where. Hotel was nicely decorated and clean. Rooms was nice and clean. The only downside to the whole hotel was size of the room where toilet was in the bathroom. It is small. No room at all. So if a big person it will be very hard to use.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

BRIDGET

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inviting lobby and bar are great for relaxing, coordinating your day, enjoying a cocktail. Every person we met working there are delightful. The Palmetto is located in the middle of everything. A few blocks from Waterfront Park, and Charleston City Market and the carriage rides. The dining choices nearby are remarkable.Cannot wait to return for a longer stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rakesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, good service, perfect location, highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Drake, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful and friendly. The whole hotel was very clean and welcoming. The breakfast was very good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Harry

Location was perfect. Breakfast good. Housekeeping disappointing. Hot water iffy. Would not recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly accomodating and pleasant to work with. They were all so friendly and helpful, they really make the hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every part of this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort

Mostly good but no gym

Pro- good location, pretty decor, nice bed and tv. Housekeeping is amazing and delivers carafes of water! Con - Stains on floor, gym is a 10 min drive, parking is insane (but there’s a cheaper deck next door).
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property . Nice rooms. It’s on the beach!
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Absolutely beautiful and the staff were very professional
Stayed 1 night in Mar 2025