We found it new, clean & surely the best place we have stayed. Everything was comfortable, especially the furnishings...We will stay again. Very satisfied. Reason for five star rating.
The property is nice and the location is convenient. The staff should pay attention to some of the little details. We had four staying in the room, but only had three towels. The bathroom vanity did not have sufficient counter space. We would have liked an additional pillow for each bed. The AC cycled on and off too frequently. Rooms with two double beds should come with two luggage stands (not just one).
Beautiful property. breakfast was excellent. Rooms are very large and comfortable Great customer service as well.
great safe area and staff both at front desk and rest/Lounge extremely friendly and accommodating
This property was perfect as always. Best place ever to stay in while in My Pleasant. I have never been to a more perfect hotel
Everything was perfect from the staff to the cleanliness of the room. Will return Soon
The rooms was spacious and spotless. The customer service people at the front desk were amazing and the bartender was amazing.
New, clean and very nice hotel. The only negative comments I have to make is about the breakfast. They were very slow about replenishing coffee, eggs etc. Also, the coffee was extremely weak and tasteless. I do love that they use real dishes, versus paper plates and plastic flatware. It lifts my heart to see less trash being produced. Make that coffee better and stronger, and we'll be back!
They charged my for room when I had fully paid for it through Orbitz. Still waiting for charges to be reversed.
Brand new property opened in April. Good breakfast and convenient location to everything.
Beautiful property and very helpful staff. Great breakfast and super amenities.
Very spacious and modern. Staffs was nice and friendly
Terrific new hotel with great amenities and breakfast. Modern new design met all our wants. Highly recommend for others to stay. Good location close to restaurants and not far from beach or downtown.
Very nice hotel at a great price! We will certainly be back.
Located 1.5 mi (2.4 km) from Mount Pleasant Towne Centre, Hyatt House Charleston / Mount Pleasant is within a 10-minute drive of other popular attractions like Shem Creek Park. This 128-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
All of Hyatt House Charleston / Mount Pleasant's 128 rooms are heated and have an array of amenities, including washers/dryers, microwaves, and coffee makers. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
At Hyatt House Charleston / Mount Pleasant, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and an area shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and express check-out.
We found it new, clean & surely the best place we have stayed. Everything was comfortable, especially the furnishings...We will stay again. Very satisfied. Reason for five star rating.
Thank you for your feedback. We look forward to welcome you back soon!
The property is nice and the location is convenient. The staff should pay attention to some of the little details. We had four staying in the room, but only had three towels. The bathroom vanity did not have sufficient counter space. We would have liked an additional pillow for each bed. The AC cycled on and off too frequently. Rooms with two double beds should come with two luggage stands (not just one).
Good morning! Thank you for taking the time to leave us a review. It is very important to hear from our guests so we can best accommodate them. Thank your for your suggestions on the luggage stands and pillows for our double rooms!
Beautiful property. breakfast was excellent. Rooms are very large and comfortable Great customer service as well.
Thank you so much for taking the time to provide us with your feedback! We are happy that you had an enjoyable stay and we hope that we will have the opportunity to accommodate you again.
Thank you so much for your feedback! We hope that we will have the opportunity to accommodate you again in the future.
Thanks for staying with us! We appreciate your feedback.
great safe area and staff both at front desk and rest/Lounge extremely friendly and accommodating
Thank you for your response! We are glad that you enjoyed your stay with us and found everything accommodating and our staff friendly! We hope to see you again in the future.
This property was perfect as always. Best place ever to stay in while in My Pleasant. I have never been to a more perfect hotel
Thank you for the rave reviews. We look forward to seeing you again soon.
Everything was perfect from the staff to the cleanliness of the room. Will return Soon
Thank you for you review.