Towels were not replenished unless I ask for it. Pool hours were too short to enjoy. It was closed when it rained. I was locked in at the pool at 9. Not fun.
NA
Great staff. Clean. Close to beach and downtown. Would stay again.
Everything was topnotch
Good location,clean rooms.
Check in was easy and pleasant with the staff being very friendly and helpful. Housekeeping was only adequate as carpet in hall needed vacuuming along with room carpet. Breakfast seemed adequate but we only opted for coffee and fruit to go. Hotel was convenient to Mt Pleasant with a great restaurant, Sol across the street.
We loved how accessible you were to both Charleston and the beach. It was perfectly located!
Great location right before you head to the beach. Clean facility, free parking and easy to get in and out of. The room was clean, bed was comfy and the staff was friendly. The gym is nice and clean too.
We only stayed one night and arrived late. The staff was very friendly and helpful. We have a family of 5 so it was nice to have a pull out sofa to accommodate with all the linens and extra pillows in the room without having to ask. Beds are very comfortable and the bathroom huge.
SAFE!!!!! Clean and safe, what I require in a room.
Enjoyed our stay very much. Hotel was very clean and the staff were very friendly. Breakfast was excellent with many choices available.
Good service. That’s it. Don’t force a dissertation.
close to many things, clean and great bar across the street
Clean, safe location, nice rooms,, great breakfast and excellent staff.
Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, an IHG Hotel places you within a leisurely stroll of Snee Farm Country Club and East Cooper Medical Center. This 103-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, an IHG Hotel enjoy a gym, free WiFi in public areas, and a business center. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Towels were not replenished unless I ask for it. Pool hours were too short to enjoy. It was closed when it rained. I was locked in at the pool at 9. Not fun.
NA
Harold, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17, and we look forward to welcoming you back soon. At your service, Earl Collins General Manager
Great staff. Clean. Close to beach and downtown. Would stay again.
Will, thank you for reviewing your great stay at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. It is lovely knowing you were pleased with our attentive service and convenient location. Cleanliness is one of our top priorities, and our housekeeping staff goes above and beyond to keep that standard high. Thank you again for allowing us to be of service, and we are excited about your next visit. At your service, Earl Collins, General Manager
Everything was topnotch
It was a pleasure having you as our guest at Holiday Inn Express & Suites Charleston NE Mt Pleasant US17. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. At your service, Earl Collins, General Manager
Good location,clean rooms.
We are delighted you chose Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 for your recent visit to the Charleston area. We enjoyed your description of our location and the excellent service you received from our staff. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you this way! At your service, Earl Collins, General Manager
Check in was easy and pleasant with the staff being very friendly and helpful. Housekeeping was only adequate as carpet in hall needed vacuuming along with room carpet. Breakfast seemed adequate but we only opted for coffee and fruit to go. Hotel was convenient to Mt Pleasant with a great restaurant, Sol across the street.
We are delighted you chose Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 for your recent visit to the Charleston area. We enjoyed your description of our hotel and the service you received from our staff. It was our pleasure hosting you, and we value your feedback. We hope you will choose to stay with us again the next time your travel brings you this way! At your service, Earl Collins, General Manager
We loved how accessible you were to both Charleston and the beach. It was perfectly located!
Thank you for the generous review of your stay at the Holiday Inn Express & Suites Charleston NE Mt Pleasant US17! We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. At your service, Earl Collins, General Manager
Dear Shoji,Thank you for choosing to stay at our hotel and for the review. We regret not meeting your expectations with our pool timings, and for the inconvenience and frustration this caused. We are also sorry for your disappointment with the lack of towels in your assigned room. We have shared your comments with our appropriate teams as we are continually striving for ways to enhance our guest experience. We appreciate your patience and hope you will give us another opportunity to provide you with a seamless stay.At your service,Earl Collins,General Manager