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Hampton Inn & Suites Charleston/West Ashley

Property class: 2.5

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

A spacious lobby with a high ceiling, a stone fireplace, multiple seating areas, and a second-floor balcony.
A reception area with a marble reception desk, a wooden accent wall, and a welcome sign.
A swimming pool with lounge chairs and palm trees.
An outdoor patio area with tables and chairs, umbrellas, and a pool in the background.
A spacious living room with hardwood flooring, a stone fireplace, and a dining area with a glass-top table and chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Place, Citadel Mall
    ‪18 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪2 min drive‬
  • Place, Westwood Plaza Shopping Center
    ‪6 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

A kitchen area with a microwave and a dishwasher built into a wooden cabinet.

Two Queen Beds, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One King and One Sofa Bed, Non-Smoking

A modern room with a light grey sofa, a small white table, a framed picture on the wall, a floor lamp, and an air conditioning unit.

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for One King One Bedroom Suite, Non-Smoking

A modern hotel room with a grey sofa, a flat-screen TV on a wooden stand, a large window with a patterned valance, and a blue textured carpet.

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 326 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, a window with blinds, a wall-mounted air conditioner, and a small table with a lamp.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

A kitchen area with a microwave and a dishwasher built into a wooden cabinet.

Room, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A modern room with a light grey sofa, a small white table, a framed picture on the wall, a floor lamp, and an air conditioning unit.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, a window with blinds, a wall-mounted lamp, and a framed picture.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One King and One Sofa Bed, Non-Smoking

A hotel room with a large bed, a desk, a chair, a television, a window with blinds, a wall-mounted lamp, and a framed picture.

One King and One Sofa Bed, Non-Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Two Queen Beds, Non-Smoking, Accessible

A hotel room with two single beds, a desk with a flat-screen TV, a chair, and a large window.

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One King Bed, Non-Smoking

A hotel room with a large bed, a desk, a chair, a television, a window with blinds, a wall-mounted air conditioner, and a small table with a lamp.

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite Kitchen Nonsmoking

A hotel room with a bed, a TV on a wooden cabinet, a dining area with a table and chairs, and a kitchen area with a sink and cabinets.

King Suite Kitchen Nonsmoking

9.0 out of 10
Wonderful
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Two queen room nonsmoking

A kitchen area with a microwave and a dishwasher built into a wooden cabinet.

Two queen room nonsmoking

8.6 out of 10
Excellent
(36 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Charleston

Located in West Ashley within a mile (2 km) of Citadel Mall, Hampton Inn & Suites Charleston/West Ashley is within a few miles (5 km) of Bon Secours St. Francis Hospital. This 121-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Citadel Mall - 18 min walk - 1.0 mile
  • West Ashley Shoppes Shopping Center - 2 min drive - 1.1 miles
  • Westwood Plaza Shopping Center - 6 min drive - 2.1 miles
  • Charles Towne Landing State Historic Site - 11 min drive - 6.1 miles
  • College of Charleston - 12 min drive - 7.0 miles

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A on Savannah Highway - ‬3 min drive
  • ‪Jersey Mike's - ‬4 min drive
  • ‪Circle K - ‬6 min drive

About this property

Hampton Inn & Suites Charleston/West Ashley

Guests staying at Hampton Inn & Suites Charleston/West Ashley enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Other standard amenities include free local calls and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Comfort Suites Charleston West Ashley
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,006 reviews
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The price is $121
Sep 20 - Sep 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Frequently asked questions

Is free cancellation available at Hampton Inn & Suites Charleston/West Ashley?

Hampton Inn & Suites Charleston/West Ashley provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Charleston/West Ashley?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Charleston/West Ashley on Aug 30, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hampton Inn & Suites Charleston/West Ashley?

This hotel is situated in West Ashley within a short 15-minute walk of Citadel Mall. You'll also find Charles Towne Landing State Historic Site and West Ashley Park within a short drive.

Will I be able to park at Hampton Inn & Suites Charleston/West Ashley?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hampton Inn & Suites Charleston/West Ashley include a casino at the property?

No, Hampton Inn & Suites Charleston/West Ashley doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Charleston/West Ashley?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hampton Inn & Suites Charleston/West Ashley?

Couples staying at this hotel will appreciate amenities like a pillow menu and free wired internet as well as an outdoor pool.

Does Hampton Inn & Suites Charleston/West Ashley have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Charleston/West Ashley have a restaurant with a breakfast menu?

Hampton Inn & Suites Charleston/West Ashley offers free self-serve breakfast each morning though there is no restaurant.

Does Hampton Inn & Suites Charleston/West Ashley allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Charleston/West Ashley for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn & Suites Charleston/West Ashley have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hampton Inn & Suites Charleston/West Ashley?

The closest major airport to Hampton Inn & Suites Charleston/West Ashley is Charleston Intl. Airport (CHS), which is 8.3 mi away (11 minutes by car).

Can I book a room with a balcony at Hampton Inn & Suites Charleston/West Ashley?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Charleston/West Ashley.

Does Hampton Inn & Suites Charleston/West Ashley have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hampton Inn & Suites Charleston/West Ashley.

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Friendly staff, room clean and comfortable!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Charleston. Have stayed here several times and will be back again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Good breakfast, friendly helpful staff, quiet, sufficient parking and easy access. Would definitely recommend to others and stay there again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jabril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff and Amenities were phenomenal!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Everyone was very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Very clean, nice stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Everyone very kind.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Hampton Inns should strive to be as well run as this one. The staff were excellent, polite and helpful. Rooms were very clean. The outdoor area and pool were well kept and nice to sit and have coffee in morning or just read by the pool. The continental breakfast was well stocked with decent options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, front desk staff pleasant, nice breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really pleasantly surprised at the hotel. While it's not in an "A" location, everything is a 10 or 15 minute drive. Tremendous value and well maintained property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest Hampton inns we have ever stayed at, half the cost outside of Charleston SC. Easy ride in to do tours and explore the city.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Happy on our staycation
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great l9cation, easy to get into the city. Staff was great@
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean! And huge. Nice and quiet and 15 min from the main sites of Charleston!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pet-friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is always my first choice when in the Charleston area. The rooms are clean and the staff is friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff good breakfast clean room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great as far as pet friendly love this about the hamptons; breakfast was good just needed a few more options--fresh fruit and more of those potato's they had one morning but overall a great stay and love we can carry our dog. Michelle at front was great and very helpful;
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was replenished constantly. Fair choice for continental breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great, the staff was hospitable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the round table in breakfast area to use for game playing. Cosy fire place with good seating. Greeted by staff throughout our stay and good location. Very pleased!
Stayed 2 nights in Feb 2026