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Hampton Inn & Suites Charleston/West Ashley

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Free daily self-serve breakfast
Reception
Lobby
Terrace/patio
Outdoor pool, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • Laundry

Explore the area

View in a map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Place, Citadel Mall
    ‪9 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪16 min walk‬
  • Place, Ashley Oaks Plaza Shopping Center
    ‪3 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪10 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two Queen Beds, Non-Smoking, Accessible

8.6 out of 10
Excellent
(11 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Room, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

8.2 out of 10
Very good
(25 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Down comforters, pillowtop beds, in-room safe, blackout drapes

King Suite Kitchen Nonsmoking

9.0 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two queen room nonsmoking

8.4 out of 10
Very good
(33 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 5

King Study with Sofabed

  • Sleeps 5

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

1 King Mobility Accessible with Tub Sofabed

  • Sleeps 4

One-Bedroom King Suite with Kitchen

  • Sleeps 5

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

2 Queens Mobility Accessible With Tub

  • Sleeps 4

Two Queen Room

  • Sleeps 5

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About the neighborhood

Charleston

Located in West Ashley within a mile (2 km) of Citadel Mall, Hampton Inn & Suites Charleston/West Ashley is within a few miles (5 km) of Roper - St. Francis Xavier Hospital. This 121-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Citadel Mall - 9 min walk - 0.5 miles
  • West Ashley Shoppes Shopping Center - 16 min walk - 0.9 miles
  • Ashley Oaks Plaza Shopping Center - 3 min drive - 1.9 miles
  • Westwood Plaza Shopping Center - 4 min drive - 1.7 miles
  • Port of Charleston - 13 min drive - 7.6 miles

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Ireland's Own - ‬4 min walk
  • ‪China Fun - ‬3 min walk

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in Charleston with free breakfast and a fitness center
Guests staying at Hampton Inn & Suites Charleston/West Ashley enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Other standard amenities include free local calls and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Frequently asked questions

Is free cancellation available at Hampton Inn & Suites Charleston/West Ashley?

Hampton Inn & Suites Charleston/West Ashley provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to Hampton Inn & Suites Charleston/West Ashley?

This hotel is situated in West Ashley within a short 15-minute walk of Citadel Mall. You'll also find West Ashley Park and Charles Towne Landing State Historic Site within a short drive.

Is parking available on site at Hampton Inn & Suites Charleston/West Ashley?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn & Suites Charleston/West Ashley include a casino at the property?

No, Hampton Inn & Suites Charleston/West Ashley doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Charleston/West Ashley?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hampton Inn & Suites Charleston/West Ashley good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Are there hot tubs at Hampton Inn & Suites Charleston/West Ashley?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Charleston/West Ashley have a restaurant with a breakfast menu?

Hampton Inn & Suites Charleston/West Ashley offers free self-serve breakfast each morning though there is no restaurant.

Does Hampton Inn & Suites Charleston/West Ashley allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Charleston/West Ashley for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Charleston/West Ashley?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hampton Inn & Suites Charleston/West Ashley?

The closest major airport to Hampton Inn & Suites Charleston/West Ashley is Charleston Intl. Airport (CHS), which is 8.3 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Charleston/West Ashley?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Charleston/West Ashley.

Does Hampton Inn & Suites Charleston/West Ashley have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hampton Inn & Suites Charleston/West Ashley.

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janaye

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel both were very nice and comfortable. I enjoyed the comfort of the bed and pillows, very clean. Highly recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Jena

Stayed 2 nights in Oct 2025

10/10 Excellent

KEVIN

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing experience

Our stay was extremely relaxing and convenient. Staff were very friendly and helpful. Love the suite!!
Stayed 1 night in Aug 2025

10/10 Excellent

Danilo

Stayed 1 night in Aug 2025

6/10 Okay

marilyn

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Business traveler, Traveled with pets, Traveled with family
Liked: Amenities
Liked everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything - good area near hospital that we need, good price that includes breakfast, very pleasant staff, and neat snd clean.
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

alex

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new home when in West Ashley area in Charleston

Loved, our stay with this Hampton Inn Suites Charleston/ West Ashley! My room was everything! The atmosphere was everything! This Hampton Inn Suites Charleston/ West Ashley owes me nothing and gave me everything!
Stayed 2 nights in Aug 2025

10/10 Excellent

Samatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charleston visit!

Great location, easy checkin, great spacious room, with breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
There was a Japanese restaurant right next door. We walked over. It was really nice and delicious!
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, definitely recommend

It was a good experience, good staff and great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby/Friendly staff/good breakfast/nice room
Stayed 2 nights in Jul 2025

8/10 Good

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel had little problem with the air conditioning it stays on freezing
Stayed 4 nights in Jun 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and a/c worked get. Staff was nice and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! Loved the gym!
Stayed 2 nights in Jul 2025

10/10 Excellent

Irene

Stayed 2 nights in Jul 2025

4/10 Poor

Joann

Carpet in room dirty. Carpet in lobby dirty. Sheets and towels not changed on a daily basis. Bed was made one day. Noise in hallway from others staying in hotel. No control over their children. Children running down hallway. I liked the breakfast. I would not stay in the Hampton Inn in West Ashley again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Luann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 3 nights in Jul 2025

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