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Crowne Plaza Charleston Airport - Conv Ctr

3.5 out of 5.0

Recent guest reviews

We had a very comfortable stay at this motel. Staff was so helpful and accommodating. We would definitely stay there again if the opportunity arises! Thank you to all involved.

the first thing locked out of our room when we got there something was wrong and the door wouldn't open went back down to the desk and told them went back up to the room to wait an half hour later I stopped the worker and ask them when was someone going to open our room they said they were sorry they thought it had already been openedthe finally got someone there about 20 minutes later so after about an hour and maintenance got us in the room we put our stuff down used bathroom and went to go eat and could not get out the door I'll call down to the front des tthey said they would send someone up to get us out the room over an hour past I called back to the best they said they was told I don't had already been opened I explained we are still locked in this room let's hope there are no fires in the hotel before you get us out of hereit was about an hour and 15 minutes later when we were let out of the room they were supposed to fix our door I suggested they just give us another room and he said if they couldn't fix it they would so it ended up midnight when we were out looking for food when we got back we could not get in our room finally they gave us another room and the maintenance guy got the door open so we could get our stuff out I guess that ruined I will stay there otherwise it may have been good it seems to be a nice enough hotel and you have to say whether you would recommend it or not overall I guess I would recommend it I'm sure the door thing is not common but I think more attention should have been paid to get your guess out of a room they're locked in can laugh about now what had there been a fire it would have been different we would have never made it out of there

We truly enjoyed our stay. Huge difference between the size of the rooms with bathtubs and the size of the rooms with only showers...but extremely comfortable and staff was very accommodating. Would stay here again :-)

This trip was for an unfortunate family loss but the staff made the stay so much more comfortable. Definitely recommend!

the hotel was very nice. great location good price beds were not the most comfortable but they were good enough

Had a wonderful stay in Charleston... The rooms are really nice and clean.

We stayed in a King suite for my husband's birthday. The room itself was stylish, spacious, comfortable, and clean. Hotel desk staff were pleasant and helpful. Loved the feel of the open lobby/lounge and bar and especially loved the private lounge seating with personal TVs to enjoy an evening cocktail. Overall this was a pleasant hotel stay experience. However, we did get an unwelcome "wake-up" call from the housekeeping staff wandering around the halls. It was 8am when 1-3 maids started yelling at each other between the rooms they were cleaning. Could hear every word. There was some negative yelling, but also yelling just to communicate about which rooms needed cleaning and how. Very unprofessional.

Very Good! Went to a wedding in Charleston and, although the hotel is near the airport, the commute to Charleston was minimal. Enjoyed the in house breakfast.

Everything was excellent - the room, staff, facilities, locations, restaurant and bar.

A Beautiful hotel with a great presentation and demeanor. The staff were very polite... face to face that is. Early mornings were rough to sleep through as the staff were EXTREMELY loud in the hallways. Doors opening and slamming shut, yelling obscenities to each other, and general dis concern for guests even after I commented on the noise level. I believe I paid the right amount for the room and amenities, but overpaid for the hospitality.

Very nice room especially for the price!! Loved the location right across from Tanger Outlet!

The Crowne Plaza is an upscale hotel at a reasonable price. The room was quite large with comfy beds, and clean. The restaurant, although a bit expensive, had tasty food. The bar was well staffed and the drinks reasonable. The staff was helpful and accomodating. Overall, great hotel.

The Crowne was a nice average hotel with a friendly staff. Nice rooms in a convenient location. The only improvement that I would suggest is having a continental breakfast. Hotel is a little pricey compared to others around, and the ala carte breakfast was very pricey.

I loved the raw wood furniture pieces throughout the lobby and hotel, the original artwork, the seating nooks and the sliding doors in the bathroom. Location is across the street from shopping with many strip mall types shops and chain restaurants, if you like that. My favorite thing about this hotel was the decor and art and the unique open common area and bar.

The hotel is in a great location. The room was very nice, however, the noise from the atrium was very disturbing and kept us awake much later than we wanted to be. May have been an unusual situation as there was a wedding reception (or something) going on that seemed to spill over to all areas of the hotel. All-in-all, though, I would say it was a good choice.

Excellent stay. Across from shopping plaza and down the street from Sams Club. Clean and safe location. A lot of dining choices close.

I surprised my beautiful wife with concert tickets to a show and we stayed at the Crown Plaza! The hotel was clean, modern and the architecture was amazing!! The staff was pleasant and I would recommend it to anyone!!

We really liked the modern room decor. The only issues we had was the ice maker was around the corner from our room and it was a bit loud and our room was close to the open area where the bar is and it was loud well into the night.

I stayed at this hotel with my business partner for a convention weekend and we absolutely loved it. The room and beds were big and comfortable. The location is amazing because the outlets are literally across the street and downtown Charleston is only a 10-minute drive. We'll stay there again next year!

Arrived at 1am to be put in a room that someone had clearly slept in, with dirty laundry & stash still in the room. Had to go back downstairs and get another room, only to find this other floor has a soured laundry stench that was overpowering. Went to bed, got housekeeping involved the next day, which just sprayed some aerosol, which at least the left with us. They got the smell resolved in some other room the next day. The room, bed, & shower were all great and very "expensive" for the price.

4831 Tanger Outlet Blvd North Charleston SC

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Standard Room, Non Smoking

Twin 1 | Twin 2 | Sleeps 2

Room, Accessible (Roll-in Shower)

King 1 | Sleeps 2

Room, Accessible (Hearing)

King 1 | Sleeps 2

Guest reviews for Crowne Plaza Charleston Airport - Conv Ctr

Couples (16) Business (4) Family (5) Friends (5) Other (2)
4

excellent visit

Couples

We had a very comfortable stay at this motel. Staff was so helpful and accommodating. We would definitely stay there again if the opportunity arises! Thank you to all involved.

By on Nov 12, 2015

3

took a friend to charleston for her birthday

GetawayWithFriends

the first thing locked out of our room when we got there something was wrong and the door wouldn't open went back down to the desk and told them went back up to the room to wait an half hour later I stopped the worker and ask them when was someone going to open our room they said they were sorry they thought it had already been openedthe finally got someone there about 20 minutes later so after about an hour and maintenance got us in the room we put our stuff down used bathroom and went to go eat and could not get out the door I'll call down to the front des tthey said they would send someone up to get us out the room over an hour past I called back to the best they said they was told I don't had already been opened I explained we are still locked in this room let's hope there are no fires in the hotel before you get us out of hereit was about an hour and 15 minutes later when we were let out of the room they were supposed to fix our door I suggested they just give us another room and he said if they couldn't fix it they would so it ended up midnight when we were out looking for food when we got back we could not get in our room finally they gave us another room and the maintenance guy got the door open so we could get our stuff out I guess that ruined I will stay there otherwise it may have been good it seems to be a nice enough hotel and you have to say whether you would recommend it or not overall I guess I would recommend it I'm sure the door thing is not common but I think more attention should have been paid to get your guess out of a room they're locked in can laugh about now what had there been a fire it would have been different we would have never made it out of there

By on Jul 20, 2015

5

awesome weekend getaway

Couples

We truly enjoyed our stay. Huge difference between the size of the rooms with bathtubs and the size of the rooms with only showers...but extremely comfortable and staff was very accommodating. Would stay here again :-)

By on Apr 23, 2015

5

amazing stay in beautiful hotel

Singles

This trip was for an unfortunate family loss but the staff made the stay so much more comfortable. Definitely recommend!

By on Jan 14, 2015

4

charleston thanksgiving

Families

the hotel was very nice. great location good price beds were not the most comfortable but they were good enough

By on Dec 29, 2014

4

family thanksgiving

Families

Had a wonderful stay in Charleston... The rooms are really nice and clean.

By on Nov 30, 2014

4

beautiful airport hotel

Couples

We stayed in a King suite for my husband's birthday. The room itself was stylish, spacious, comfortable, and clean. Hotel desk staff were pleasant and helpful. Loved the feel of the open lobby/lounge and bar and especially loved the private lounge seating with personal TVs to enjoy an evening cocktail. Overall this was a pleasant hotel stay experience. However, we did get an unwelcome "wake-up" call from the housekeeping staff wandering around the halls. It was 8am when 1-3 maids started yelling at each other between the rooms they were cleaning. Could hear every word. There was some negative yelling, but also yelling just to communicate about which rooms needed cleaning and how. Very unprofessional.

By on Sep 22, 2014

4

great for quick trip

Couples

Very Good! Went to a wedding in Charleston and, although the hotel is near the airport, the commute to Charleston was minimal. Enjoyed the in house breakfast.

By on May 14, 2014

5

perfect experience

BusinessTravelers

Everything was excellent - the room, staff, facilities, locations, restaurant and bar.

By on Apr 19, 2014

2

presentation without consideration

Couples

A Beautiful hotel with a great presentation and demeanor. The staff were very polite... face to face that is. Early mornings were rough to sleep through as the staff were EXTREMELY loud in the hallways. Doors opening and slamming shut, yelling obscenities to each other, and general dis concern for guests even after I commented on the noise level. I believe I paid the right amount for the room and amenities, but overpaid for the hospitality.

By on Apr 4, 2014