There was a bad chemical/musty odor in the rooms rest was average.
Best stay ever. Room was clean and very comfortable. The staff was outstanding! I called ahead before I booked to ask a few questions since I have never been to the area. The front desk people went out of their way to be helpful and welcoming. The breakfast in the morning was wonderful, lots of options and it is kept well stocked. The food was really good. Hotel was very close to airport and the shuttle was very accommodating, 5 minute drive or less. Hotel has easy access to interstate roads that get you anywhere you need to go. The area is also walking distance to many eating establishments and costs were reasonable. I highly recommend this hotel and really appreciate the people who work there that made our stay wonderful.
It's convenient to the airport. The airport shuttle was nice and the driver super friendly. My room smelled like a guys locker room.
The shuttle service took us and picked us up. Very friendly
It has been a long time since I stayed at holiday inn. This property has me hooked again. Very nice property. Staff extremely helpful and friendly. Rooms nicely decorated and stocked with very soft comfortable bed, soft sheets, good towels. Pool area nice but pool a bit cold and hot tub only lukewarm. Nice fitness center. Very good continental breakfast..my favorite part was a cute little store next to the desk extremely well stocked with local wine, sandwiches, candy bars, salads, lean cuisine frozeneals, ice cream bars etc. There was a gas station just a half block away as well that sold fried chicken, burgers etc. The shuttle was free to the airport and would even drive guests up to 5 miles away for dinner etc. We had the shuttle take a group of 6 of us to do need and then pick us up when done. What a great option for guests!!
The staff was very friendly. The house keepers always acknowledged you with a good morning and a smile. The ladies that prepared your breakfast buffet were excellent.
Very clean with updated rooms. This location is the best Holiday Inn Express & Suites I've been to so far.
Every time I choose Holiday Inn for my stay, I know I'll be satisfied with it.
the staff were great and the room was very clean
Fantastic hotel Fantastic hotel Fantastic hotel Fantastic hotel
Friendly staff and great location! I contacted the manager before my visit and he was able to accommodate what I needed!
Convenience, cleanliness, good breakfast, comfortable surroundings
Friendly and helpful staff, comfy beds, attractive decor, great coffee. Loved the pancake machine. Had never seen one before. Small things kept this from overall 5 rating: faint but noticable bleach smell on entering room. It stopped after getting in the room. Some dirty grout in shower/tub tiles but otherwise bathroom very clean. Looked like patch of water damage on bathroom ceiling that needed tending to. Otherwise great place. Very convenient. I would visit again.
Holiday Inn Express Hotel & Suites Charleston Arpt-Conv Ctr, an IHG Hotel is a short stroll from Charleston Area Convention Center and North Charleston Coliseum and Performing Arts Center. This 127-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests of Holiday Inn Express Hotel & Suites Charleston Arpt-Conv Ctr, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
There was a bad chemical/musty odor in the rooms rest was average.
Best stay ever. Room was clean and very comfortable. The staff was outstanding! I called ahead before I booked to ask a few questions since I have never been to the area. The front desk people went out of their way to be helpful and welcoming. The breakfast in the morning was wonderful, lots of options and it is kept well stocked. The food was really good. Hotel was very close to airport and the shuttle was very accommodating, 5 minute drive or less. Hotel has easy access to interstate roads that get you anywhere you need to go. The area is also walking distance to many eating establishments and costs were reasonable. I highly recommend this hotel and really appreciate the people who work there that made our stay wonderful.
It's convenient to the airport. The airport shuttle was nice and the driver super friendly. My room smelled like a guys locker room.
Hi Danielle, Thanks for the great review of our hotel. I'm delighted our location and shuttle made your stay convenient, and will be sure to work with my housekeeping team to ensure your feedback is resolved. We hope to see you again on your next visit to Charleston. All the best, Aaron Wilkins General Manager Holiday Inn Express & Suites Charleston Airport & Convention Center
The shuttle service took us and picked us up. Very friendly
Dear Alison, Thank you for the positive review of your recent stay. I am delighted to hear our shuttle service made your stay easier, and we look forward to seeing you again in the future. Best, Aaron T. Wilkins | General Manager Holiday Inn Express & Suites - Charleston Airport & Convention Center
It has been a long time since I stayed at holiday inn. This property has me hooked again. Very nice property. Staff extremely helpful and friendly. Rooms nicely decorated and stocked with very soft comfortable bed, soft sheets, good towels. Pool area nice but pool a bit cold and hot tub only lukewarm. Nice fitness center. Very good continental breakfast..my favorite part was a cute little store next to the desk extremely well stocked with local wine, sandwiches, candy bars, salads, lean cuisine frozeneals, ice cream bars etc. There was a gas station just a half block away as well that sold fried chicken, burgers etc. The shuttle was free to the airport and would even drive guests up to 5 miles away for dinner etc. We had the shuttle take a group of 6 of us to do need and then pick us up when done. What a great option for guests!!
Dear Brenda, Thanks for the amazing and detailed review of our hotel. We will look forward to seeing you again when your travels bring you back to the Lowcountry. Best, Aaron Wilkins General Manager Holiday Inn Express & Suites Charleston Airport & Convention Center
The staff was very friendly. The house keepers always acknowledged you with a good morning and a smile. The ladies that prepared your breakfast buffet were excellent.
Dear Terrence, Thanks for the great review! We look forward to seeing you again in the future. Best, Aaron Wilkins General Manager
Very clean with updated rooms. This location is the best Holiday Inn Express & Suites I've been to so far.
Dear Angela, Thank you for the great review! We look forward to seeing you again! Aaron Wilkins General Manager
Dear Lisa, Thank you for leaving such a great review of our hotel! Our staff takes great pride in offering a clean and comfortable accommodation for all our guests and a hot fresh breakfast to start the day. We will look forward to seeing you again when your travels bring you back to Charleston. Best, Aaron Wilkins General Manager Holiday Inn Express & Suites Charleston Airport & Convention Center