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Recent guest reviews

The staff was very nice, the drinks and breakfast were appreciated. The building needs some updating.

The property was great!

Big hotel with huge 9-story interior hall and glass elevators, a bit older but well kept, great breakfast.

The room stink like a wet animal. Staff was very rude. Th hotel had to alter my accommodation.

I enjoyed the location and the breakfast. The rooms have a smell when you enter the room. Not sure if it's in the carpets or where it comes from. The walls are very thin. I could listen to the conversations of those in the room next door and the hallways. Request to stay away from the elevator. We had a roach in our room. We trapped it in a cup and left that as our tip for housekeeping. The manager comped us half a night's fee.

The Embassy Suites made our stay in Charleston perfectly comfortable and safe. We were very happy with the accommodations and amenities.

I really liked the breakfast buffet and complimentary snacks in the evening.

Place is run down. Rooms probably 10 years outside it’s last renovation. Bathroom was full of mold. TV was was undersized. Couch was completely flat and springs were dead. Everything was tired.

If you want a good night to you and your family, this is the right place..

I booked this hotel because it advertised an “airport shuttle bus” - there was a dozen hotels close by with shuttle buses - but embassy suites only runs its “airport shuttle bus” until 2pm I ended up wasting 30 mins at the airport upon arrival and then spending $15 on a cab When I called hotel the dude was kind of “tough, all I can do is give you a cab phone number” and refused to reimburse me the $15 2. Evening happy hour is ugly (potato chips and salsa was ok but long long lines for a margarita takes joy out of the “happy” 3. No room service - no kitchens Other than shuttle bus , nice stay

We enjoyed the hotel lobby. The rooms need to be upgraded. Our room had a smell to it, maybe due to being closed up, but it was very unpleasant. We did mention it and they came up to spray, but the smell was back within minutes. We also did not get breakfast for the price of the room, this was very frustrating for us. We were told 7:30 to 10:30. We paid a lot for a one night stay and did not enjoy the experience as I felt we should have.

Paid extra for early check in...and

HOTEL WAS OUTDATED VERY NOISEY AND NOT THE CLEANEST I'VE EVER STAYED AT

Great experience

Breakfast was mediocre. Drinks and staff were great at night receptions

The hotel looks old, with carpets and towels and linens ripped . Really needs a good update!!!!

The guests were out of control. Horribly behaved children were roughhousing in the pool and unattended by adults. Staff was notified of the situation but no response. Had to remove our small children from the pool due to safety concerns every night out our trip. A group of 7 adolescents were literally running the halls on our floor and were very loud. Called front desk twice requesting that the situation be handled. Noise continued until we engaged and confronted the kids and physically had to go downstairs to the desk to complain, only then did the security guard make an appearance on our floor. We frequent Embassy Suites and it is always our first choice when choosing a hotel. We were very disappointed in the staff's lack of ability/disinterest in controllong the environment. We will never stay at this location again!

International Blvd North Charleston SC

Hotel highlights

  • Free buffet breakfast
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Embassy Suites by Hilton Charleston Airport Convention Ctr places you within a 10-minute stroll of Charleston Area Convention Center and North Charleston Coliseum and Performing Arts Center. This 3.5-star hotel has 255 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, living rooms, and microwaves are other standard amenities.


Property features

Guests of Embassy Suites by Hilton Charleston Airport Convention Ctr have access to an indoor pool, a 24-hour gym, and a sauna. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include WiFi in public areas, a spa tub, and conference space.

Room options

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

2 Double Beds | Sleeps 6

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 King Bed | Sleeps 4

Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Charleston Airport Convention Ctr

Everyone (19) Couples (11) Family (9)
3
Family

The staff was very nice, the drinks and breakfast were appreciated. The building needs some updating.

By on Jul 8, 2022

Review comment responded on Jul 20, 2022

Dear Lynn, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our nice staff, drinks and breakfast were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. We look forward to welcoming you back in the future. Sincerely, Joshua Rubio General Manager

5
Family

The property was great!

By on May 29, 2022

Review comment responded on Jun 11, 2022

Dear Monique, I'm glad that we met your expectations. We can't thank you enough for staying with us and hope to host you again shortly. Best, Joshua Rubio General Manager

5
Partner Couples

Big hotel with huge 9-story interior hall and glass elevators, a bit older but well kept, great breakfast.

By on May 24, 2022

Review comment responded on Jun 11, 2022

Dear Oleksandr, Thank you for taking the time to share your feedback. I’m pleased to hear our hotel and breakfast made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Joshua Rubio General Manager

1
Business Business

The room stink like a wet animal. Staff was very rude. Th hotel had to alter my accommodation.

By on May 24, 2022

Review comment responded on Jun 11, 2022

Dear Niranjan, I’m sorry that our service and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvement for future stays. Thank you for taking the time to share your review with us. Sincerely, Joshua Rubio General Manager

3
Partner Couples

I enjoyed the location and the breakfast. The rooms have a smell when you enter the room. Not sure if it's in the carpets or where it comes from. The walls are very thin. I could listen to the conversations of those in the room next door and the hallways. Request to stay away from the elevator. We had a roach in our room. We trapped it in a cup and left that as our tip for housekeeping. The manager comped us half a night's fee.

By on Apr 19, 2022

Review comment responded on Apr 19, 2022

Dear Gerald, While it is great to learn that our location and breakfast were enjoyed, I regret that not much else stood out as positive. I apologize that an odor was detected and that noise pollution interrupted the comfort of your stay. More so, we take any issues of pests extremely seriously. We contract with a vendor for preventative pest control monthly, as well as have random inspections provided by the Health Department on a semi-annual basis, to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Joshua Rubio General Manager

4
Everyone

By , from Lobeco on Mar 31, 2022

2
Everyone

By on Feb 14, 2022

5
Partner Couples

The Embassy Suites made our stay in Charleston perfectly comfortable and safe. We were very happy with the accommodations and amenities.

By on Dec 6, 2021

Review comment responded on Dec 7, 2021

Dear Erin, I am ecstatic to know that your stay was comfortable and safe. Our staff members are proud to be representatives of our hotel and all that it has to offer. Whether your next trip here is for business or pleasure I hope you will choose to stay with us again. Best, Joshua Rubio General Manager

5
Family

I really liked the breakfast buffet and complimentary snacks in the evening.

By on Nov 28, 2021

Review comment responded on Nov 29, 2021

Dear Scott, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay, as well as our breakfast and complimentary evening snacks. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best, Joshua Rubio General Manager

2
Family Family with small children

Place is run down. Rooms probably 10 years outside it’s last renovation. Bathroom was full of mold. TV was was undersized. Couch was completely flat and springs were dead. Everything was tired.

By on Sep 7, 2021

Review comment responded on Sep 7, 2021

Dear Jonathan, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely, Joshua Rubio General Manager

Embassy Suites by Hilton Charleston Airport Convention Ctr

5055 International Blvd, North Charleston, SC 29418-5963
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