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Best Western Plus Airport Inn & Suites

2.5 out of 5.0

Recent guest reviews

The front desk refused to check us in to our pre-paid reservation. They said we cancelled which is not true. Orbitz confirmed that our reservation was indeed active and fully paid. Orbitz handled this very well and called 40 hotels in the area before finding one within availability. We got 3 hours of sleep before our 6am flight because of this mess. Bottom line, don’t book this hotel if you want a good check in experience.

Friendly staff, comfortable room, good breakfast selection. Free shuttle from airport, with shuttle option to cruise port for a fee.

Friendly staff, comfortable beds, good breakfast options.

Motel was clean, the included breakfast was also good. There is a fress shuttle to and from the airport which is nice.

The room was disgusting. Residue was left all over the table surfaces, probably from using a dirty rag, so all the dirt was spread around. Even worse were the pillows. We had one pillow with very clear blood stains all over it (see photo). The pillows they use are only the size of a throw pillow and we were only given 4 for a queen! Furthermore, the breakfast was subpar, even for this level of hotel. Microwave eggs, sausage, bacon, etc and the cereal was clearly an off brand or stale. The lone bright spot for the hotel was their staff who were all very friendly and attentive. All in all this was a poor experience and I would not stay here again.

I had a really nice stay here. Enjoyed the heated pool VERY much, the hot breakfast, and my room was clean and comfortable. Quiet too, minus my door slamming neighbors - not the hotels fault.

Our overall experience was ok. Our biggest complaint was the smell of the room. It smelled very, very bad almost like a dirty foot smell.

Terrible musty room with air conditioning that causes everything to be wet. Paper thin walls, must smell that is choking. Staff was lovely but would never stay again

Staff was so rude!! The shuttle was a joke! The van needed gas, took 45 minutes at gas station. Should have used an uber! My son goes to the Citadel and I will definitely let other families know to NOT use this hotel!!!!

nice hotel for overnight stay close to airport for 6am flight. A little loud with traffic noise during the night

says hotel shuttle, fails to mention it's nto 24 hours and you have to taxi... hotel staff rude, and don't keep the coffee bar fresh

Breakfast was average. Very congested area made it difficult to enter and exit hotel area.

Our trip was a pleasant one. Everything all round was good. Don't have any negative comments.

I usually stay at Best Western because I've always had a nice experience. This time, however, was not the case. The room had many features that needed fixed, the staff was rude (one lady was on her personal cell phone the whole time I was trying to ask something), and the "heated pool" was cold. I don't have many good things to say about this hotel. The breakfast was free but still mediocre for a Best Western. I will NOT be returning to this hotel!

Had to book a last minute trip for a funeral. This hotel was central to every place we needed to go. The bed was a little hard but did not prevent me from sleeping through the night.

Visiting old city of Charleston,wanted to stay close to airport for a morning flight. Front desk helpful in finding place to eat nearby.

Great staff got the room ready early so we could get some sleep before a 6 am flight

The room was very nice and clean. Every employee we came in contact with was super friendly. Definitely will recommend others to this establishment.

When I checked in, I immediately told the front desk my rooms smells - clerk said I will have housekeeping take care of that - arrived back room still smelled. When I left the next morning I told a different clerk room smells horrible - clerk replied I will have that taken care of before you return back. Returned room still smelled horribly, I left for dinner complained again! - clerk said I will send housekeeping now. Returned from dinner room still smelled horrible. Next morning when I checked out, I complained 1 last time, clerk said that room always has a horrible odor I dont know what it is. Obviously, it is a known fact that the room that I was given, smells horribly which affected my sleep because the odor caused a headache and sinus issues. Will never stay there again and I deserve every red cent I spent BACK!

The hotel was exquisite and we had a wonderful time. The staff was great and accommodations were very relaxing.

2470 Prospect Dr North Charleston SC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Plus Airport Inn & Suites is located 1.4 mi (2.2 km) from Northwoods Mall and within a 10-minute drive of Charleston Southern University. This hotel has 74 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's near the airport and also within a 20-minute drive of College of Charleston.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 74 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.


Property features

Guests of Best Western Plus Airport Inn & Suites have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Best Western Plus Airport Inn & Suites

Everyone (14) Couples (56) Business (32) Family (59) Friends (10) Other (19)
1
Everyone

The front desk refused to check us in to our pre-paid reservation. They said we cancelled which is not true. Orbitz confirmed that our reservation was indeed active and fully paid. Orbitz handled this very well and called 40 hotels in the area before finding one within availability. We got 3 hours of sleep before our 6am flight because of this mess. Bottom line, don’t book this hotel if you want a good check in experience.

By , from DC on Apr 4, 2018

4
Everyone

Friendly staff, comfortable room, good breakfast selection. Free shuttle from airport, with shuttle option to cruise port for a fee.

By on Mar 29, 2018

5
Everyone

Friendly staff, comfortable beds, good breakfast options.

By on Mar 29, 2018

4
Everyone

Motel was clean, the included breakfast was also good. There is a fress shuttle to and from the airport which is nice.

By on Feb 26, 2018

2

too many shortcuts by hotel to save money

Everyone

The room was disgusting. Residue was left all over the table surfaces, probably from using a dirty rag, so all the dirt was spread around. Even worse were the pillows. We had one pillow with very clear blood stains all over it (see photo). The pillows they use are only the size of a throw pillow and we were only given 4 for a queen! Furthermore, the breakfast was subpar, even for this level of hotel. Microwave eggs, sausage, bacon, etc and the cereal was clearly an off brand or stale. The lone bright spot for the hotel was their staff who were all very friendly and attentive. All in all this was a poor experience and I would not stay here again.

By , from Houston, TX on Feb 24, 2018

4

very nice

Everyone

I had a really nice stay here. Enjoyed the heated pool VERY much, the hot breakfast, and my room was clean and comfortable. Quiet too, minus my door slamming neighbors - not the hotels fault.

By , from NC on Jan 29, 2018

3

hotel was ok. wasn’t the best.

Everyone

Our overall experience was ok. Our biggest complaint was the smell of the room. It smelled very, very bad almost like a dirty foot smell.

By on Jan 28, 2018

1

worst room

Everyone

Terrible musty room with air conditioning that causes everything to be wet. Paper thin walls, must smell that is choking. Staff was lovely but would never stay again

By , from north carolina on Sep 26, 2017

1
Everyone

Staff was so rude!! The shuttle was a joke! The van needed gas, took 45 minutes at gas station. Should have used an uber! My son goes to the Citadel and I will definitely let other families know to NOT use this hotel!!!!

By on Sep 9, 2017

4

close to airport

Everyone

nice hotel for overnight stay close to airport for 6am flight. A little loud with traffic noise during the night

By , from NEW HAMPSHIRE on May 3, 2017