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Recent guest reviews

The property was very beautiful and clean. Staff, especially the front desk, was wonderful and truly made the stay as comfortable as possible. Our stay would have been perfect had it not been for the faulty design of the shower which made taking a shower the most horrible experience. Unless you like standing in a puddle of dirty water while showering, or like to turn off the shower every two seconds to allow water to somewhat drain, look elsewhere. Management was gracious enough to upgrade our room to help remedy the problem, however this did not work, as the issue was present across rooms. I would expect more from a hotel like this, specially since it prides itself for being a stylistic “spa” like hotel. Minus the shower issue, I would say everything was great!

Disappointed to have been given a room in the basement! Could hear loud sound throughout the night. Rooms are large but could use more in the way of decor to make it feel more inviting and to add more charm. The rooftop was definitely the highlight and the bar service there and the front desk staff were excellent.

Very modern and the worker are very nice, Centrally localized.

Nice hotel in a good location. Great amenities and superior comfort. Caring staff.

Great location, beautiful rooms, super nice staff. I can't say enough good things about this spot. Highly recommend.

Its a very convenient hotel. Given that it carries a designer´s name it needs to improve its interior decoration. Breakfast has poor quality ingredients.

We enjoyed our stay at this hotel. The facilities are new, very nice and clean. Staff was helpful but a little slow at times. We requested taxi service a couple of times and one time it was not ready on time and the second time they send a taxi that did not have enough room for our group. However, they set up hair and nail service and that was on time and great!

Excellent service. Great comfort! Amazing room. Staff was always friendly and attentive. Food st tuc tuc was delicious.

Calle del Curato No. 38 - 99 Cartagena Bolivar

Hotel highlights

  • Walking distance to Clock Tower and Cartagena de Indias Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Nacar Hotel Cartagena, Curio Collection by Hilton places you in Cartagena Walled City, within a leisurely stroll of popular sights such as Clock Tower and Cartagena de Indias Convention Center. This 49-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.


Dining

Enjoy dining at Restaurante Fresco, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Nacar Hotel Cartagena, Curio Collection by Hilton's 49 rooms are soundproofed and provide iPod docks, minibars, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and laptop-compatible safes.


Property features

Built in 2016, the brand new Nacar Hotel Cartagena, Curio Collection by Hilton features an outdoor pool, a rooftop terrace, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, free newspapers, and a terrace.

Room options

Suite, 1 Bedroom

1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 King Bed (Penthouse)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Nacar Hotel Cartagena, Curio Collection by Hilton

Everyone (7) Couples (2)
3
Partner Couples

The property was very beautiful and clean. Staff, especially the front desk, was wonderful and truly made the stay as comfortable as possible. Our stay would have been perfect had it not been for the faulty design of the shower which made taking a shower the most horrible experience. Unless you like standing in a puddle of dirty water while showering, or like to turn off the shower every two seconds to allow water to somewhat drain, look elsewhere. Management was gracious enough to upgrade our room to help remedy the problem, however this did not work, as the issue was present across rooms. I would expect more from a hotel like this, specially since it prides itself for being a stylistic “spa” like hotel. Minus the shower issue, I would say everything was great!

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

Dear guest, Thank you for sharing your recent stay with us. It is always our highest priority to ensure that our guests and customers leave the hotel happy and satisfied all the time. Please know that our directors will take your feedback to share it with our team and start working on improving and focusing our customer service. We hope to have the opportunity to welcome you back soon. Best regards, Melissa Dávila Ch Brand Ambassador

5
Everyone

By on Aug 8, 2019

Review comment responded on Aug 8, 2019

Dear guest, Thank you for sharing your feedback of your recent stay with us. We hope to have the opportunity to welcome you back soon. Best regards, Melissa Dávila Ch Brand Ambassador

3
Partner Couples

Disappointed to have been given a room in the basement! Could hear loud sound throughout the night. Rooms are large but could use more in the way of decor to make it feel more inviting and to add more charm. The rooftop was definitely the highlight and the bar service there and the front desk staff were excellent.

By , from New York, NY on Feb 17, 2019

Review comment responded on Feb 20, 2019

Dear guest Thank you for take your time and leave your feedback of your recent stay with us. It´s a shame that you couldn't enjoy your stay fully in our Hotel, unfortunately we have some of the suites in this floor making the room more spacious, regarding the noise, we will share your comments to get into a quality process and get better in this details. We hope to have the opportunity to welcome you back soon. Best regards, Melissa Dávila Ch Brand Ambassador

5
Everyone

Very modern and the worker are very nice, Centrally localized.

By on Dec 11, 2018

Review comment responded on Dec 11, 2018

Dear guest Thanks for sharing your staying with us. We appreciate your feedback and we hope to welcome you back soon in you already home in Cartagena. Best regards,

5
Everyone

Nice hotel in a good location. Great amenities and superior comfort. Caring staff.

By , from New York, NY on Aug 8, 2018

Review comment responded on Aug 14, 2018

Dear Mr. Manuel, Many thanks for sharing with us your experience. We truly value your feedback. Your response is vital in helping us to provide exceptional service that meets the highest standards of excellence. We hope you can give as the oportunity to stay with us in your next trip to Cartagena de Indias. Many thanks, Tcherassi hotel + spa

5

excellent place for a great price!

Everyone

Great location, beautiful rooms, super nice staff. I can't say enough good things about this spot. Highly recommend.

By , from Miami, FL on May 2, 2018

Review comment responded on May 4, 2018

Dear Mr. Michelle, Many thanks for sharing with us your experience. We truly value your feedback. Your response is vital in helping us to provide exceptional service that meets the highest standards of excellence. We hope you can give as the oportunity to stay with us in your next trip to Cartagena de Indias. Many thanks, Tcherassi hotel + spa

4
Everyone

Its a very convenient hotel. Given that it carries a designer´s name it needs to improve its interior decoration. Breakfast has poor quality ingredients.

By , from Bogotá, Colombia on Oct 27, 2017

Review comment responded on Nov 14, 2017

Dear Mr. Juan, Thank you for taking the time to share your experience in Tcherassi Hotel + Spa, your comments are very important for us. Please accept our sincerest apologies, We have been employed at each of your recommendations to offer a product and impeccable service and to generate in our guests a complete satisfaction. We would love the opportunity to welcome you back and show you our true experience on your next trip to Cartagena.

4

nice hotel in the center of town

Everyone

We enjoyed our stay at this hotel. The facilities are new, very nice and clean. Staff was helpful but a little slow at times. We requested taxi service a couple of times and one time it was not ready on time and the second time they send a taxi that did not have enough room for our group. However, they set up hair and nail service and that was on time and great!

By on Aug 23, 2017

Review comment responded on Aug 28, 2017

Dear Mr or Mrs My name is Esthefany Morales, the Booking coordinator Thank you very much for taking the time to put this comment I am glad to know that you have an excellent stay. When you come back to Cartagena remember that Tcherassi Hotel is available for you and all your family and friends, for all of us it was a pleasure to assist you.

5

excellent service. great comfort! amazing room

Everyone

Excellent service. Great comfort! Amazing room. Staff was always friendly and attentive. Food st tuc tuc was delicious.

By , from atlanta on Aug 8, 2017

Review comment responded on Aug 14, 2017

Dear Mr. Andres, My name is Esthefany Morales and I am theBooking coordinator Thank you very much for taking the time I am glad to know that you have an excellent stay. When you come back to Cartagena remember that Tcherassi Hotel is available for you and all your family and friends, for all of us it was a pleasure to assist you.

Nacar Hotel Cartagena, Curio Collection by Hilton

Calle del Curato No. 38 - 99, Cartagena, Bolivar 130001
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