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Hotel Monterrey

4.0 star property

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Photo gallery for Hotel Monterrey

Outdoor wicker furniture with red cushions, a palm tree, and a historic building with domes in the background.
A menu titled "Brasserie Montaigne" with a wine glass and table settings.
A neatly made bed in a hotel room with a large window, a bedside table with a lamp, and a hanging coat rack.
Bar (on property)
A swimming pool with a clear reflection, surrounded by a low wall, palm trees, and green umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Carrera 8B, 25-103, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard with View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard with View

  • 161 sq ft
  • Sleeps 3
  • Free WiFi

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Hotel Monterrey is adjacent to Cartagena de Indias Convention Center and within a 10-minute walk of other popular attractions like Clock Tower. This 4-star hotel has 30 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Cartagena and also close to Bocagrande Beach and Walls of Cartagena.

What's nearby

  • Cartagena de Indias Convention Center - 2 min walk - 0.1 miles
  • Clock Tower - 3 min walk - 0.2 miles
  • Plaza de la Trinidad - 3 min walk - 0.2 miles
  • Bolivar Square - 6 min walk - 0.4 miles
  • Walls of Cartagena - 8 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Café Morena - ‬2 min walk
  • ‪Marea by Rausch - ‬3 min walk
  • ‪Palito de Caucho - ‬5 min walk
  • ‪Chiesa - ‬1 min walk
  • ‪Mar de las Antillas - ‬2 min walk

About this property

Hotel Monterrey

Guests staying at Hotel Monterrey enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, free newspapers, and free local calls.
Recreational amenities at the hotel include an outdoor pool.

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Exterior
Hotel Voilá Centro Histórico
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 827 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • BRASSERIE MONTAIGNE

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 22 and May 31.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Monterrey
Hotel Monterrey Cartagena
Monterrey Cartagena
Monterrey Hotel Cartagena
Hotel Monterrey Hotel
Hotel Monterrey Cartagena
Hotel Monterrey Hotel Cartagena

Frequently asked questions

Is a free cancellation option available at Hotel Monterrey?

Hotel Monterrey provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Monterrey?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Monterrey on Jul 3, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Monterrey?

This hotel is situated in Cartagena Walled City within a short 6-minute walk of Clock Tower and also 13 minutes on foot from Walls of Cartagena. You'll also find Port of Cartagena and Bocagrande Beach within a short drive.

Is there parking available at Hotel Monterrey?

No, this hotel doesn't offer parking.

Does Hotel Monterrey have a casino on the premises?

No, Hotel Monterrey doesn't have a casino.

Will I find an indoor pool at Hotel Monterrey?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 8 PM.

What amenities will couples enjoy at Hotel Monterrey?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hotel Monterrey?

No, there isn't a spa tub at this hotel.

Does Hotel Monterrey feature a restaurant that includes a breakfast menu?

Yes, Hotel Monterrey serves free English breakfast at BRASSERIE MONTAIGNE each morning.

Will Hotel Monterrey allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Monterrey.

Are there connecting rooms at Hotel Monterrey?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Monterrey?

The closest major airport to Hotel Monterrey is Rafael Nunez Intl. Airport (CTG), which is 3.2 mi away (15 minutes by car).

Are there rooms with balconies at Hotel Monterrey?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Does Hotel Monterrey have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Monterrey.

Hotel Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 252 reviews
Rating 8 - Good. 92 out of 252 reviews
Rating 6 - Okay. 27 out of 252 reviews
Rating 4 - Poor. 8 out of 252 reviews
Rating 2 - Terrible. 5 out of 252 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply beautiful colonial hotel directly across the plaza from the main gate to the walled city
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very near to the walled city and very near of Getsemani neighbourhood. The rooms are nice and the staff very kind
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location !!

Great hotel , great location , tasty breakfast and most importantly a very courteous and helpful staff
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nicely located and the STAFF is amazing.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building, friendly service, and great location!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff and warm atmosphere!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well located. Would come back.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hote. Staff were amazing. Perfect location. I would definetily recommend this hotel and i would return there.
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and the building it’s super unique
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Siu Ki Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - walking distance to all attractions, restaurants and stores. We had a room facing the restaurant so it’s nice and quiet. The facilities are very basic but adequate for a short stay.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Just outside city wall and surrounding streets were lively with shops and cafes
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the heart of the city within walking distance of pretty much everything. Only complaint would be the construction going on outside, but aside from that everything was great !
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Accommodations

Such a great hotel for the price! It’s not fancy and could use renovation. However, my room was clean, all of the staff were friendly, the complimentary breakfast was good, and the location is great.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

elania

Was a gray hotel
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Works were being done around the area.
Verified

10/10 Excellent

Samuel Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and respectful. I had a problem with my excursion, which the staff assisted me with. I still missed my excursion but that was my fault. The neighborhood was full of restaurants, bars, nightclubs and a friendly atmosphere. An unforgettable experience.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The room was out of date and generally below average (low water pressure, peeling paint, no ironing board). However, the staff was incredibly kind and attentive and the view was unbeatable.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Nakry

Disliked: Amenities, property conditions & facilities
This place was ok. It was close to everything, just wasn’t my cup of tea. The building could use some maintenance. My room was very small and the bed was uncomfortable.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities
It’s an old hotel, and some staff could be friendlier but for the price this was a great deal. Room cleaners did an awesome job, rooftop is beautiful and very friendly staff there and at the restaurant. The building is very old and there is a slight whiff of mold and dampness. But hey, for the price it was fabulous, and hot water in the shower which is not a guarantee in some of the fanciest hotels in Cartagena. The bed very comfortable! And small, but smart tv, which was a nice touch. The location is unbelievable!
Stayed 10 nights in Dec 2024
Verified

8/10 Good

Sonal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of superb, we got a nice room with a view/ however we were here on a Friday night and there was a bad playing on the roof well almost till 2am. They need to assign rooms smartly so we would be disturbed by the noise.
Stayed 1 night in Jul 2022
Verified

8/10 Good

ERIKA N

Liked: Cleanliness, staff & service, property conditions & facilities
heavy construction around the area which is out of control of the property. but it is located right on the town center where there is major traffic including the party buses. so it is quite loud.
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is perfectly located, the staff is friendly and helpful. However there is a huge construction project happening all around the property. As well the pool was not open for the duration of our stay and we were not notified beforehand. I would call ahead to check if that was a selling point for your visit and make sure it will be available or if you can get a room where there is not a full blown construction site outside your window. Once the construction is completed this hotel will be the ultimate gem.
Stayed 7 nights in Mar 2023
Verified

6/10 Okay

Romman

Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: Location was great. It got loud at night with the party buses and events, but we didn't mind. Overall clean and good AC/fan in the rooms. Cons: Hotel is outdated. Great for if you're just looking for a place to sleep. Construction next door. Breakfast was mediocre. Pool did not look swimmable which was a huge disappointment. It had an odd colour dust (presumably from all the construction). **Side note: I was travelling with my husband and 1year old baby.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities
My wife and I spent three days there and we loved it. It’s very romantic and makes you feel nostalgic. We really liked that it was across from the walled city so you had access to great shopping and restaurants. It’s also close in front of the clock tower which is where the island tour guides pick you up. Also close to the bay in case you wanted to take a yacht. The building is old so some of the exterior aesthetics need to be updated. However, inside is well taken care of. The only issue was that we were placed on the fourth floor and the elevator only goes up three floors. Not a deal breaker for us.