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Recent guest reviews

Had to be put in two different rooms because A/C was not working. Each room had several problems. Things like holes in drapes from being eaten by bugs. Everything is from the 70s. Also many stairs all over the property, not one elevator even to you rooms. Couldnt eat the food after three days. They physically will not let you off the property unless management gives the guards approval 1st. Still using old mechanical key system. Location is nice but the property is dilapidated and they have annoying time share salesman all over the property. I finally just left and got my own hotel in Cartagena and let them keep the money for my last night.

Room requested on upper floor when booked ignored. Room AC not working properly sweat all night in bed. Front desk personnel were horrible and walked off mid sentence when talking to them. WiFi doesn’t work so pictures of location could not be posted. Will never return there.

If wanting to go to the beach in Cartagena this is the place but.... Hotel is way overpriced. Value is super low for the price. In the middle of nowhere and super rough roads to get to the hotel. Food is very average. Rooms were decent. Beach was very nice for Cartagena. Not much stuff and super slow. I have stayed at many all inclusive and this one is double the price it should be for the value they bring. If you are wanting to go to the beach in Cartagena this is the place because all other beaches are not nice but this hotel is simply overpriced for the service and quality.

Baru Kilometro 7 sector Portonaito Cartagena Bolivar

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Nightclub

Decameron Baru - All inclusive places you 9.6 mi (15.5 km) from Blanca Beach. This 366-room, 3.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants.


Dining

Enjoy dining at Buffet Portonao, one of 4 onsite restaurants. At the end of the day, relax with a drink at the bar/lounge.


Rooms

All 366 rooms provide ceiling fans and phones. Guests can expect to find WiFi and flat-screen TVs with cable channels. In-room massages are available, and rooms also include hair dryers.


Property features

Guests of Decameron Baru - All inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a health club, and WiFi in public areas.

Room options

Standar Plus Room

2 Double Beds | 1 King Bed | Sleeps 4

Ocean Front Plus Room

2 Double Beds | 1 King Bed | Sleeps 3

Standard Room

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Decameron Baru - All inclusive

Everyone (2) Couples (1)
1
Partner Couples

Had to be put in two different rooms because A/C was not working. Each room had several problems. Things like holes in drapes from being eaten by bugs. Everything is from the 70s. Also many stairs all over the property, not one elevator even to you rooms. Couldnt eat the food after three days. They physically will not let you off the property unless management gives the guards approval 1st. Still using old mechanical key system. Location is nice but the property is dilapidated and they have annoying time share salesman all over the property. I finally just left and got my own hotel in Cartagena and let them keep the money for my last night.

By on Apr 6, 2019

Review comment responded on Apr 9, 2019

Dear guest, First of all, we would like to thank you for saving time and reviewing our property. We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the corresponding department and we have taken all the corrective measures to avoid recurrence. Treat this kindly as an exceptional aberration on our part and not a sign of hospitality for which we are known. We look forward to seeing you at your next visit and making sure you bring us better memories of your visit with us. Cordially GENERAL MANAGEMENT Decameron Baru

2
Everyone

Room requested on upper floor when booked ignored. Room AC not working properly sweat all night in bed. Front desk personnel were horrible and walked off mid sentence when talking to them. WiFi doesn’t work so pictures of location could not be posted. Will never return there.

By on Dec 1, 2018

Review comment responded on Dec 3, 2018

Dear Guest, First of all, we would like to thank you for saving time and reviewing our property. We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the corresponding department and have taken all the corrective measures to avoid recurrence. We look forward to seeing you at your next visit and we will make sure you bring us better memories of your visit with us. Cordially, GENERAL MANAGEMENT Decameron Baru

3

been many places very overpriced.

Everyone

If wanting to go to the beach in Cartagena this is the place but.... Hotel is way overpriced. Value is super low for the price. In the middle of nowhere and super rough roads to get to the hotel. Food is very average. Rooms were decent. Beach was very nice for Cartagena. Not much stuff and super slow. I have stayed at many all inclusive and this one is double the price it should be for the value they bring. If you are wanting to go to the beach in Cartagena this is the place because all other beaches are not nice but this hotel is simply overpriced for the service and quality.

By on Aug 27, 2018

Review comment responded on Sep 1, 2018

Dear guest, Thank you for your comments about your experience at our hotel. Our prices are comparable with those of other hotels on the island, and we believe that we offer a good quality-price given our location and services. But clearly this has not been his impression and for that we offer him an apology. We will share your comments with the management team for review. We are pleased to know that the attention of our staff was of total pleasure. We would like you to visit us on your next vacation. Cordially, GENERAL MANAGEMENT Decameron Baru

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