Casa La Merced by Mustique

3.5 star property
Hotel with free breakfast, steps from Teatro Heredia

Choose dates to view prices

Photo gallery for Casa La Merced by Mustique

40-inch Smart TV with satellite channels, TV
Lounge
Interior
Dining room
Porch

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle de Don Sancho36'165, Cartagena, 130001
  • Place, Walls of Cartagena
    ‪1 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Casa La Merced by Mustique is adjacent to Teatro Heredia and within a 5-minute walk of other popular sights like Iglesia de Santo Toribio de Mangrovejo. This 9-room, 3.5-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 miles
  • House of Gabriel Garcia Marquez - 5 min walk - 0.3 miles
  • Clock Tower - 6 min walk - 0.4 miles
  • San Pedro Claver Church and Convent - 8 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Mila Pasteleria - ‬2 min walk
  • ‪Rincon La Mantilla - ‬2 min walk
  • ‪Pink Dolphin - ‬3 min walk

About this property

Casa La Merced by Mustique

Hotel with free breakfast, steps from Teatro Heredia
Guests of Casa La Merced by Mustique enjoy an outdoor pool, free WiFi in public areas, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for COP 110000 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a terrace, laundry facilities, and a banquet hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Safes and phones are also standard.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Casa La Merced by Mustique Hotel
Casa La Merced by Mustique Cartagena
Casa La Merced by Mustique Hotel Cartagena

Frequently asked questions

What's there to see near Casa La Merced by Mustique?

This hotel is situated in Cartagena Walled City, just steps from Plaza Santo Domingo and Walls of Cartagena, and within a short walk of Clock Tower. You'll also find Bolivar Square and Centro Comercial La Serrezuela less than a mile away.

Is there parking available at Casa La Merced by Mustique?

No, there isn't parking at this hotel.

Does Casa La Merced by Mustique feature a casino?

No, Casa La Merced by Mustique doesn't have a casino.

Is there an indoor pool at Casa La Merced by Mustique?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa La Merced by Mustique good for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a smart TV, and bathrobes.

Are there hot tubs at Casa La Merced by Mustique?

No, there isn't a spa tub at this hotel.

Does Casa La Merced by Mustique have a restaurant with a breakfast menu?

Casa La Merced by Mustique offers free cooked-to-order breakfasts each morning though there is no restaurant.

Does Casa La Merced by Mustique allow pets to stay free of charge?

No, pets aren't allowed at Casa La Merced by Mustique.

Are there connecting rooms at Casa La Merced by Mustique?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Casa La Merced by Mustique?

The closest major airport to Casa La Merced by Mustique is Rafael Nunez Intl. Airport (CTG), which is 3.7 mi away (17 minutes by car).

Are there rooms with balconies at Casa La Merced by Mustique?

No, there aren't any guestrooms with balconies at Casa La Merced by Mustique.

Casa La Merced by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous. The only drawback was that this hotel functions more like a bed and breakfast -- many functions are managed by a larger facility down the street. Again, the staff is great, but there is sometimes a delay while they have to check with someone in the other hotel for special requests or financial matters.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Cartagena. We were welcomed by Johana who was the concierge during our stay. She made is feel at home from the minute we arrived and helped us with tour arrangements and excellent restaurant recommendations. The hotel IIA súper clean and very well decorated. Note there is no elevators but not a problem for us. Loved our stay and hope we can go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steen

Liked: Cleanliness, room comfort
We had a wonderful stay. Excellent service, well situated and a very nice breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Refugio rosas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect for us
Stayed 4 nights in May 2024

8/10 Good

Harry

Nice quiet hotel

Small hotel, with only a few other travelers. not easy to negotiate if you don’t speak Spanish, but staff tried to be helpful. Location was fine. Small pool offered limited and swimming in limited sunbathing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant,intimate and meticulous property with extremely attentive staff. It’s beautifully appointed, with a rooftop terrace with views of the sunset and ocean. The only drawback is that the swimming pool is extremely small and amenable for a plunge, but not for doing any strokes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Cartagena
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cute elegant hotel in old town Cartegana
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafeesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful, from the front entrance to the interior to the bedrooms, everything was done very tastefully. We stayed in a junior suite on the rooftop and the views of the wall and the sea were enchanting. Breakfast was made to order with many choices, and delicious. We had dinner one evening and it was as good as any of the fine restaurants in the city. Above all, the staff were so accommodating, kind, and gracious. Would highly recommend this beautiful property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Portia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Casa La Merced by Mustique was the perfect place to both get away and engage in local activities. The staff was attentive and polite. We managed to communicate despite our limited Spanish proficiency. The chef was very accommodating for breakfast. The staff was helpful with recommendations for activities and reservations. The only negative was that the pool was awkwardly located in the middle of the lobby and the rooftop terrace was lovely but if the room next to it was occupied, it could lead to an uncomfortable social situation.
Stayed 5 nights in Feb 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent house/hotel. This is not your typical hotel. It is a stunning house in the moorish riyad style run by a hotel company. Hence there is no lobby in the traditional way one would expect of a hotel. All areas are communal - dining area, bar, terraces. The décor is impeccable, all in white and rattan contrasted with plants and a central blue pool which highlights the ambiance of the house. The only problem is that the house does not have an elevator. Service is very good. The rooftop terrace has a small jacuzzi and views if the Teatro Heredia and ocean.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nathalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gem , and the service is extra friendly . You feel more like at home rather then in an hotel. The quality of the service make it exceptional. I will go back again and again. I had the room on the roiftop and fantastic view. Love the breakfast à la carte . The architecture is quite modern and elegant in an old house , you get the best of both. Walk everywhere and east access to the airport
Stayed 4 nights in Aug 2023

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the architecture of the building, all the staff were amazing and helpful. The Junior room on the roof top was fantastic with a view and clean. Breakfast was delicious. I totally recommend this stunning boutique hotel.
Stayed 7 nights in Apr 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was impeccable! They treated us like we were family and made us feel like we were the only guests in the entire hotel. Such a beautiful space, great food and even better service. Thank you for an amazing experience!
Stayed 4 nights in Nov 2022

10/10 Excellent

Eric Josef

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed at with the best staff and best location. We will be coming back for yrs. Love this place
Stayed 4 nights in Aug 2022

10/10 Excellent

Marcia

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a dream come true for anybody who is looking to have a quiet, luxurious and a super spoiled vacation. Everyone and I mean everyone on their team is so helpful and polite. The property is located right next to the beach so the view is captivating. It’s walking distance from everywhere in the walled city. Their breakfast is too good and so filling that you don’t feel hungry until late afternoon. You can take my word for it that you will absolutely love the vibe of this wonderful boutique hotel. I am definitely coming back again!
Stayed 3 nights in May 2022

10/10 Excellent

Charles

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The charm, location, staff, food quality were all 5 stars! Will definitely return! Thanks for Nelson and Tomi for taking great care of our needs!
Stayed 2 nights in May 2022

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute gem. It is well located, staff goes above and beyond and the place is beautiful.
Stayed 3 nights in Apr 2022

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attention to detail. Their breakfast is amazing and varied (Arepa de huevo is a must). The hotel is very quiet and peaceful. Staff is welcoming, friendly and very knowledgeable about the city. They had great restaurant recommendations and assisted us getting reservations. Unbeatable location.
Stayed 4 nights in Mar 2022

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous boutique hotel. Excellent service, and located nicely with in the walled city. Easy to walk to restaurants and historical features.
Stayed 5 nights in Feb 2022