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Hotel Cartagena Plaza

4.0 star property
Beach spa retreat walking distance from Rio Cartagena Casino

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Photo gallery for Hotel Cartagena Plaza

Outdoor pool, sun loungers
Exterior
Business Room, Concierge Service, Tower | In-room safe, desk, free WiFi, bed sheets
2 restaurants, breakfast served
Lobby sitting area

Reviews

7.6

Good

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
  • Popular LocationBocagrande Beach1 min walk
  • Popular LocationClock Tower5 min drive
  • Popular LocationCartagena de Indias Convention Center5 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)19 min drive

Room options

View all photos for Woman Room

Woman Room | In-room safe, desk, free WiFi, bed sheets

Woman Room

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Tematic Room)

Room (Tematic Room) | In-room safe, desk, free WiFi, bed sheets

Room (Tematic Room)

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Business Lounge Access

Executive Room, Business Lounge Access | In-room safe, desk, free WiFi, bed sheets

Executive Room, Business Lounge Access

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Business Room, Concierge Service, Tower

Business Room, Concierge Service, Tower | In-room safe, desk, free WiFi, bed sheets

Business Room, Concierge Service, Tower

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Ocean view

Superior Room, Ocean view | In-room safe, desk, free WiFi, bed sheets

Superior Room, Ocean view

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Street View

In-room safe, desk, free WiFi, bed sheets

Room Superior With Street View

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room Superior With Sea View

In-room safe, desk, free WiFi, bed sheets

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Room Superior

In-room safe, desk, free WiFi, bed sheets

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room Executive

In-room safe, desk, free WiFi, bed sheets

Room Executive

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Cartagena

Located in Bocagrande, Hotel Cartagena Plaza is adjacent to Bocagrande Beach and within a 5-minute walk of other popular sights like Rio Cartagena Casino. This 311-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bocagrande Beach - 1 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive
  • San Felipe de Barajas Castle - 6 min drive
  • Walls of Cartagena - 6 min drive

Getting around

  • The preferred airport is Rafael Nunez Intl. Airport (CTG): 19-min drive, 5 mi/8.1 km.

Restaurants

  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Ely Café de la Casa - ‬2 min walk
  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Kfc - ‬3 min walk
  • ‪El Paso Restaurante Express - ‬2 min walk

About this property

Hotel Cartagena Plaza

Beach spa retreat walking distance from Rio Cartagena Casino
Hotel Cartagena Plaza features a full-service spa, a nightclub, and an outdoor pool. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach hotel include a gym, free WiFi in public areas, and a conference center.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and desks.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Place

Things to do

  • Arcade/game room
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 4 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Is free cancellation available at Hotel Cartagena Plaza?

Hotel Cartagena Plaza provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Cartagena Plaza?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on Aug 6, 2024 start from $143.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Cartagena Plaza?

This hotel is situated in Bocagrande, just steps from Bocagrande Beach and Rio Cartagena Casino, and within a short walk of Centro Comercial Nao. You'll also find El Laguito Beach and Castillo Grande Beach less than a mile away.

Is there parking available at Hotel Cartagena Plaza?

Yes, there is accessible parking available.

Is there a spa at Hotel Cartagena Plaza?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Cartagena Plaza have a casino?

No, Hotel Cartagena Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Cartagena Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Cartagena Plaza?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 2 restaurants.

Does Hotel Cartagena Plaza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Cartagena Plaza have a restaurant that serves breakfast?

Yes, Hotel Cartagena Plaza has 2 restaurants, and serves free buffet breakfast each morning.

Will Hotel Cartagena Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Cartagena Plaza.

Are there connecting rooms at Hotel Cartagena Plaza?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cartagena Plaza?

The closest major airport to Hotel Cartagena Plaza is Rafael Nunez Intl. Airport (CTG), which is 5 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Cartagena Plaza?

No, there aren't any guestrooms with balconies at Hotel Cartagena Plaza.

Does Hotel Cartagena Plaza offer wedding services?

There are wedding services available at Hotel Cartagena Plaza if that's in your vacation plans.

Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 256 out of 832 reviews" "
Rating 8 - Good. 283 out of 832 reviews" "
Rating 6 - Okay. 173 out of 832 reviews" "
Rating 4 - Poor. 68 out of 832 reviews" "
Rating 2 - Terrible. 52 out of 832 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Trevor A

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024

8/10 Good

Eboni

Traveled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Hipolito

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel, room picture look a new but very used rooms need update.
Stayed 4 nights in Mar 2024

8/10 Good

Shalanyuy Ayeh

Traveled with group
Liked: Cleanliness, staff & service, amenities
I had the pleasure of staying at this hotel with my close friend. Cesar and Alfredo made the stay very pleasant and welcoming and I appreciate them. The room cleaning was excellent however I feel like they went through my belongings but I do not know for sure. The food was pretty nasty but the drinks and fruits offered were delicious. For the price you pay I guess that is expected. The rooms were nice and not a catfish and it was very easy and affordable to call cabs directly to and from the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Audrianna, Athens

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Stateson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Good price for what we get. The staff is excellent. We stayed 12 days and were very happy with every thing.
Stayed 12 nights in Feb 2024

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Monica

Disliked: Staff & service, property conditions & facilities
Terrible WiFi. Had to use the lobby for WiFi - manager didn’t seem to care
Stayed 5 nights in Feb 2024

6/10 Okay

Chanda

Liked: Cleanliness
Overall its a nice place. Pros: clean, secure, across from the beach, close to shops and 10 minutes from the major sites. Cons: not a lot of food options. Paid for all inclusive it only included buffet option. As a plant based pescatarian most choices had diary and meat so I had to pay to eat at other places. There was construction happening all day and loud music mid day to late night so it was hard to rest and work remotely.
Stayed 4 nights in Feb 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

John Jairo

Traveled with partner
Liked: Amenities
Staff was amazing
Stayed 3 nights in Jan 2024

2/10 Terrible

Luis

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The hotel have everything. But nothing work properly. Breakfast. Gym etc.
Stayed 6 nights in Dec 2023

10/10 Excellent

hasib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: - service staff - VIP rooms cleaned well with free minibar refills, and beach towels refills, modern power control, fan, Netflix etc. - beautiful room despite some visible aesthetic damage here and there - close proximity to beach & stores/restaurants - free breakfast butlers lounge area Negatives: - by some standards general areas surrounding hotel could be considered run down but this would apply to the entire town - rooftop pool is small in size and pretty full. Rooftop views not good as screen blocks your view - free breakfast was mediocre not enough meat-free options Overall 5/5
Stayed 7 nights in Dec 2023

2/10 Terrible

Margaret

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marvin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the attention the service ..
Stayed 5 nights in Dec 2023

6/10 Okay

Joao, Astoria

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Alvaro

Disliked: Cleanliness, property conditions & facilities
Towels an linen low condition, very noisy AC, 18 floor pool needed cleaning, building entrance and so rounding areas blocked and un-walkable, closing the billvery time consuming
Stayed 6 nights in Nov 2023

4/10 Poor

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Romy

Liked: Staff & service, property conditions & facilities
Staff was wonderful
Stayed 4 nights in Nov 2023

8/10 Good

Eyanira, Costa mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall the property in very good conditions and the staff was very kind
Stayed 2 nights in Oct 2023

6/10 Okay

David

Traveled with family
Overall, its good for its value. Food needs more variety, AC in rooms are terrible. Natives also by the door to acost you as soon as you step out. Front door security does nothing in that regard.
Stayed 5 nights in Sep 2023

10/10 Excellent

wanda i

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

4/10 Poor

Ivan, north bay village

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
La comida nos alcanzaba si llegaba en el segundo turno, eso pasaba en el desayuno y en la comida , mi habitación era vip y me tuvieron que cambiar por el aire no funcionaba , en la segunda habitación tuve que tener aparte un ventilador , el bar dos dias las botellas vacía, el staff del hotel amable pero la piscina no está nada agradable no tiene comodidad yo no lo recomiendo para nada y de hecho llegue enferma del estómago
Stayed 4 nights in Aug 2023

10/10 Excellent

Adelaida, Hamtranck

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 6 nights in Aug 2023

10/10 Excellent

lisandra, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is bar none. Across from a great beach, right by the hop on hop off juan valdez stop. The building is very nice and clean. The rooms are spacious and comfortable. I bought the all inclusive and the food was great. The pool is clean and right by the snacks and drinks. The ride to the pier/ downtown is 12000 or 5usd right from the hotel taxi depot. Right behind the hotel is a highly walkable thoroughfare with shops and restaurants.
Stayed 6 nights in Aug 2023