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Hyatt Vacation Club At Highlands Inn (101781786)

4.0 star property
Family-friendly hotel with 2 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for Hyatt Vacation Club At Highlands Inn (101781786)

Daily full breakfast for a fee
2 bedrooms, premium bedding, pillowtop beds, in-room safe
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Terrace/patio
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Spa
  • Bar

Explore the area

Map
120 Highlands Drive, Carmel, CA, 93923
  • Point Lobos State Natural Reserve
    ‪1 min drive‬
  • China Cove
    ‪5 min drive‬
  • Carmel Beach
    ‪9 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪17 min drive‬

Room options

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The price is $676
$598 nightly
$676 total
Total includes taxes and fees
Jun 23 - Jun 24
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About the neighborhood

Carmel

Hyatt Vacation Club At Highlands Inn (101781786) is a short stroll from Point Lobos State Natural Reserve and Gravity Garden. This 4-star hotel has 94 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.5 miles
  • Monastery Beach - 3 min drive - 2.1 miles
  • China Cove - 5 min drive - 0.7 miles
  • Carmel Mission Basilica - 8 min drive - 4.3 miles
  • Carmel Beach - 9 min drive - 5.0 miles

Getting around

  • Monterey Station - 26 min drive
  • Monterey Peninsula Airport (MRY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪The Crossroads BBQ - ‬6 min drive

About this property

Hyatt Vacation Club At Highlands Inn (101781786)

Family-friendly hotel with 2 hot tubs and a full-service spa
Renovated in 2023, Hyatt Vacation Club At Highlands Inn (101781786) offers a full-service spa, an outdoor pool, and 2 hot tubs. Self parking is offered for USD 30 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include WiFi in public areas, a business center, and a kids' club.
Guests can enjoy free WiFi and cable TV. Bathrooms offer free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include kitchens, fireplaces, and patios.
2 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Adeline has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Terrace/patio

La Playa Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
9.2 out of 10, Wonderful, 1,000 reviews
$598 nightly
The price is $676
Jun 23 - Jun 24
Total includes taxes and fees
La Playa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from July 24 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Hot tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Is free cancellation available at Hyatt Vacation Club At Highlands Inn (101781786)?

Hyatt Vacation Club At Highlands Inn (101781786) provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do around Hyatt Vacation Club At Highlands Inn (101781786)?

This hotel is located in Carmel, a short 12-minute walk from Point Lobos State Natural Reserve and also 14 minutes on foot from Point Lobos Ranch. You'll also find Carmel Beach and Carmel Mission Basilica within a short drive.

Will I be able to park at Hyatt Vacation Club At Highlands Inn (101781786)?

Yes, parking is offered for USD 30 per night with in/out privileges. Electric car charging is also available for guests.

Is a spa located at Hyatt Vacation Club At Highlands Inn (101781786)?

Spa Adeline is the hotel's spa and services include hot stone massages, deep-tissue massages, and aromatherapy.

Does Hyatt Vacation Club At Highlands Inn (101781786) feature a casino on the premises?

No, Hyatt Vacation Club At Highlands Inn (101781786) doesn't have a casino.

Will I find an indoor pool at Hyatt Vacation Club At Highlands Inn (101781786)?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hyatt Vacation Club At Highlands Inn (101781786) a good place to stay for couples?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a bar.

Does Hyatt Vacation Club At Highlands Inn (101781786) have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Hyatt Vacation Club At Highlands Inn (101781786) have a restaurant that serves breakfast?

Yes, Hyatt Vacation Club At Highlands Inn (101781786) serves a full breakfast each morning for a surcharge from its restaurant.

Will Hyatt Vacation Club At Highlands Inn (101781786) allow pets to stay for free?

No, pets aren't allowed at Hyatt Vacation Club At Highlands Inn (101781786).

Does Hyatt Vacation Club At Highlands Inn (101781786) have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hyatt Vacation Club At Highlands Inn (101781786)?

The closest major airport to Hyatt Vacation Club At Highlands Inn (101781786) is Monterey Peninsula Airport (MRY), which is 10.3 mi away (20 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 27.9 mi away (44-minute drive).

Can I book a room with a balcony at Hyatt Vacation Club At Highlands Inn (101781786)?

Yes, every guestroom at Hyatt Vacation Club At Highlands Inn (101781786) comes with a patio with some featuring ocean or garden views.

Does Hyatt Vacation Club At Highlands Inn (101781786) have a wedding venue?

Take advantage of the wedding venue at Hyatt Vacation Club At Highlands Inn (101781786) if you plan to say "I do" during your trip.

Hyatt Vacation Club At Highlands Inn (101781786) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 111 reviews
Rating 8 - Good. 11 out of 111 reviews
Rating 6 - Okay. 11 out of 111 reviews
Rating 4 - Poor. 2 out of 111 reviews
Rating 2 - Terrible. 7 out of 111 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlin

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Manali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alma

Did not disclose property was under construction. Did not get ocean view which was paid. View was mainly of parking lot very disappointed
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosemarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back to this property
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Ocean view!
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
Stayed 2 nights in Jan 2025

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Checked in at 3:30pm. Room not avail until 6.

Stayed 1 night in Jan 2025

6/10 Okay

Kristy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stay somewhere else!

Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
Stayed 1 night in Jan 2025

4/10 Poor

Huichun

Stayed 1 night in Dec 2024

8/10 Good

Roya

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Dec 2024

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
Stayed 3 nights in Dec 2024

4/10 Poor

corazon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Altug

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We didn’t have electricity all day Couldn’t use electronic devices for business Cold room can’t cook food No hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a little hiccup with check in but otherwise, my family and I had a good time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful view! Loved the room, fireplace and patio!
Stayed 2 nights in Nov 2024