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Hyatt Vacation Club At Highlands Inn

4.0 star property
Family-friendly hotel with 2 hot tubs and a full-service spa

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Photo gallery for Hyatt Vacation Club At Highlands Inn

Restaurant
Front of property
Outdoor dining
Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
120 Highlands Drive, Carmel, CA, 93923
  • Place, Point Lobos State Natural Reserve
    ‪1 min drive‬
  • Place, China Cove
    ‪5 min drive‬
  • Place, Carmel Beach
    ‪9 min drive‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪17 min drive‬

Room options

View all photos for Villa, 1 Bedroom

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Villa, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, 2 Bathrooms

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Villa, 1 Bedroom, 2 Bathrooms

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Mobility Accessible

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Villa, 1 Bedroom, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area | Fireplace

Villa, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

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Breakfast and lunch served

Hyatt Carmel Highlands

Carmel
  • Pool
  • Hot Tub
  • Spa
  • Parking included
8.4 out of 10, Very Good, 800 reviews
$381 nightly
The price is $427
Nov 18 - Nov 19
Total with taxes and fees
Hyatt Carmel Highlands

About the neighborhood

Carmel

Hyatt Vacation Club At Highlands Inn is a short stroll from Point Lobos State Natural Reserve and Point Lobos Ranch. This 4-star hotel has 91 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.5 miles
  • Monastery Beach - 3 min drive - 2.1 miles
  • China Cove - 5 min drive - 0.7 miles
  • Carmel Mission Basilica - 8 min drive - 4.3 miles
  • Carmel Beach - 9 min drive - 5.0 miles

Getting around

  • Monterey Station - 26 min drive
  • Monterey Peninsula Airport (MRY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Allegro Pizzeria - ‬7 min drive

About this property

Hyatt Vacation Club At Highlands Inn

Family-friendly hotel with 2 hot tubs and a full-service spa
Renovated in 2023, Hyatt Vacation Club At Highlands Inn offers a full-service spa, an outdoor pool, and 2 hot tubs. Self parking is offered for USD 30 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a business center, and a kids' club.
Guests can enjoy free WiFi and cable TV. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, fireplaces, and balconies or patios.
2 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Breakfast and lunch served
Hyatt Carmel Highlands
  • Pool
  • Hot Tub
  • Spa
  • Parking included
8.4 out of 10, Very Good, 800 reviews
$381 nightly
The price is $427
Nov 18 - Nov 19
Total with taxes and fees
Hyatt Carmel Highlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Is free cancellation available at Hyatt Vacation Club At Highlands Inn?

Hyatt Vacation Club At Highlands Inn provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do around Hyatt Vacation Club At Highlands Inn?

This hotel is located in Carmel, a short 12-minute walk from Point Lobos State Natural Reserve and also 14 minutes on foot from Point Lobos Ranch. You'll also find Carmel Beach and Carmel Mission Basilica within a short drive.

Is parking available on site at Hyatt Vacation Club At Highlands Inn?

Yes, parking is offered for USD 30 per night with in/out privileges. Electric car charging is also available for guests.

Is a spa located at Hyatt Vacation Club At Highlands Inn?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and aromatherapy.

Does Hyatt Vacation Club At Highlands Inn feature a casino on the premises?

No, Hyatt Vacation Club At Highlands Inn doesn't have a casino.

Will I find an indoor pool at Hyatt Vacation Club At Highlands Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt Vacation Club At Highlands Inn?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a bar.

Are there hot tubs at Hyatt Vacation Club At Highlands Inn?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Hyatt Vacation Club At Highlands Inn have a restaurant that serves breakfast?

Yes, Hyatt Vacation Club At Highlands Inn serves a full breakfast each morning for a surcharge from its restaurant.

Will Hyatt Vacation Club At Highlands Inn allow pets to stay for free?

No, pets aren't allowed at Hyatt Vacation Club At Highlands Inn.

Are there connecting rooms at Hyatt Vacation Club At Highlands Inn?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hyatt Vacation Club At Highlands Inn?

The closest major airport to Hyatt Vacation Club At Highlands Inn is Monterey Peninsula Airport (MRY), which is 10.3 mi away (20 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 27.9 mi away (44-minute drive).

Are there rooms with balconies that I can book at Hyatt Vacation Club At Highlands Inn?

Yes, every guestroom at Hyatt Vacation Club At Highlands Inn comes with a balcony with some featuring ocean or garden views.

Does Hyatt Vacation Club At Highlands Inn have a wedding venue?

Take advantage of the wedding venue at Hyatt Vacation Club At Highlands Inn if you plan to say "I do" during your trip.

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 156 reviews
Rating 8 - Good. 15 out of 156 reviews
Rating 6 - Okay. 17 out of 156 reviews
Rating 4 - Poor. 3 out of 156 reviews
Rating 2 - Terrible. 11 out of 156 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Armando, Alameda

Liked: Cleanliness, property conditions & facilities
It's a nice property, nice views. I wasn't a fan of the people around us and how noisy they were. It felt like we were staying in a parking lot.
Stayed 2 nights in Jul 2025

8/10 Good

Bong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gorgeous views, TERRIBLE service and no wifi

Gorgeous views, the hot tub was really nice, the grounds were beautiful and the food at the bar was really nice. Check-in took 2 hours, no wifi in the room, no one came to solve it after three calls. They gave another guest our room and they walked in and our keys were no longer working, took 30 mins to solve. Terrible customer service. They have this vacation club (think new form of Time Share) and if you aren't a part of that then they just don't care about you, despite it being $760 per night!
Stayed 1 night in Jun 2025

8/10 Good

Baljinder Singh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapel Gone, but Hospitality Endures

We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Amenities
Excellent in every way.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gulriz

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautiful views
Stayed 2 nights in Jun 2025

6/10 Okay

JianHong

Stayed 1 night in Apr 2025

10/10 Excellent

Cristina

Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Ruowen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Ocean view.
Stayed 1 night in Jun 2025

10/10 Excellent

Vasyl

Stayed 2 nights in Jun 2025

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing, no issues at all.
Stayed 2 nights in May 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and modern View is incredible
Stayed 1 night in May 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2025

10/10 Excellent

Marylyn

Stayed 2 nights in May 2025

10/10 Excellent

Muattar

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025

10/10 Excellent

HEEJUNG

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a fantastic ocean view and staff is awesome!
Stayed 1 night in May 2025

6/10 Okay

Sutton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

Great stay and service don’t get me wrong. But they false advertise. If you book an ocean view room, you won’t actually see the ocean full view. Even though the pictures indicate that you do. Other than that, it was great!
Stayed 1 night in May 2025

6/10 Okay

Joe and Judy

Liked: Cleanliness, property conditions & facilities
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Apr 2025