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We booked this as a last minute trip and this property was recommended by a friend. The rooms are very nice and very well equipped. The location in town is good and very convenient to walk. No real lobby or common area but they are doing some renovations which may improve this, so breakfast was delivered to your room. We had a very pleasant stay and would recommend if someone is looking for something in Carmel.
We stayed at the Carriage House Inn for six nights in October. Reception was friendly and informative and our room was ready. It was clean, spacious, and our breakfasts were great. We particularly enjoyed the vegetable quiche and the fact that breakfast was delivered to our room.It was so convenient! We had an easy walk into town and were well located for the things outside Carmel that we wanted to do.
We enjoyed many things about the Carriage House Inn. The location is excellent, within easy walking distance of shops and restaurants. There is on-site parking. We were in room 2 which was spacious, well appointed, comfortable and quiet. A delicious breakfast is delivered to your door each morning. In most respects it was perfect. Unfortunately there were a couple of service issues that tainted the experience. In the 2 weeks prior to our stay we emailed the inn a couple of times asking for restaurant advice, but they simply wouldn't reply. This is a minor thing, however, my advice to the Inn would be to remove your email address from your web site if you don't want people to email you. The bigger issue was with respect to the wifi. It was simply unusable in room 2 for most of our 3-night stay. This was a working trip for both my wife and I, so this was a problem. We raised the issue a couple of hours after we arrived, but the woman working the front desk seemed to think we were the problem and did nothing. The next morning we raised it again with the gentleman working the front desk, and he seemed annoyed that we would even bother to mention such a thing. He was quite rude and dismissive. That afternoon there was a different woman working the front desk and we raised it with her. She was the only employee who actually took accountability and tried to help (I wish I could remember her name because she was awesome). She gave us the wifi code for the Wayside Inn next door and that worked well enough to let us at least do email. On our final morning we went to the office to drop our keys. It was another woman we had not previously met. She asked about our stay and we told her it was lovely except for the lack of wifi in the room. She became very defensive and said something to the effect of "not my problem, I just work here, this is the service provider's fault". I was astonished at such a reply. Not once did a manager reach out to me even though all 4 employees we met promised they would escalate it to the manager. I gave them a couple of weeks after our stay before posting this review to see if anyone would reach out to at least apologize, but no one did. For a $400+ per night room I think wifi that works is a reasonable expectation. The failure of management (and 3 out of 4 employees) to take any accountability is unforgivable and it's why we won't return.
We stayed at the Inn for 3 nights in October. Room was well appointed - lovely linens and toiletries as well as complimentary water and snacks. Location is great - walking distance to beach and restaurants and shops but also on a quiet street. Breakfast is included and was delivered to our room each morning which was a special treat - the quiche is amazing as were the delicious pastries! Carriage House staff were friendly and helpful.
Has parking and easy walk to Ocean Ave. Locations is perfect for visiting Carmel and surrounding Monterey area. found the favorite restaurants have percentage off of bill if staying at Carriage House Inn
Lots of extras like wine and cheese in the evening, complimentary water and juice, breakfast served in the room and very helpful staff that make it a very enjoyable stay. Rooms are very pretty and comfortable
We really enjoyed our first stay at Carriage House. The size of the room, location, and they have parking was a huge plus for us! The bed was very comfortable, and we loved how quiet it was. We hope to return very soon!
Beautiful Inn with great amenities. We loved our room. Nice bed and other seating areas for relaxing when we weren't exploring the surrounding area. The morning breakfast was delicious and the 5-7 pm hors d'oevres was such a nice touch. Our room was very clean. It is very close to lots of shopping and dining, which made dinners quite easy for us. Parking spots are a bit tight, but that appeared to be the case regardless of where you stay in Carmel.
This hotel is a delightful find. Great location within walking distance of all the downtown shops and restaurants. Wonderful wine and appetizers provided in the early evening and a hot breakfast (the quiche was delicious!) provided to your door in the morning. This was our second stay there, and we would definitely stay again.
It’s a beautiful updated room. Clean and quite! So peaceful and enjoyable. The staff is fantastic and helpful finding restaurants and input on what guest are usually seeking. Will stay again! Thank you!
Carriage House Inn places you in Golden Rectangle, within a leisurely stroll of popular sights such as Carmel Beach and Carmel Mission Basilica. This 13-room, 3.5-star bed & breakfast has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 8 AM to 10 AM. For a nice break, mingle with other guests at the free daily manager's reception.
Carriage House Inn's 13 rooms provide fireplaces, iPod docks, and refrigerators. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free newspapers, and free local calls are also available.
At Carriage House Inn, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. A stay here includes free parking. Front-desk staff can help with concierge services, and provide local restaurant recommendations. This smoke-free bed & breakfast also has a water dispenser.