Carmel Beach Walk Vacation Packages

Great location and comfortable rooms. The staff were great and very friendly and helpful. definitely will stay there again next time I am in Monterrey.

A Complete Disaster from Check-In to Check-Out ​My recent stay at this property was incredibly frustrating, defined by terrible infrastructure, a complete lack of sleep, and unhelpful service. I strongly advise looking elsewhere if you value basic comfort. Here is exactly what went wrong during my stay: ​Incompetent Check-In: I was promised a seamless contactless check-in with an access code. Instead, unhelpful staff blamed my Expedia booking, demanded a physical credit card, and forced me to wait 30 minutes while their system crashed and restarted twice before finally giving me access to my room. ​Pain-Inducing Mattress: The bed was severely overused and completely broken down. Both sides of the mattress sagged so deeply that we physically sank into it, resulting in terrible back pain for both of us by the morning. ​Zero Soundproofing: The building is old and lacks any noise mitigation. The guest in the room above us walked around all night, and every heavy footstep echoed loudly into our room. Between the noise and the bed, sleep was impossible. ​Absurdly Low Shower Head: The shower head was mounted a mere five feet off the ground. It was completely useless for an adult, making it physically impossible to stand underneath it and take a proper shower. ​Unusable Parking: The parking lot layout is a serious issue. The spaces are strangely and impractically narrow—to the point where a single standard vehicle barely fits across two adjacent spots. ​Between the agonizing mattress