I got to Quality Inn with months ahead of our reservation and confirmation and yet didn’t get my room because for whatever reason, my reservation was misplaced. The front office however was super nice and tried to help as much as she can. Awful experience. She got us the next day reserved which help us a lot. The room and breakfast was great.
Good
Wonderful staff
The rooms were clean and the breakfasts were good. However, it was clear that the room needed some repair. Something had been taken off the wall in the bathroom, probably a hair dryer holder or something, and nobody bothered to fix the holes in the drywall. Also, there was drywall falling apart near the tub... I think it had been leaking or something.
Very affordable, very clean, and well located for access to the National Parks.
Nice, clean, big room with good breakfast
Cleanliness
Quality Inn & Suites Carlsbad Caverns Area places you within a 10-minute drive of Living Desert State Park and Carlsbad Museum & Art Center. This hotel has 53 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Quality Inn & Suites Carlsbad Caverns Area enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, a meeting room, and a computer station.
I got to Quality Inn with months ahead of our reservation and confirmation and yet didn’t get my room because for whatever reason, my reservation was misplaced. The front office however was super nice and tried to help as much as she can. Awful experience. She got us the next day reserved which help us a lot. The room and breakfast was great.
Good
Thank you
Wonderful staff
Thank you.
The rooms were clean and the breakfasts were good. However, it was clear that the room needed some repair. Something had been taken off the wall in the bathroom, probably a hair dryer holder or something, and nobody bothered to fix the holes in the drywall. Also, there was drywall falling apart near the tub... I think it had been leaking or something.
Thank you for your valued feedback.
Very affordable, very clean, and well located for access to the National Parks.
Thank you we appreciate you posting an online review
Nice, clean, big room with good breakfast
Thank you for posting an online review
Thank you and your on line review helps us better ourselves
Cleanliness
thank you
Dear Maria, Thank you for filling out the online survey regarding your recent stay at our hotel. I would like to apologize about your reservation. I will be looking into why this happened in hopes this never happens again.