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Recent guest reviews

Highly overpriced, I paid $120 for rundown cheap-looking room which should cost no more than $50-60. The whole motel need serious reconstruction. Wouldn't recommend it to anybody.

The rooms were very dirty and overpriced. Rooms appeared to have not been properly cleaned in a long time. I was grossed out the entire time I was there.

Floor under carpet has hole feels like rotten floor front of TV, carpets are mesirably worn, hallway is the same needs renovation STAT, prone for accidents. Breakfast offered disappointing.

It was adequate. I got a much better room in Roswell the next night for much less. Apparently the demand in Carlsbad allows them to be able to charge more for less.

Upon checking to this hotel, the lobby floor tiles were all gone and had an odd smell. When we got into our first room, it smelled strongly of mold. The toilet in the bathroom had pee and hair on the toilet. We asked to switch rooms, which they allowed and we then entered a second room. The second room also smelled very moldy and did have a somewhat cleaner toilet, no pee, just hair. The bottom of the shower had hairs all over the bottom of it. The bathrooms in the hotel were not clean whatso ever. It was very gross and for the first time ever we left the hotel in search of one that offered clean bathrooms. We didn't stay there and I wouldn't recommend that anyone who wants a clean hotel bathroom to stay there either.

For the price, you get a good quality room. It was very clean and nothing was outdated.

Poor Carlsbad just lacks any appeal for tourism anymore and that factors in to the quality and upkeep of surrounding businesses and hotels. I read that this hotel rated 2.9 which was quite a bit higher than some of the competitors however that scale is not accurate in my opinion. Hotel mainly hosts oil field workers and some assorted other clientele so the noise of slamming doors and odd hours will most certainly interrupt ones sleep. Check in lady was impersonal and discourteous. I booked 3 days and every 24 hours I had to renew my door cards. I'm assuming that is due to distrust of guests. Hotel is in immediate need of remodel. Carpet is filthy, Walls are dirty. Rooms haven't been touched in ages. Décor seems to be from the 60's. Breakfast was slightly above par but that didn't offset the run down conditions of the property. Most definitely this hotel is more in the 1.5 star rating. 2.0 on breakfast, internet connectivity, and cable TV reception

The whole building smelled like smoke even though we were in a non smoking hall. There was facial hair in the bathroom and bathtub had rust all over. Continental breakfast consisted of waffles and cereal.

we asked for nonsmoking (got a smoking room) asked for the lowest floor _(we were given the top floor) it smelled like cheap carpet cleaner had to leave the window & door open just so it could air out it was just GROSS

Hotel used mostly by oil field crews, very dirty, noisy and not maintained.

The staff was accommodating. Bed was clean and comfortable, shower hot, AC and wifi worked well. The hallway and room rugs were dirty, the bathroom tile in traffic area was FILTHY, the towels were discolored and mismatched. An attempt had been made to update the room (and to some degree was successful, the bed was clean and comfortable) and if a REAL effort was made to CLEAN the place then it would be fine. It wasn't creepy - just dirty enough to wear shoes when putting my feet off the bed on the rug. This was one of 5 hotels in a row I stayed in on my journey and the only one I have anything negative to say about. The amenities were all there and again, if they deep clean the place and touch it up (serious paint chips on doors etc) then it will be super.

This room was awful !!! Smelled like smoke walking in , and the room smelled like mildew !! It was in desperate need of updating !! It was easy to find , and was not far from the cavern !!

This hotel is a bit run down, but clean. Pool is very small but kids had a good time. This hotel is exactly what you expect for the money. Nothing fancy. Front desk clerk was pleasant and helpful.

If you go to Carlsbad Cavern National Park, this hotel might be good. However, room is no very comfortable.

If you go to Carlsbad Cavern National Park, staying here is good strategy although it's not very comfortable hotel.

The rooms looked lovely, with a beautiful photo of Carlsbad Caverns adorning the wall. However, there were a few stains on the comforter (it looked clean though), and the shower curtain had definitely not been washed (bits of hair stuck in it and it had stains). Overall, I'm glad we stayed at this hotel in Carlsbad, considering the creepy quality of a lot of other lower-star hotels in the area. It should have been better though, especially for the price.

you can tell the diffrence when family lives on property. Very clean inside and out. Older hotel rooms very nice. olny complaint is pool not working and we had a handicap room and could not do breakfast because it was on 2nd floor other wise everything was great.

It was a horrible experience. I can't believe you would want your company associated with it. I'm not sure I can trust Your company any more.

Good for an overnight stay while traveling. Facility could use some updating and minor repairs.

National Parks Hwy Carlsbad NM

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Super 8 by Wyndham Carlsbad places you within a 10-minute drive of Carlsbad Museum & Art Center and Lake Carlsbad Recreation Area. This 56-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Super 8 by Wyndham Carlsbad's 56 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Free local calls, hair dryers, and ironing boards are other standard amenities.


Property features

Super 8 by Wyndham Carlsbad features free WiFi in public areas, a business center, and a seasonal outdoor pool. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and a terrace.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Super 8 by Wyndham Carlsbad

Everyone (8) Couples (14) Business (3) Family (24) Other (5) Friends (2)
4
Everyone

By on Jan 16, 2020

Review comment responded on Jan 16, 2020

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

2
Everyone

Highly overpriced, I paid $120 for rundown cheap-looking room which should cost no more than $50-60. The whole motel need serious reconstruction. Wouldn't recommend it to anybody.

By , from Albuquerque on Oct 1, 2018

Review comment responded on Oct 1, 2018

Thank you for taking the time to share your comments regarding our room. Your voice is very valuable to us and we hope you will return on your next travels.

1
Everyone

The rooms were very dirty and overpriced. Rooms appeared to have not been properly cleaned in a long time. I was grossed out the entire time I was there.

By on Jun 20, 2018

Review comment responded on Jun 23, 2018

Dear guest, We apologize for not living up to your expectation in terms of the cleanliness and quality of accommodation. We will have our key people review your comments and work on the rectification. Thank you for your review and we will do our best to make your next stay with us will be a better and worthwhile experience.

2
Everyone

Floor under carpet has hole feels like rotten floor front of TV, carpets are mesirably worn, hallway is the same needs renovation STAT, prone for accidents. Breakfast offered disappointing.

By , from texas on Mar 17, 2018

Review comment responded on Mar 20, 2018

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast and tv. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

3
Everyone

It was adequate. I got a much better room in Roswell the next night for much less. Apparently the demand in Carlsbad allows them to be able to charge more for less.

By on Dec 5, 2017

Review comment responded on Dec 8, 2017

On behalf of our entire staff, we thank you for your business and for your comments regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

1

dirty toilets and showers

Everyone

Upon checking to this hotel, the lobby floor tiles were all gone and had an odd smell. When we got into our first room, it smelled strongly of mold. The toilet in the bathroom had pee and hair on the toilet. We asked to switch rooms, which they allowed and we then entered a second room. The second room also smelled very moldy and did have a somewhat cleaner toilet, no pee, just hair. The bottom of the shower had hairs all over the bottom of it. The bathrooms in the hotel were not clean whatso ever. It was very gross and for the first time ever we left the hotel in search of one that offered clean bathrooms. We didn't stay there and I wouldn't recommend that anyone who wants a clean hotel bathroom to stay there either.

By , from r on Jul 2, 2017

Review comment responded on Jul 12, 2017

Thank you for your comments. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. Our maintenance staff will be informed of this lapse of service during your visit and we hope that you will give us another chance to provide you with a better experience.

5

easy to find

Everyone

For the price, you get a good quality room. It was very clean and nothing was outdated.

By on Feb 27, 2017

Review comment responded on Mar 7, 2017

It is great to hear that you were pleased with the services and accommodation you received. Thank you for taking the time to let us know that we meet your expectation. We look forward to your next visit Kind regards.

2

business trip

Everyone

Poor Carlsbad just lacks any appeal for tourism anymore and that factors in to the quality and upkeep of surrounding businesses and hotels. I read that this hotel rated 2.9 which was quite a bit higher than some of the competitors however that scale is not accurate in my opinion. Hotel mainly hosts oil field workers and some assorted other clientele so the noise of slamming doors and odd hours will most certainly interrupt ones sleep. Check in lady was impersonal and discourteous. I booked 3 days and every 24 hours I had to renew my door cards. I'm assuming that is due to distrust of guests. Hotel is in immediate need of remodel. Carpet is filthy, Walls are dirty. Rooms haven't been touched in ages. Décor seems to be from the 60's. Breakfast was slightly above par but that didn't offset the run down conditions of the property. Most definitely this hotel is more in the 1.5 star rating. 2.0 on breakfast, internet connectivity, and cable TV reception

By , from Plano, Texas on Sep 30, 2016

Review comment responded on Oct 3, 2016

Dear Paul, Thank you for staying here at our hotel and for giving us your thoughts. We appreciate your time in providing us your assessment as we use our guests reviews to help us identify aspects we need to improve so we can serve our guests better. We will do our best to make your next visit a better experience. We hope to see you again soon.

2

dirty and smelly

Family

The whole building smelled like smoke even though we were in a non smoking hall. There was facial hair in the bathroom and bathtub had rust all over. Continental breakfast consisted of waffles and cereal.

By on Dec 8, 2015

1

vacation to see carlsbad caverns

Couples

we asked for nonsmoking (got a smoking room) asked for the lowest floor _(we were given the top floor) it smelled like cheap carpet cleaner had to leave the window & door open just so it could air out it was just GROSS

By on Dec 1, 2015

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