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Recent guest reviews

Everything was just perfect. The staff at the front desk were exceptional (so sorry I didn't get their names). The rooms and property were so very nice and clean...this is a new facility and I hope that it remains just as perfect. Thank you.

Lovely place and staff. Not jazzed about the price, but a clean room in cbad is apparently at a premium. Never had a nicer greeting. If you can afford it, this is the place!

This hotel was great!! The rooms were clean and had all of the necessary amenities. The fitness room was really nice and so was the pool. Didn’t get to eat at the restaurant, but breakfast was great!! I would definitely stay here again.

Very clean, friendly staff.

Check in was super weird. The young person (a woman) was louging on the couch and was super awkward and unaware that we had requested a top floor room. She was unclear in her greetings and I think just needed some more training. Overall, she was nice.

New, friendly staff, clean, modern amenities and super quiet

Very Nice hotel. Friendly hard working staff.

I've stayed here once before, and my room was bigger with a kitchenette. This room was half the size without kitchenette. I thought all the rooms were the same. A kitchenette is my preference. I also noticed that my online request for a top floor room was not received or honored. Upon insistence, I happened to get the last top-floor room, which had no kitchenette.

Staffs are great Room is spacious , lean, comfortable bed. I like the way the serve breakfast Maybe a little more food for breakfast it will be perfect

Our whole family appreciated this hotel--it was the favorite one on our road trip. We stayed two nights, and liked the facilities, especially the kitchenette in our room, which was very useful, and saved us some money on meals! The beds were comfy, the room was clean, and the place was quiet.

I liked the hot breakfast offered during the pandemic (sausage/egg croissant), the design of the hotel room (including kitchenette), the pivotal TV and glass-enclosed shower, and the quietness of the room. The only thing I didn't like was having to go to the 3rd floor for ice.

NATIONAL PARKS HWY Carlsbad NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located 3.1 mi (5 km) from Living Desert State Park, Hyatt House Carlsbad is within a 10-minute drive of Carlsbad Museum & Art Center. This 3.5-star hotel has 104 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free daily manager's reception.


Rooms

Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Bathrooms offer hydromassage showers and designer toiletries. Other standard amenities include kitchens and phones. Housekeeping is available once per stay.


Property features

At Hyatt House Carlsbad, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a computer station, and express check-out.

Room options

Suite, 1 Bedroom

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt House Carlsbad

Everyone (5) Couples (5) Family (1)
3
Everyone

By on Oct 22, 2023

Review comment responded on Nov 13, 2023

Hi Erik,Thank you for the post stay review.

5
Partner Couples

Everything was just perfect. The staff at the front desk were exceptional (so sorry I didn't get their names). The rooms and property were so very nice and clean...this is a new facility and I hope that it remains just as perfect. Thank you.

By on Jun 5, 2023

Review comment responded on Jun 15, 2023

Hi Virginia,Thank you for the positive review, we are glad your stay was enjoyable.

5
Business Business

Lovely place and staff. Not jazzed about the price, but a clean room in cbad is apparently at a premium. Never had a nicer greeting. If you can afford it, this is the place!

By on Jan 4, 2023

Review comment responded on Jan 8, 2023

Hi Trevor,Thank you for the positive feedback, we are glad your stay was enjoyable.Thank you!

5
Friends

This hotel was great!! The rooms were clean and had all of the necessary amenities. The fitness room was really nice and so was the pool. Didn’t get to eat at the restaurant, but breakfast was great!! I would definitely stay here again.

By on Jul 15, 2022

Review comment responded on Jul 17, 2022

Hi Rebecca, Thank you for the post stay review, we are glad your stay was great!

4
Everyone

By on Jun 13, 2022

Review comment responded on Oct 18, 2022

Thank you for the post stay review.

5
Partner Couples

Very clean, friendly staff.

By on May 19, 2022

Review comment responded on Jun 17, 2022

Thank you for the post stay review.

3
Family with small children

Check in was super weird. The young person (a woman) was louging on the couch and was super awkward and unaware that we had requested a top floor room. She was unclear in her greetings and I think just needed some more training. Overall, she was nice.

By on Feb 21, 2022

Review comment responded on Feb 22, 2022

Hi Michael, Thank you for completing the post stay review. I apologized for the inconvenience during the check in process. We will address your feedback with our team. Safe Travels!

5
Everyone

By on Nov 25, 2021

4
Everyone

By on Nov 6, 2021

5
Partner Couples

New, friendly staff, clean, modern amenities and super quiet

By on Oct 27, 2021

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