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Recent guest reviews

They overbooked and sent me to a nasty hotel accross the streat. Said they tried to call but i didnt get a call or a missed call.

The room we 1st went to i had to clean the floor bathrooms and xhange sheets

It was unclean, Smokey and had a hole in the ceiling above the shower head

facility really showing its age but the price was good compared to other facilities in the area which were more than double the price; complimentary breakfast very basic with very little selection; room was clean with up-to date TV, furniture in fairly good condition; no noise room to room which can be a problem in these older facilities

Pool was filthy. Toliet nit ecen attached to floor. Freezer so frozen up eith ice door fell off

They're awful Staff was very rude They sold our rooms that we pre paid for 3 days in a row

It was gross. Blood on the walls, blood on the pillows, walls are patched up everywhere. Stinks like smoke.

They overbook rooms even if you make reservation. Force you to stay elsewhere and then double charge you on your credit card and show no remorse.

The room was clean and comfortable, the breakfast was passable. The condition of the restrooms by the bar area was absolutely disgusting, bringing our final feelings about this motel down overall.

anyone who has stayed in Carls. Cav - we just expect the corners to never be cleaned... beggars cant be choosy tho i guess biggest disappointment was the breakfast.... beds were comfy this is a place like all the others i have stayed at in CC= a bed and a shower close to the cave, plain and simple ps girl at front desk- a GEMMMMMMMMMMMMMMMMM

We travelled to Carlsbad to see the caverns. We stayed over for the night. The room was adequate for the price. Clean with everything we needed. Refrigerator and microwave. No complaints happy customers.

upon arrival wanted to eat at the hotel restaurant, but they were not open during posted hours. staff seemed uninterested as we checked in, housekeeping trying to look in window at 8 am very rude when I asked what they were doing. Breakfast area on of the worst I have seen in 40 years of traveling our country, and will not recommend the chain of motels to anyone. should not be on your web site

The hotel rooms are horrible, broken drawers, stains on the chairs and carpet, sheet rock and paint completely missing in the bathroom next to the shower, light fixture in shower area yellow water and rust stained. I was so unsure of the cleanliness i purchased a disinfectant to spray on the bed and throughout the room. Also the rooms are being price gouged at $150.00 a night should be more like $30.00 max. I can stay in a Las Vegas hotel on the strip for $150.00 a night on weekends.

The outside of the property looks very inviting but the rooms leave a lot to be desired. They are poorly lit, poorly furnished with tired furniture, and the bed sheets were thin as cheese clothe. The so called breakfast bar was left unattended and depleted. Requests for replenishing the food were met with a "deer caught in the lights of a car" stare. Over priced and forgettable.

When we first arrived to this hotel and checked in we were already skeptical because it looked really rundown and trashy. It also looked like people were living at the hotel permanently (mattresses outside the rooms and BBQ grills). We got our keys and went into our room and quickly locked the door because we didn't feel very safe with all of the obviously drunk people we had seen on the way up the our room. Come to find out very quickly that the air conditioner was broken. We called the front desk who apparently knew about this problem and says to someone else "no one has fixed the AC yet?". They offer to swap us rooms. When we were waiting outside our next room for the employee to bring us our new keys we had noticed about 5 flies on the inside on the curtain (that was before we even entered the room). That is when we decided we just wanted a refund and would find another place to stay. For the $30 more we found a really nice Best Western with clean rooms, wonderful staff, a working AC, and a great continental breakfast. For the price of the first hotel it was definitely not worth it. Disgusting.

I am currently traveling across the country, and have spent a good amount of time in hotel rooms. This rooms was both the most expensive and least comfortable. The thin walls let you hear everything going on outside and some things going on in the rooms next to you. I would pay a little more to stay at the better hotels.

This was my first road trip, paid for out of my own pocket (savings from a summer job) and it was nice to take my boyfriend somewhere that wasn't sleazy and gross. The room was clean, the staff was friendly and helpful, and we got privacy when we really needed it (a little 'do not disturb' sign was right on the table). It wasn't very pretty (at its best there was some grass and trees near the pool), but you weren't afraid to take a midnight stroll because of a sketchy neighborhood. It's about 30-40 minutes away from Carlsbad too, which was great coming and going. My only negative note is that we had no warning the pool would be closed. Call ahead and ask if you're banking on it.

we had a fabulous time. the hotel was nice and clean.would use again

The hotel is nothing to look at on the outside, but the room that we had was recently redone--new king bed, new bath tile and fixtures, and it was clean. There was new paint on the wall and a flat screen TV with cable. It was perfectly located just outside Carlsbad, on the way to the caverns. We'd stay there again.

National Parks Hwy Carlsbad NM

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located 3.1 mi (5 km) from Carlsbad Museum & Art Center, Econo Lodge is within a 10-minute drive of Lake Carlsbad Recreation Area. This 112-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 5:30 AM to 9 AM. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

All of Econo Lodge's 112 rooms are individually furnished and have an array of amenities, including balconies, microwaves, and refrigerators. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms offer deep soaking tubs and hair dryers. Other amenities include coffee makers, free long-distance calls, and free local calls.


Property features

Econo Lodge features an outdoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a TV in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Econo Lodge

Everyone (9) Business (3) Couples (7) Family (9) Friends (3) Other (3)
2
Business Business

They overbooked and sent me to a nasty hotel accross the streat. Said they tried to call but i didnt get a call or a missed call.

By on Feb 19, 2020

Review comment responded on Feb 20, 2020

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

3
Family with small children Family

The room we 1st went to i had to clean the floor bathrooms and xhange sheets

By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you for your valuable opinion regarding our room as well as our sheets. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

1
Friends

It was unclean, Smokey and had a hole in the ceiling above the shower head

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

Know that your voice is of tremendous importance to us and we value your comments about our shower and shower head. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

3

By on Apr 3, 2019

Review comment responded on Apr 4, 2019

We can't thank you enough for sharing your rating. It would delight us to host you again!

3
Everyone

facility really showing its age but the price was good compared to other facilities in the area which were more than double the price; complimentary breakfast very basic with very little selection; room was clean with up-to date TV, furniture in fairly good condition; no noise room to room which can be a problem in these older facilities

By on Sep 22, 2018

Review comment responded on Sep 23, 2018

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our furniture and area. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

1
Everyone

Pool was filthy. Toliet nit ecen attached to floor. Freezer so frozen up eith ice door fell off

By on Sep 9, 2018

Review comment responded on Sep 10, 2018

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

1

sold a room we payed for 3 days in a row

Everyone

They're awful Staff was very rude They sold our rooms that we pre paid for 3 days in a row

By , from houston on Mar 13, 2018

Review comment responded on Mar 15, 2018

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

1

terrible hotel

Everyone

It was gross. Blood on the walls, blood on the pillows, walls are patched up everywhere. Stinks like smoke.

By , from Carlsbad, nm. on Mar 11, 2018

Review comment responded on Mar 14, 2018

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

1
Everyone

They overbook rooms even if you make reservation. Force you to stay elsewhere and then double charge you on your credit card and show no remorse.

By on Sep 17, 2017

Review comment responded on Sep 21, 2017

It is good to hear from you, though I'm sorry to learn that you were disappointed with your stay with us here at Econolodge Carlsbad. Your feedback is reported to our management, this is addressed accordingly. I apologize for the discomfort.

3

okay for comfort

Everyone

The room was clean and comfortable, the breakfast was passable. The condition of the restrooms by the bar area was absolutely disgusting, bringing our final feelings about this motel down overall.

By , from Utah on Nov 12, 2016

Review comment responded on Dec 19, 2016

We are so glad that you enjoyed your stay. Thank you for the feedback regarding the restrooms near the bar area. We take your comments very seriously and we hope to provide you with a more exceptional stay during your next visit to the area!

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