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Park Inn by Radisson Cardiff City Centre

3.0 out of 5.0

Recent guest reviews

The location of this hotel is what will make people come back. Parking is horrible since the garage under the hotel is so small and the rooms are very warm and not super clean. The breakfast is average but the service is pretty good. It is an ok place to stay at since you are just on the doorstep to the city.

We visited the hotel with a coach party and were pleased to see in had such easy access to trains buses shops and Cardiff Bay it is a lovely hotel but was spoilt by the fact that the curtains were hanging off the rails in our room and we had a light which flickered all the time but even after reporting it twice it was not dealt with a pity because the staff were all lovely and the hotel was very nice somewhere we would visit again if in the area.

I stayed at the Park Inn for two nights on business in December 2016. It’s in a good location, walkable from the train station, and is right next to the Motorpoint Arena and the cinema. Within easy walking distance is the rest of the city centre – restaurants, bars, the Principality stadium, the castle, etc. While basic (no pool, unfortunately!), the hotel itself has everything you need. The room was spacious, comfortable and clean, with tea and coffee making facilities, a television, and good Wi-Fi. The breakfast had both hot and cold buffet options available.

We arrived on the Friday and had a group of 27 people, the reception staff were excellent at getting everyone checked into the hotel and helped with any queries. The hotel is very well situated in the city centre, will take approx 10 mins to the Principality Stadium and the same to Cardiff Castle. The hotel has a nice bar and lounge area, the rooms were clean and tidy (although the plug situation in the rooms is a bit of a nightmare with only 2 sockets and due to the fact they are situated on the desk there is not enough wire room to plug in most appliances, I had to unplug the TV to straighten my hair). The breakfast here is self service and was very good with nice sausages (not your usual skinny cheap things!) and the mushrooms were fresh not tinned - again something you don't usually find in other hotels. There are plenty of places to eat in and around the hotel, however our group did have dinner here for two nights and on both nights was very good, fresh and the service with excellent with the staff managing to serve the group almost altogether and cleaned our plates away swiftly and making sure each customer was happy with their meal, so very impressed with them. On our check out day on the Sunday our group was still staying in Cardiff until 2pm so even though check out was at 12 they held onto all our luggage and didn't mind some of the group lurking about until the coach arrived. All staff we dealt with were very helpful and nothing was ever too much trouble.

Visited the Park Inn for a weekend with a coach party of between thirty five and fourty people. The hotel reception is light airy and clean. Booking in was very fast and efficient. We took the lift to the fourth floor and found our room. All the corridors were clean and bright. The room was well presented the bed comfortable just a bit harder than we are used to. Dinner that evening was three courses and very nice, the service was good everyone friendly and helpful. Breakfast was a self service affair with a very good choice of food. The only down side was the night time noise as the hotel is very central.

Stayed here for three nights and was surprised how it's changed from it's Jury's days. Started off in a room on the second floor which was alright but definitely a little jaded. However this room was near the door leading to the lifts and the soft close device was definitely not working, leading to the door slamming closed every couple of minutes from 06:00 onwards! Not conducive to sleeping! The gentlemen I spoke to about this was very sympathetic and moved me to an end of corridor room on the 3rd floor and this was far superior; being newly decorated and much quieter. In this respect the hotel deserves a higher rating but the hot breakfast was not the best I've seen being left under the heat lights for seemingly too long. However, the cold buffet & fruits were both excellent.

The hotel was clean with very friendly staff. I really liked the breakfast and also very helpful staff. I arrived there quite late but staff was helping me to park my car in the right place. I believe that the location is great for whoever is willing to visit city centre.

After a long trip showing an Aussie friend around the UK it was a lovely surprise to walk in the reception and be surprised that inside the building definitely outshines its street view. The beds were well made and comfortable, bathroom was spotless and the toiletries are a nice touch being dove products. I was lucky enough to not find the hotel car park by reading all the reviews, I would highly recommend parking opposite in the shopping centre car park its spacious and you have space to move around if you're not confident parking in small spots. (I hadn't driven in a year so I wouldn't be confident parking in the hotel car park) It's definitely a place I would come back to! Only negative was the air con in room 102 was extremely loud but I sleep through anything really so it didn't bother me but it would annoy a light sleeper. POSITIVE: staff were extremely friendly, walking distance to heart of city and stadium for rugby games also rooms were clean (basic) and pleasant to stay in.

We've been to this hotel numerous times but doing a review on my recent stay! Me & my partner stayed here for 3 nights and we have no complaints! We managed to get a parking space underneath the hotel in the car park as well! We ordered room service one night & received it within 20 mins and the food was lovely! All members of staff are so lovely and welcoming! The hotel location is right in the middle of everything in Cardiff, shopping restaurants etc There is a Tesco express a min walk away too! We put a do not disturb sign up for the whole time of our stay & every morning a bag would be put on our door with fresh towels, toilet roll etc! A safe in each room & there was a mini fridge in our room which came in handy! All rooms are lovely and clean & the beds are comfy! Thank you for another amazing stay we will be returning! Only down side is that I think the club Carlson membership is pointless if you don't receive what you're supposed to, as I handed my card TWICE to the member of staff yet it hasn't registered to my account! £200+ spent and haven't received any points for it, disappointing!

Stayed here for one night whilst in Cardiff for business. My room was comfortable but basic. There was a massive queen size bed and large bathroom. Hairdryer didn't work which I mentioned when checking out. I was told there is a safety catch on all the hairdryers and despite getting lots of phone calls about the hairdryer not working, they don't want to leave instructions. I would suggest it obvious you do need to leave instructions if no one can work it out! Breakfast was disappointingly basic; * Poached and fried eggs on request. * Hot food - Bacon, sausage, beans, hash browns, tomatoes, scrambled egg etc (no mushrooms). * Limited cereal (no porridge). Raisins, seeds and dried banana. * Bread - White, brown, farmhouse, croissants and pain aux chocolate. Gluten free bread on request which was frozen and had to be defrosted. Jams and butter. * Fruit - Apples & oranges. * Meat slices and cheese. * Tea, coffee and juices. I expected much more for the price they charge. Skip breakfast here and get a decent one elsewhere. Hotel is in a fantastic location and on the doorstep of all the shops and restaurants. 5 min walk to Cardiff Central Station.

Mary Ann Street Cardiff Wales

Park Inn by Radisson Cardiff City Centre places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Principality Stadium and Cardiff Castle. This 146 -room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Cardiff University and National Museum Wales are also near this Cardiff hotel.


This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a English breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Park Inn by Radisson Cardiff City Centre's 146 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

At Park Inn by Radisson Cardiff City Centre, guests have access to free WiFi in public areas, express check-out, and free newspapers. Self parking is offered for GBP 14.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities, wedding services, and a TV in a common area.

Room options

Family Room

Queen 1 | Sleeps 3

Superior Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 1335 reviews