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Park Inn by Radisson Cardiff City Centre

3.0 out of 5.0

Recent guest reviews

Second stay at this Hotel & again found it good position for the City centre . Had booked for 2 nights , however at check in they could only find we were booked for 1 night . Manager called & sorted in mins . Had the Thurs/Fri over Easter with Breakfast & found it very good value taking into account the position of the Hotel. Would agree the breakfast room is a bit cold. All in all good value /good position

The hotel overall was nice. Very tidy and crisp lobby with friendly staff. The room was basically what you would expect. We requested a double and found the room to house a twin. A call to reception and 5 minutes later we now had a double in our room- quick response! We stayed in room 211. The room had one or two very minor points such went against it such as the reading light bulb was out and the light in the bathroom above the bath was a bit messy in terms of the hole it was placed into. The bed was fairly pleasant and location is perfect. We stayed here for the location as there was a show on in the Motorpoint and I didn't fancy driving home that night. You could heard a few police cars throughout the night but such is to be expected when you decide to stay in the city. Food in the morning was nicely laid out with a very nice member of staff who greeted us. Rick was very funny and made us smile throughout the whole time we had our breaks fast. Great member of staff!! I would stay here again just wish it was a little bit cheaper to lessen the blow.

To be honest, I'd give this hotel 3 and a half out of 5 but tripadvisor won't allow me to do that. I feel 4 is a little much but 3 is a little low. To be honest, it was only little things that let it down. The first thing being the fact that some of my details were incorrect upon arrival at check in - my phone number and room price was incorrect. The second was that I requested non feather bedding when booking. I said I was asthmatic and allergic to feathers. The first thing I did upon arrival was check the bedding, and what did I find? Feather pillows!! I phoned reception straight away and they did send someone up immediately to change the pillows, but I really shouldn't have been given feather pillows in the first place. The third thing was the air conditioning, which appeared not to be working, and the room was extremely hot. The air con was showing a triangle symbol with an exclamation mark inside it. I tried to turn it on by pressing the buttons, but nothing was happening. I looked around the room for instructions, but there weren't any, which is very unusual - other hotels I've stayed at have provided instructions for the air con. I phoned reception again, and fair play, the maintenance man came up quickly. It turned out that the air con was working after all - we had to press and hold the buttons. It still doesn't explain the error symbol, but hey ho, at least it worked. Instructions should have been provided though. Fourth problem was the shower and hair gel - there was none left in the holder in the bath/shower. Bit late to phone downstairs when I'd already got into the shower! Lucky I'd bought my own just incase. And the last problem was the tv. It worked fine when we arrived, but the next morning, every single channel was scrambled! As we were leaving that morning though, we didn't feel there was any point calling reception. Otherwise though, we had a good stay and I'd stay here again. I had a comfortable night's sleep. There were no noise issues whatsoever. We were in room 98, which was actually in the middle of the hotel. When you look out of the bedroom window, rather than get a view of outside, you realise that you're directly above reception and are looking out at the reception and bar area! There was a net curtain over the window so that nobody could see in to your room (hopefully!), and there was also a good pair of curtains which blocked out the light at night. The room wasn't huge, but big enough for my friend and I. It was a twin room. Tea and coffee making facilities were available, but no biscuits. 6 coathangers were provided, as well as an ironing board and iron, and a hairdryer. Free wifi was available, which worked well. A flat screen digital television was available, which, as I mentioned previously, worked upon arrival, but was scrambled the following morning. The bar area was comfortable, but the choice of drinks could have been better. They did not serve cocktails or dessert wine. Bought a bottle of rose, which was ok, but twice the price you'd pay for the same bottle at a supermarket. I was pleased we could take it up to our room though, and they even gave us an ice bucket for it. Next time though, I'll bring my own wine. I would have done last time had I known they didn't have cocktails. The hotel is in a convenient location - right opposite the CIA, a short walk from the train station, and a short walk from the restaurants, clubs and shops. Breakfast was tasty. The sausage in particular was delicious, however the poached egg was overcooked - it wasn't runny in the middle like it should be. There was a cooked breakfast and a choice of continental too - pastries, fruit, ham, cheese etc. A good choice of hot drinks was available, as well as some juices. Scrambled eggs were the only eggs available immediately, but you could request poached, fried or boiled. I requested poached eggs, and they cam very quickly. The price was very good for Cardiff, especially on Easter weekend. I would stay here again, especially given the fact that I had a comfortable, peaceful sleep and it was in a very good location.

Great location in the centre of Cardiff close to everything. There is parking below the hotel, but this is expensive at £14 overnite. However the hotel including B and B was good value at below £60. Restaurant is a little basic and tables a little small. The breakfast was basic but fine. If I wanted a cheap hotel in the city centre then I would stay here.

We stayed at the Park Inn for 4 nights over Easter weekend. Good points were the location, comfortable bed, clean room and plenty of choices at breakfast. Bad points were: Our heating was stuck on 29 degrees and we couldn't turn it off. We asked on three consecutive days for it to be fixed, eventually maintenance came on 3rd day and managed to turn it down by poking with his fingernail. I think he's done it before! Conversely the atrium and breakfast area is cold, people were putting coats on to eat as air con is fierce. The room is more suited to an evening restaurant as natural light is blocked out. Our room was very dark, mainly because of grey paint but also dressing table light not working. The parking is £14 per night in the hotel's own basement but it really isn't suitable for other than small cars as there are pillars everywhere. Reception seemed regularly understaffed for such a busy weekend. I wouldn't stay here again. There are plenty of other hotels in Cardiff. This one needs to up its game.

I went to this hotel with my girlfriend this Easter to visit Cardiff and we were really impressed with the venue, specially with one of the recepcionists, NESTOR VANGELI. We want to tell him from here thanks for all the help he gave us because he was really friendly and helpful. In my first day in Cardiff I had a knee sprained and he took care of us all the time, trying to make us really comfortable in the hotel, and he did. People like him make the difference in the hospitality and for sure we will come back. Ruben Diaz Vanesa Romero.

We stayed in the park inn by radisson when we visited Cardiff to go to the theatre we have stayed in Cardiff quite a few times and it has got more expensive in the last 12 months or so this hotel was £100 for the night. This hotel is in a great location just a few mins walk from the centre It is a modern hotel with all the usual amenities room was great and the bed was comfortable

Stayed here for business for one night. It's got an excellent location close to shops, restaurants and centre. Impressive lobby but rooms needs to be refurbished. No aircon and decor tired. However clean and functional.

Sat Nav took us straight to underground car park, great check-in, very handy to all shops & restaurants city centre. We were upgraded without asking for both rooms we reserved - thank you so much! Really enjoyed the stay, rooms not too hot, which is a refreshing change in a hotel nowadays. Very friendly staff, nice designer lobby & bar, will certainly return.

This hotel is situated in a great position with easy access to all attractions especially the motorpoint arena! The bar area is a great place to chill out after a long day of exploring. The price was also very reasonable for a city centre

Mary Ann Street Cardiff Wales

Park Inn by Radisson Cardiff City Centre places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Principality Stadium and Cardiff Castle. This 146 -room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Cardiff University and National Museum Wales are also near this Cardiff hotel.


This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a English breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Park Inn by Radisson Cardiff City Centre's 146 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

At Park Inn by Radisson Cardiff City Centre, guests have access to free WiFi in public areas, express check-out, and free newspapers. Self parking is offered for GBP 14.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities, wedding services, and a TV in a common area.

Room options

Family Room

Queen 1 | Sleeps 3

Superior Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 1370 reviews