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Novotel Bern Expo

4.0 out of 5.0

Recent guest reviews

On arrival we were assured by the lady at reception that we could have dinner at the hotel restaurant. However, when we returned from our trip in the evening, the receptionist (male this time) informed us, that the restaurant was closed (at 7pm)! Not only was it inconvenient to walk to some other restaurant, with a small child, in the boiling heat; it was also annoying that the staff made false promises. I reckon room service wasn't available either, although we didn't ask. This isn't what we've expected, we could've booked ibis instead, as there's no restaurant either, at a better price. Poor service for a 4 star.

Our experience was very positive. The check in was quick, and we were very happy with the room. There was a good selection for breakfast and the tram stop to downtown was just across the street. However, for the price we paid, it would have been more value-for-money if they offered free parking.

Novotel is a good maybe only minus rooms need a renovation or at least the carpet in the corridors. Otherwise very good location about 7 tram stops to the center. Public transportation ticket provided by the hotel. Very good breakfast friendly Spanish waiter thanks for being so kind.

The hotel staff was very friendly. Very good breakfast. Easily accessible from Bern main train station. A good hotel for family travel but slightly higher price compared to other hotels. I will recommend the hotel to other travellers.

If you are there for business, or expo, it will be a good choice because it is located just in front of expo ground. But if you are looking for town central located hotel then this is not your choice! It's almost at the other corner of Bern! It is well connected with local transportation! There is direct 9 no. tram to hotel from Bern railway station! Breakfast was okey! Nothing much for vegetarians! WC and bathroom were separated! Which was a good thing, as in morning it was convenient and fast to get ready!! You have a convenient and easy check in and check outs!! And you might get lucky by having a free upgrades :)!!

The room was small and the bathroom was tight. Having the rail right outside the door and the free rail pass from the hotel made access to the city very easy. I needed parking and this hotel was able to provide that. It wasn't cheap. I would have preferred a hotel with a little more space for the price I paid, but I can't say that option is available.

This magnificent hotel provided us with an excellent breakfast, friendly service and a good night's sleep. It was also very close to the capital city, Bern. We stayed here for two nights - but not consecutively - and each time was a treat. Thank you novotel

The Novotel may not be the first choice for those wanting city centre locations, however this is in a good location. The tram (takes about 14 minutes) from the city centre takes you to the door and past a number of attractions en-route. The location is quite quiet and although geared towards the nearby exhibition centre is fine for short visits by travellers. Price competitive with other city centre hotels.

We arrived at the Bern train station at almost 10pm and our taxi didn't get us to the hotel until almost 11pm. We were exhausting from a day's train travel, but thankfully our stay was the Novotel Bern Expo was refreshing. The room service chef prepared us a beautiful midnight meal of cold cuts, fruits and vegetables. The roast beef was a special treat. The next morning we had only a little time to explore Bern before catching our next train. Checkout was easy and painless.

The hotel is conveniently located. It is very close to the motorway, next to the fairground and there is a tram stop right outside that takes you to the city center and the train station. The rooms are not large but modern and clean. Breakfast is excellent. The food in the restaurant was also quite good. Staff war extremely friendly and helpful. Checking in was also pleasant.

Am Guisanplatz 2 Bern BE

Hotel highlights

  • Walking distance to Stade de Suisse Wankdorf
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Stade de Suisse Wankdorf is a short stroll from Novotel Bern Expo, and other popular attractions like Paul Klee Museum are within a mile (2 km). This 112-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a fitness center. Also close to this Bern hotel are Bundeshaus and Berner Munster.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 112 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are also standard.


Property features

Renovated in 2015, Novotel Bern Expo offers a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is available for CHF 20 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a computer station, and express check-in.

Room options

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 808 reviews