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Novotel Bern Expo

4.0 out of 5.0

Recent guest reviews

This magnificent hotel provided us with an excellent breakfast, friendly service and a good night's sleep. It was also very close to the capital city, Bern. We stayed here for two nights - but not consecutively - and each time was a treat. Thank you novotel

The Novotel may not be the first choice for those wanting city centre locations, however this is in a good location. The tram (takes about 14 minutes) from the city centre takes you to the door and past a number of attractions en-route. The location is quite quiet and although geared towards the nearby exhibition centre is fine for short visits by travellers. Price competitive with other city centre hotels.

We arrived at the Bern train station at almost 10pm and our taxi didn't get us to the hotel until almost 11pm. We were exhausting from a day's train travel, but thankfully our stay was the Novotel Bern Expo was refreshing. The room service chef prepared us a beautiful midnight meal of cold cuts, fruits and vegetables. The roast beef was a special treat. The next morning we had only a little time to explore Bern before catching our next train. Checkout was easy and painless.

The hotel is conveniently located. It is very close to the motorway, next to the fairground and there is a tram stop right outside that takes you to the city center and the train station. The rooms are not large but modern and clean. Breakfast is excellent. The food in the restaurant was also quite good. Staff war extremely friendly and helpful. Checking in was also pleasant.

We stayed here with my two daughters and we thought it was fabulous. Large room with exceptionally comfortable beds. The front desk staff was awesome. They recommended an excellent fondue restaurant. They called and made a reservation for us. They also gave us free passes to use public transportation. The tram station was across the street from the hotel. It was an easy 5 minute ride to historic Bern. Beautiful city and beautiful hotel.

I stayed at the Novotel for a special birthday weekend with my husband and 2 babies.I had a double pram for the babies. Please note a standard pram does not fit through the door of the Novotel Bern family room, which was booked via a booking engine, due to the configuration of their furniture. A triple room which costs extra is the only room which accomodates access with a buggy. There was a discrepancy with the room rate which was booked with booking.com. Neither Novotel or Booking.com would liase with each other to resolved this-very poor customer service! The bedrooms and bathrooms are dated and need refurbishing.They do noy have cups and teaspoons in the room,only paper cups and wooden stirers. Whilst the location of the hotel is good-there is constant noise from the trams.

my family stayed here only for 1 night. For the price, this place offers great value. The room is a bit small but enough to accommodate my family of 4: 2 adults, one 4 yr old and one 1 yr old. The sofa bed turns into a queen sized bed where my 2 kids slept in comfortably. Staff is friendly and the lobby is clean and modern. overall, we had a pleasant stay!

To good thing about this hotel is, the folks working at the reception desk are very friendly. On the other side, the rooms are pretty high priced compared to other hotels with the same room standard. I don't have the feeling that I am in plus 200 sFr per night room, maximum 150 sFr. The rooms are small, the bathroom is "ibis" style (means old and used) and the TV flatscreen is most likely more than 10 years old. Rooms are clean.

The hotel has an excellent balance price-service. Although is not at the city centre, this detail is completely irrelevant. The hotel gives you free tram tickets to the the centre, which is just 10 min in tram. We didn't use those tickets, because with the Swiss Pass covered al transportation. Breakfast is delicious and varied! Great deal

On arrival the check-in went smoothly even offering us universal plugs to be able to charge our devices - without us asking. We booked the superior room and found them to be very average, nothing special. The wifi was brilliant and so was the breakfast - with a wide variety to choose from. The staff were super friendly and ready to assist. Location was great - easy access to restaurants by taking the local bus. Hotel offered us free bus tickets and the bus stop was only a few meters from the Hotel. Hotel also offers underground parking which is a huge benefit when you have luggage. I'd defiantly go back!

Am Guisanplatz 2 Bern BE

Stade de Suisse Wankdorf is a short stroll from Novotel Bern Expo, and other popular attractions like Paul Klee Museum are within a mile (2 km). This 112-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a fitness center. Also close to this Bern hotel are Bundeshaus and Berner Munster.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


All 112 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are also standard.

Rooms


Renovated in 2015, Novotel Bern Expo offers a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is available for CHF 20 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a computer station, and express check-in.

Property features

Room options

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 792 reviews