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Recent guest reviews

woker is very friendly and nice and the environment is pretty but i dont like the air condition's control its not simple😁 and i wish there maybe has more little shop,cause customer might want some food or more shampoo💦

After living 9 years in a flat in Bern, I tried the Holiday Inn in Bern. Good: Room is comfortable, with quite enough space, the bed is very good quality, the bathroom is very clean, with all Equipment needed. To be improved: The air conditionning system is 1) far too complex to set , 2) the temperature on the display is completely wrong. The TV does not propose any of the main french channels. The channels in french language are just secondary "entertainment" or permanent news .

The overall stay was great. The executive room is spacious and well furnished. The price-performance is good. The shopping mall, cinema, thermal spring just next door. The breakfast buffet is great including fresh egg dishes, which can be ordered. Just the 2-course dinner is lousy. Since years always the same menu: Salad as a starter, chicken breast, vegetables and wild-mix rice or as a veggie menu springrolls with fried rice. The chicken breast is pressed-meat, the vegetables are nearly raw and no spices. The sauce and the rice is delicious. I would rather recommend to order a „Schnitzel“. But after all we enjoyed our stay very much.

City resort with shopping facilities and fantastic water park for Kids and training facilities. Excellent public transport to the city. Service needs improvement. Breakfast is ok but could be improved as welk.

We were looking for a relaxing hotel, away from the city, but with a country feel. This was a great location, abundant breakfast, delicious dinner restaurant, rail to town, and very modern clean rooms!!!

Great Holiday Inn attached to the modern Westside complex. The tram and train station just outside so just five minutes from the centre of the beautiful city of Bern. The hotel provide free travel passes and the underground parking at the hotel is pretty cheap. Breakfast was expensive but you are only yards away from a supermarket and cafes. Also half a dozen restaurants in Westside to choose from if you don't want to take the train into town. Just next to the motorway as well so really easy to drive to and from. Also one of the quietest rooms I have ever stayed in.

We were there as a family for a little weekend vacation. From the time we checked in, the lady on the front desk (Celine) was absolutely fantastic. She really made our stay by taking care of all of our questions and making us feel at home. The rooms themselves are a little on the small side, but being Switzerland, we went expecting a lot more. They are quite modern and have all the facilities that we wanted/were expecting. The hotel itself was nice, and while it was a little way out of the city, the complimentary Bern card made travelling around very easy. The train was supposed to take less than 10 minutes, but we ended using the tram a couple of times which was no more than 20 minutes either way (and ran very frequently). Having complimentary access to the pool at Bernacqua was also very nice and being located in/next to a shopping centre, there was no shortage of restaurants nearby (i.e. five minutes walk through the shopping centre). The parking was a little expensive at Fr.25, but it was very convenient and very secure. Overall, a very pleasant stay.

This hotel is right off of a train stop. Easy access to any location in Bern. They will give you a travel card to ride any train or bus in the city. They also have access to a wonderful indoor/outdoor water park and recreational center. It is also connected to a shopping center. Would stay here again!

I chose a hotel 3 miles outside of the city for some two day relaxation. We used our Swiss Pass (great deal for traveling around the country) to get from Geneva to Bern. Then took the train to the hotel 3 stops and quick. Got off the train and there it is across the tracks in the country and a small town area. How cute and convenient. People are eating outside. There is a very large building attached to it. We check into their very nice, very clean hotel and have a great room. They give us free passes for transportation and free use of the spa, pool. My husband figures out that the back door leads right into a huge mall with restaurants, stores, a full size grocery store, and wait for this, a 4 or 6 level pool/aqua park for families that he can use for free. Outside salt water heated pools, slides, huge hot tubs, etc etc. A water lovers playground and in 2 days he still hadn't seen all of the levels and what it offered. We spent one day taking the train to Bern, walking around the city (so easy to do) and it only takes 20 minutes to cross the whole town to see the live bear park. So many cute stores above and below ground. Nice parks and so much seating everywhere around the city for the weary traveler. What an adorable city. We loved Bern and he didn't want to leave, like Einstein. Oh, we ate at the Bits and Bytes restaurant at the hotel too and the food was wonderful. A trolley is outside too in case you want to take that to town too. This is definitely the hotel that offers the most convenience, most amenities, and most relaxation with beautiful views of farmland and the alps too. Indeed, a little bit of heaven.

Was in this Holiday-Inn for 2 nights during a business meeting. Its clean, welcoming, and there is alot of things to do and see in the Westside Mall. The Staff was very helpfull and the food (breakfast) was good. Any Visitors in the region should surely think of this hotel as a good stay posibility.

Riedbachstrasse 96 Bern BE

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool and indoor pool
  • Health club

Located in Bethlehem, Holiday Inn BERN-WESTSIDE is adjacent to Westside and within a 10-minute drive of Bundeshaus (Swiss Parliament). This 4-star hotel has 144 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool. It's in central Bern, connected to a shopping center, and a short drive from Stade de Suisse Wankdorf and Bern Historical Museum.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


The 144 rooms are air-conditioned and have coffee makers and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers.

Property features

Holiday Inn BERN-WESTSIDE features an indoor pool, an outdoor pool, and a health club. Self parking is available for CHF 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Deluxe Room, Non Smoking

Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 594 reviews


Riedbachstrasse 96, Bern, BE 3027
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