Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Choose dates to view prices

Couples treatment rooms, body treatments, aromatherapy

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Parking included
Free WiFi

Explore the area

Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪10 min walk‬
Place, Puerto Morelos Beach
‪16 min drive‬
Place, Puerto Morelos Town Square
‪22 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪26 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman Two bedroom suite Ocean Front Infinity & Private Pool Outdoor shower

Ocean view
2 bedrooms
Sleeps 4
2 King Beds
Free WiFi

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

Ocean view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Master Suite Ocean Front King

Exceptional

Ocean view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Master Suite Ocean Front Private Pool King

Exceptional

Ocean view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Master Suite Ocean Front Private Pool King Diamond Club

Exceptional

Ocean view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

Ocean view
2 bedrooms
Sleeps 4
2 King Beds
Free WiFi

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

Ocean view
1 bedroom
Sleeps 4
2 King Beds
Free WiFi

Master Suite Ocean Front Two Queen

Ocean view
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Master Suite Ocean Front Private Pool Two Queen

Ocean view
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Master Suite Ocean Front Two bedroom Diamond Club

Ocean view
2 bedrooms
Sleeps 4
2 King Beds
Free WiFi

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

Ocean view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

Ocean view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

Ocean view
1 bedroom
Sleeps 4
2 King Beds
Free WiFi

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

Ocean view
1 bedroom
Sleeps 6
3 King Beds
Free WiFi

About the neighborhood

Puerto Morelos

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive places you 7 mi (11.3 km) from Puerto Morelos Beach and 7.9 mi (12.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 90-room, 5-star property has 2 outdoor pools along with a marina and 3 restaurants.

What's nearby

Arrecife de Puerto Morelos National Park - 10 min walk - 0.5 miles
Puerto Morelos Beach - 16 min drive - 7.2 miles
Moon Palace Golf Club - 18 min drive - 10.5 miles
Ojo de Agua Beach - 21 min drive - 9.4 miles
Puerto Morelos Town Square - 22 min drive - 9.6 miles

Getting around

Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

‪Le Chique - ‬8 min drive
‪Siena Restaurant - ‬8 min drive
‪Preferred Club Bar - ‬8 min drive
‪Lobby Bar - ‬8 min walk
‪Restaurante Zócalo - ‬8 min drive

About this property

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Guests of Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have access to a marina, 2 outdoor pools, and a gym. If you drive, take advantage of free valet parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this adults-only property include a rooftop terrace, free WiFi in public areas, and conference space.

50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free minibar items, furnished balconies or patios, and MP3 docks.

A marina and a health club are featured at the property. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Breakfast included
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Hot tub
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Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
3 restaurants
A beach bar
Couples/private dining

Restaurants on site

CÔTÉ À COSTA
JOYA
K’UHUL

Things to do

2 outdoor pools
Art gallery
Beach yoga
Health club
Library
Shopping
Wine tasting room
Winery release events

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

1,400 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Marina
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Outdoor treatment areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)

3 floors
Built in 2001
Double-glazed windows
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with satellite channels
MP3 dock

Food and drink

Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Desk
Free international calls
Iron/ironing board on request
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya All Inclusive

Zoetry Paraiso Bonita Riviera Maya Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya

Zoetry Paraiso Bonita Riviera

Zoetry Paraiso de la Bonita Riviera Maya

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive

Paraiso de la Bonita a Luxury Collection Resort Riviera Maya

Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Frequently asked questions

Are there all-inclusive options at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis and cooking classes.

How much does it cost to stay at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive on Jun 14, 2026 start from $470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

This property is located in Puerto Morelos, just steps from Petempich Bay. Arrecife de Puerto Morelos National Park is also within a driving distance of 0.1 mi.

Will I be able to park at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yes, valet and self parking are offered for free at the property.

Is there a spa available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Spa services at the property include beach massages, deep-tissue massages, couples treatments, and body wraps.

Are there luxury amenities available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yes, guests can indulge in luxuries such as 2 outdoor pools, beachside massages, and 3 restaurants at this property.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive include a casino?

No, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive doesn't have a casino.

Will I find an indoor pool at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive a good place to stay for couples?

This adults-only property offers many amenities for couples, including champagne service as well as a beach and a beach bar.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive has 3 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How far is the airport from Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

The closest major airport to Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is Cancun Intl. Airport (CUN), which is 13.1 mi away (21 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 28.2 mi away.

Can I book a room with a balcony at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yes, every guestroom at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive.

Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8/10 Good

Tricia Jean

Traveled with partner

Mar 10, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was friendly and service was excellent! Thank you Norma (butler), Rosa, Clarissa, Raul, Catherine and Edwin! Limited restaurants and menus. Joya was great for lunch and the pizza was amazing! Rooms are wonderful. Pool is small and a little cold. Very relaxing trip.

Stayed 5 nights in Feb 2026

10/10 Excellent

Stuart

Traveled with partner

Mar 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful setting, views, staff, service and spa. So relaxing and tranquil.

Stayed 5 nights in Feb 2026

6/10 Okay

Janet

Traveled with partner

Feb 28, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

The service was not good. There were only 2 restaurants and the food was not good. Many services were closed. Definitely not worth the 5 star rating or how expensive it is. Will not go back.

Stayed 6 nights in Feb 2026

10/10 Excellent

Nicolas Alcides, Senoia

Traveled with partner

Feb 25, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We stayed about a week. Very secluded away from the noise. Very quiet and relaxing. Minimal entertainment which is fine for us. Cancun and Playa del Carmen are fairly close by Uber or Taxi. Excellent service, personalized. Butlers are excellent. Pools are beautiful. Food is ok. Definitely recommend.

Stayed 6 nights in Feb 2026

10/10 Excellent

Iryna

Feb 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

It was the perfect place for a quiet escape — peaceful, elegant, and incredibly relaxing. The rooms are spacious and beautiful, and I truly appreciated that there was no loud party atmosphere, just calm surroundings. The staff was warm and friendly throughout my stay, and the food was good. I especially appreciated that all meals are served à la carte — no buffets — which made the experience feel more elevated and enjoyable. The beach was clean with minimal seaweed during my stay at the end of February, and my evening sunset walks quickly became a favorite ritual. I would happily return.

Stayed 3 nights in Feb 2026

10/10 Excellent

Jordan

Feb 23, 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

T

Feb 22, 2026

Liked: Cleanliness, staff & service, amenities

The room was beautiful, the resort stunning, the food exceptional but it was the staff that made it.

Stayed 9 nights in Feb 2026

10/10 Excellent

Kerilee, Duncan

Traveled with partner

Feb 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our stay at this resort was so awesome!! The staff were so kind and helpful and our suite was beautiful!!

Stayed 7 nights in Feb 2026

10/10 Excellent

Vanessa

Traveled with partner

Feb 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were amazing and the resort is more beautiful than the pictures. A truly relaxing paradise!

Stayed 3 nights in Feb 2026

10/10 Excellent

Adriane

Feb 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Flawless, top level service

Stayed 4 nights in Feb 2026

10/10 Excellent

Macy

Traveled with partner

Feb 12, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had such a great stay from February 2nd to February 8th. Our room was spotless and exactly as pictured. Spacious, beautiful, and with amazing views. The bed was incredibly comfortable, and housekeeping kept everything immaculate each day. Our butler, Fernando, and the GM, Cesar, were truly exceptional. They checked in on us regularly and made sure we felt taken care of the entire time. The level of service really stood out. The resort is peaceful and leans toward a quieter, more mature crowd, which made it perfect for our honeymoon. We loved the calm, relaxing atmosphere. The beach access is just steps away, which was such a bonus. We did have a brief issue with lukewarm water in our room, but it was resolved immediately. The team even offered us a Bali bed and champagne as a courtesy, which was such a thoughtful gesture. The food and overall service were wonderful. The only minor downside was the cooler weather during our stay, which of course had nothing to do with the resort. If you’re looking for a quiet, relaxing getaway with attentive service, we would absolutely recommend staying here.

Stayed 6 nights in Feb 2026

10/10 Excellent

Sarah Gigantino

Traveled with partner

Feb 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!

Stayed 3 nights in Feb 2026

10/10 Excellent

Yanic

Traveled with group

Feb 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Returning to Paraiso De La Bonita for our second visit felt like stepping into a beloved dream once more. Led by Séniors Eduardo and Brendon, the lineup of personnel at our arrival was like a family welcoming us back, instantly creating a warm feeling. Our luxurious two-bedroom suite, just steps from the beach, was a serene oasis adorned with exquisite decor and breathtaking ocean views. While maintenance issues required attention, they did not detract from the overall experience. The immaculate shoreline, free from sargassum, provided the perfect backdrop for relaxation, allowing us to unwind and embrace the beauty around us. Dining at the resort was again a culinary journey that delighted our senses. Each meal was a masterpiece, with Sénior Eduardo ensuring our dining experiences remained extraordinary. The flavors burst with freshness and creativity, showcasing local ingredients that danced on our palates. Our dedicated butlers, Norma and Rodrigo, pampered us with genuine care, making us feel like cherished friends. A highlight was the soothing spa massage treatment, offering a rejuvenating experience that left us feeling revitalized. With skilled therapists and a tranquil ambiance, it was a blissful escape we eagerly anticipated. General Manager Cesar’s commitment to hospitality shone brightly throughout our stay, ensuring every detail enhanced our experience. As we departed, our hearts brimmed with gratitude, already dreaming of our next return to this paradise.

Stayed 5 nights in Feb 2026

8/10 Good

Tracy

Feb 6, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

richard

Feb 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.

Stayed 4 nights in Jan 2026

10/10 Excellent

Megan

Traveled with group

Feb 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Yes, had an amazing stay! The staff were all wonderful and kind. Made the trip even more memorable.

Stayed 3 nights in Jan 2026

10/10 Excellent

Renee

Feb 1, 2026

Liked: Property conditions & facilities

The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back!

Stayed 3 nights in Jan 2026

10/10 Excellent

Heather

Traveled with partner

Jan 31, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!

Stayed 6 nights in Jan 2026

10/10 Excellent

Ross

Jan 28, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Yanic

Jan 28, 2026

Liked: Cleanliness, amenities, property conditions & facilities

A Hidden Paradise at Paraiso De la Bonita 🌴✨From the moment we arrived at Paraiso De la Bonita, we knew we had discovered a hidden paradise. The warm welcome from Maria and Brandon at reception felt like a hug, instantly wrapping us in the magic of this serene resort. The luxurious spacious Hacienda style suites, just steps away from the beach, offered an oasis of comfort and elegance. Each morning, we were greeted by thoughtful housekeeping staff, and the tranquil atmosphere, surrounded by lush surroundings, created the perfect backdrop for relaxation. The boutique luxury resort beautifully showcases Mexican culture with a delightful mix of old and new designs, adding visual interest and comfort. While some areas are a work in progress, this only enhances the charm of the property. Dining was thoughtfully curated and exceptionally tasteful, with Eduardo M. ensuring we dined like royalty and Ritchie’s cappuccinos starting our mornings perfectly. Every member of the resort truly cares, providing top-notch service. Our butlers—Norma, Cath, Rodrigo, Vanz, and Enrique—pampered us like family. Eduardo Q. made us feel like the only guests, and Karen, the concierge, was always thoughtful with recommendations. Sofia, the star parrot, brought smiles with her greetings. General Manager Cesar embodies hospitality, treating us like family. In every corner of Paraiso De la Bonita, we found warmth, beauty, and unparalleled service. We cannot wait to return to this enchanting paradise!🌺❤️

Stayed 8 nights in Jan 2026

8/10 Good

joseph

Jan 26, 2026

Stayed 7 nights in Jan 2026

6/10 Okay

David William

Jan 25, 2026

too many things not finished that brochure said were included

Stayed 8 nights in Jan 2026

8/10 Good

amy

Jan 11, 2026

Stayed 6 nights in Jan 2026

8/10 Good

Alicia

Traveled with partner

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff here is excellent. If you are looking for a relaxing vacation this is the place.

Stayed 5 nights in Dec 2025

6/10 Okay

Corey

Jan 2, 2026

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

I was very underwhelmed with my stay having been to two other all inclusive hotels in the area. Firstly, the beach here is practically unusable and this is not clear when booking. Chairs are not even setup on the beach, I just pulled one down since I didn’t want to be trapped at the pool all day. The parrot, Sofia, seems unhealthy and poorly cared for. She is given little attention, toys, or activities. You can see she is covered with pin feathers too. This is addressed in other reviews and am saddened there is not better care provided. I will say the staff is friendly and tries to be attentive but there isn’t much for them to do. The resort is so small there is not much need for a butler service. During my stay I had a worker come into my room without waiting for me to tell them to wait, as I was indisposed. I have never had this happen in a hotel before and was shocked the worker just came in. While the buildings were updated, the door to my room was not fitted properly. I could see the sunlight coming in, along with mosquitoes. This also made it difficult for the air conditioning to work well. Additionally, I was served raw chicken for dinner and when I said something was told that it was a chicken thigh, not a breast. That didn’t matter to me, raw is raw. I would not recommend this place to others and am sure you can find something nicer.

Stayed 4 nights in Dec 2025

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

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Photo gallery for Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Reviews

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View all photos for Chairman Two bedroom suite Ocean Front Infinity & Private Pool Outdoor shower

Chairman Two bedroom suite Ocean Front Infinity & Private Pool Outdoor shower

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Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

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Master Suite Ocean Front King

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Master Suite Ocean Front Private Pool King

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Master Suite Ocean Front Private Pool King Diamond Club

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Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

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Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

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Master Suite Ocean Front Two Queen

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Master Suite Ocean Front Private Pool Two Queen

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Master Suite Ocean Front Two bedroom Diamond Club

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Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

View all photos for Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

View all photos for Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

View all photos for Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

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Bathroom

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Policies

Check-in

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Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

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Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Reviews