The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Exterior
32-inch LCD TV with cable channels, TV
Pool views, serves lunch, dinner, and happy hour
Business center
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • 740 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Partial ocean view

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(71 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Partial ocean view

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Ocean view

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • 740 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • 1140 sq ft
  • Sleeps 8
  • 2 Double Beds
  • Partial sea view

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • 1140 sq ft
  • Sleeps 8
  • 2 Double Beds
  • Ocean view

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About the neighborhood

Cancun

Located in Zona Hotelera, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is adjacent to La Isla Shopping Mall and within a 5-minute walk of other popular sights like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 560-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 8 min walk - 0.5 miles
  • Marlin Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Guests of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have access to a full-service spa, 4 outdoor pools, and a children's pool. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include a 24-hour gym, 4 hot tubs, and outdoor tennis courts.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include washers/dryers, balconies, and refrigerators. Change of bedsheets is available on request.
4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 8 2025 to February 28 2026 (dates subject to change):
  • Tennis courts
The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 700.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Is a free cancellation option available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Jan 26, 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Feb 24, 2026 start from $247.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

This resort is situated in Zona Hotelera, just steps from La Isla Shopping Mall, and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. You'll also find Delfines Beach and Forum Beach within a short drive.

Is parking available on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is a spa located at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, detox wraps, and aromatherapy.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a casino on the premises?

No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun doesn't have a casino.

Will I find an indoor pool at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and a beachfront restaurant.

Are there hot tubs at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, this resort has 4 spa tubs.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a restaurant that serves breakfast?

Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Lagunamar Ocean Resort Villas & Spa, Cancun allow pets to stay free of charge?

No, pets aren't allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun though service animals are welcome.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The closest major airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, every guestroom at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun comes with a balcony with some featuring ocean views.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Era Mae Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the view of the from our room. Very relaxing. . Just exactly like in the pictures
Stayed 2 nights in Oct 2025

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Room was fantastic. Pools were amazing. Food and drinks at any restaurant on-site were good. The only reason for a good and not excellent was the fact it is a timeshare resort that we booked through Expedia, but are not interested in buying a timeshare and felt a few times like we had to listen to a speal about the timeshare because we were staying there.
Building #12 floor #2
Stayed 4 nights in Oct 2025

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at this hotel and I will be back next year. The kitchenette in the room is great to have. Comfy beds, amazing pool and beach, that's all you need!
Stayed 11 nights in Oct 2025

10/10 Excellent

Hernan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across the street from La Isla shopping area.
Stayed 4 nights in Sep 2025

8/10 Good

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

mariajose

Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Stayed 5 nights in Sep 2025

10/10 Excellent

Agnes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice; Great location!
Stayed 4 nights in Sep 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are fine, air con tends to be freezing cold but they’re perfectly comfortable and well supplied with towels and toiletries. The room attendants are good. The hotel feels a little tired and the restaurants and bars aren’t great. Staff are really friendly and service is good. They’re slightly aggressive on trying to get you to buy a timeshare which can get a little annoying
Stayed 3 nights in Oct 2025

8/10 Good

Ambar

Stayed 1 night in Oct 2025

10/10 Excellent

Cindy, cottonwood

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time celebrating my daughter sweet 16 birthday. We were blown away with customer service. They are on top of everything. I will be back again because of the amazing customer service and incredible views, restaurants, pools. Everything, highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, beautiful, clean.
Stayed 1 night in Sep 2025

6/10 Okay

Edmond, Sandy Springs

Conveniently located across the street from La Isla shopping complex with seceral dining options.
Stayed 4 nights in Sep 2025

6/10 Okay

Lawrence

Traveled with partner
Disliked: Staff & service
This property seems to cater to Mexican guests. It has never been like this in the past.
Stayed 6 nights in Sep 2025

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, and lived the ocean view.
Stayed 6 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful with a beautiful pool and many areas for lounging. It’s walkable and right across the street from the mall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and the view is gorgeous.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful Property

Everything is great except for the beds. Way to soft. Had to sleep on sofa bed. Ended up flipping the mattress over and it was much better. Staff are awesome, pool is great, food decent but expensive. Nice to have washer and dryer in the room.
Stayed 7 nights in Sep 2025

10/10 Excellent

Imelda G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place with pools facing the beach, it was a truly amazing place to relax and unwind.
Stayed 7 nights in Aug 2025

10/10 Excellent

Shalasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Damaris

Stayed 5 nights in Aug 2025