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Aparthotel

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Exterior
Pool views, serves lunch, dinner, and happy hour
Business center
Pool views, serves lunch, dinner, and happy hour
32-inch LCD TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is adjacent to La Isla Shopping Mall and within a 5-minute walk of other popular sights like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 560-room, 4-star aparthotel welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 3 restaurants.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 8 min walk - 0.5 miles
  • Marlin Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Guests of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have access to a full-service spa, 4 outdoor pools, and a children's pool. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, access to locker space, and luggage storage. Other amenities at this beach aparthotel include a 24-hour gym, 4 hot tubs, and outdoor tennis courts.
Each apartment has an array of amenities, including a washer/dryer, a balcony, and a microwave. Guests can expect to find free WiFi and a 32-inch LCD TV with cable channels. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include a refrigerator, a stovetop, and a coffee maker.
4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Parking included
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The Westin Resort & Spa, Cancun

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 10 treatment rooms
  • 4 hot tubs
  • 4 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free crib

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: MXN 700 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near the sea
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Children's club
  • Children's pool
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide
  • Golf lessons nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 560 units
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 700.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Is a free cancellation option available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on May 19, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

This aparthotel is situated in Zona Hotelera, just steps from La Isla Shopping Mall, and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. You'll also find Delfines Beach and Forum Beach within a short drive.

Is a spa located at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, beach massages, aromatherapy, and couples treatments.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a casino on the premises?

No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun doesn't have a casino.

Will I find an indoor pool at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, this aparthotel doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs. Note though that pool facilities will be unavailable from April 12 2027 until September 30 2027 (subject to change).

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a restaurant that serves breakfast?

Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Lagunamar Ocean Resort Villas & Spa, Cancun allow pets to stay free of charge?

No, pets aren't allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun though service animals are welcome.

Where is the closest airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The closest major airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1037 reviews
Rating 8 - Good. 201 out of 1037 reviews
Rating 6 - Okay. 70 out of 1037 reviews
Rating 4 - Poor. 19 out of 1037 reviews
Rating 2 - Terrible. 41 out of 1037 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mary, Chicago

Traveled with family
Very disappointed by check-in because we did not get the room we reserved. We were told there was only 1 1-bedroom villa available and it was the last room on the first floor at the end of the property. It was not an ocean view. We were looking at a driveway with plants and heard loud noises from the adjoining resort. The television stations did not work and the air conditioner was loud all night and leaked onto the floor. We were told at checkin that we could get another ocean front room the next day and they would call us when the room was ready. They did so at 2pm on Sunday and we were able to get the room we had reserved. Very disappointed as we felt we lost a day of our vacation.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yehuda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great service. We are keeping Kosher, very close to kosher restaurants and Chabad of Cancun which was great!
Stayed 7 nights in Jan 2026

6/10 Okay

nam

Stayed 3 nights in Dec 2025

8/10 Good

Pratab

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tv in the room didn't work well. Not enough channels in english. No ability to screen share your phone to the tv. Resort pools were great, and the hot tub was a nice addition. Also pools and hot tub are open late (10pm) which is amazing. Some staff were not very friendly and not very attentative, but most were great. Especially the bag attendant, he was amazing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2025

10/10 Excellent

BETTY

Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The registration staff (Oscar D & Dennise T) were awesome. Oscar was able to change our room from one that was next to noisy air conditioning next door hotel to a beautiful 3rd floor room that was quiet and had a nice view of the beach and ocean. The baggage handlers were efficient and very friendly! The property was extremely beautiful especially the 2 endless pools. I would definitely rate this resort a 9.5, and hope to return soon! The only negative was upon arrival, I had to sit with concierge to hear about timeshare purchase interest. I was on vacation and didn’t want to talk about purchasing anything other than food and drinks and excursions.
Beautiful Resort!
Quiet and peaceful night. Just what we needed.
Swimming with the family in the endless pool - AWESOME!!!
Stayed 10 nights in Dec 2025

10/10 Excellent

Chisato

Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Stayed 6 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Jasmine Nicole

Stayed 2 nights in Dec 2025

8/10 Good

KARLA

Liked: Cleanliness, amenities
Los cuartos estan muy bien, amplios y en buenas condiciones. Las personas de la alberca son super atentas, tanto las que te ayudan con los camastros como los meseros. La razón por la que pongo solo cuatro estrellas es por las personas de la recepción, quienes tanto en el check in como en el check out, estaban de muy mal humor, y no fueron ni cordiales ni pacientes. Lamentablemente son la primer cara del Hotel, y si tienen mucho que enseñarles. Fuera de eso, disfrutamos mucho la estancia.
Stayed 7 nights in Dec 2025

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible. They tended to our every need. Rooms were so great, with beautiful views of the ocean. The cleaning staff had our rooms spotless everyday. High end shopping mall with wonderful shops and restaurants right across the street. Food at the resort was good. Highly highly recommend staying at this place! We will definitely go back.
Stayed 6 nights in Dec 2025

10/10 Excellent

tiffany

Stayed 4 nights in Dec 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning.
Stayed 7 nights in Nov 2025

10/10 Excellent

Anna

Stayed 3 nights in Nov 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is the best around- the pools, cleanliness, wait staff, beach, and every outdoor staff person was outstanding- Luis, Ponchito, and Selena are just a few who made our trip 8/10. The only change from being here 2 years ago, is that the check in and the concierge service were very focused on attending an ownership presentation than making us feel welcome and appreciated for choosing them. They don’t owe anything to the customer, but small gestures such as a bottle of water or a walk to the restaurant for a first drink would be nice touches and were present previously during our stay. I work on customer service and a little goes a long way to sharing great experiences with others- word of mouth is more powerful than any other advertising. Even a free dessert or a bag with their logo would make the experience considerably better
Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Ismael waiter thank you
Stayed 6 nights in Nov 2025

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 5 nights in Nov 2025

8/10 Good

Leisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the resort. Expected better food from the restaurants.
Stayed 2 nights in Nov 2025

6/10 Okay

Graciela

Liked: Cleanliness, staff & service, amenities
Too big and impersonal. We were not impressed.
Stayed 4 nights in Nov 2025

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