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The Westin Lagunamar Ocean Resort Villas, Cancun

4.0 out of 5.0

Recent guest reviews

We stayed 7 nights in the hotel. It is at the best location beach, shopping, transportation etc..

Love this hotel. Beautiful pool and the view from our room is amazing

This like most resorts on Cancun is excellent. It is not all inclusive (which I prefer). I did try Dining in the hotel but was disappointed, far to expensive for the quality. Same goes for the Breakfast buffet. But there is a wonderful mall across the street that you can walk to in 5 min full of restaurants from Mcdonalds to a Brazlian steak house to various shops to an aquarium and a wax museum... So this Hotel is well positioned to provide a gorgeous beach front on one side and a mall on the other and very nice modern rooms. If you do buy tickets for the Wax museum or Aquarium ask the ticketing agent for any specials and they will offer you tickets to both events for the price of one.

We really enjoyed our stay at this hotel. The location was perfect and it took 2 days to venture out of the resort. The room, beach, and amenities were awesome. We cant wait to go back.

Nice, clean and spacious rooms. Friendly staff, & great pools

Wonderful stay - beautiful views, great location, great food, friendly staff and guests!

Very quiet and relaxing with beautiful views from the balcony

Very very nice. Great location, great beach, great pool.

Cozy hotel room, well equiped with everything you need. Huge bathroom with jacuzzi tub. Facilities are impecable, very clean, staff is very professional and helpfull. Really great hotel, we are going back in a few months!

I loved my experience at Lagunamar, it literally felt like home! The staff was super nice and always willing to help. The view is spectacular and the beach is breath take, I totally recommend.

Loved this hotel! Had an amazing spa day at the heavenly spa. Feel in love with the infinity pool right over the beach. My room was amazing with the most beautiful view (balcony overlooked the beach & infinity pool). Not to mention room came with medium size frig, microwave, stove plus beautiful hot tub! And amazing shower. Soooo beautiful. Loved every minute. I would so go back!

This hotel is so consistent. We've been here three times and each experience has been delightful. The staff is super friendly and the amenities are great. The heavenly bed really makes for a nice rest. Can't wait to return.

The hotel was beautiful, the staff were very friendly and helpful. We loved it here. The pool was amazing, or you could go to the beach. The pool has swim up bar and the hotel provides drink service on the beach as well. Will definitely come back.

This is my third time in Westin Lagunamar. The hotel and the amenities are superb. I felt the Front Desk should be more accommodating. The staff is excellent.

Hotel is in a very good location, right across La Isla mall and close to a grocery. Beach was awesome - white sand and not dirty (no weeds except for some when it rained but they cleaned right away). The infinity pool is just great. Room was good and the view was spectacular. However, on our last night when we were going to use the washer, upon opening it, there was dirty water in it which means the hotel didn't check if the washer was working or if it was even clean before letting us into the room. They tried to fix it but it was getting late and it would have taken them a long time. They didn't really seem to be apologetic about it. Upon checking out the next day though, the front desk was apologetic though. All the staff were great from the bellhop to the front counter, food servers, housekeeping, etc. except for 1 food server by the pool and 1 staff in the concierge. Both were not friendly but they seem to be the exception since everyone else was great.

My husband and I have stayed at the Lagunamar several times and have always been pleased. Rooms are great, kitchens are well-appointed, bathrooms are large and clean, views are even better, staff is courteous, and location is the best. I am already planning a return trip for Fall 2015 but this time with my sister, my friend, my niece, and my grandniece!

The hotel is very well located. Just in front of a shopping center. The beach is very nice and the pools are nice. Ideal for families.

Loved everything about this Hotel....From the Location to the Room to the View of the Crystal Blue Ocean !! Would recommend this hotel to Everyone and plan on a return trip very soon!!

My stay at the Lagunamar was fantastic and everything I was looking for. The building and rooms were beautiful and cozy with a great view of the beach. All members of the staff were helpful and friendly. It was a wonderful relaxing trip for an extremely low price. I plan to return as soon as possible.

Room options

Room, 1 Bedroom, Ocean View

King 1 | Sleeps 4

Guest reviews for The Westin Lagunamar Ocean Resort Villas

Everyone (11) Couples (135) Business (1) Family (100) Friends (23) Other (12)
5

one of the best hotel in cancun hotel zone

Everyone

We stayed 7 nights in the hotel. It is at the best location beach, shopping, transportation etc..

By , from Maryland,USA on Aug 27, 2017

Review comment responded on Aug 30, 2017

Thank you.

4

overlooking ocean

Everyone

Love this hotel. Beautiful pool and the view from our room is amazing

By , from huntington beach ca on Aug 23, 2017

Review comment responded on Aug 28, 2017

Thank you.

5

nice resort - some pointers

Everyone

This like most resorts on Cancun is excellent. It is not all inclusive (which I prefer). I did try Dining in the hotel but was disappointed, far to expensive for the quality. Same goes for the Breakfast buffet. But there is a wonderful mall across the street that you can walk to in 5 min full of restaurants from Mcdonalds to a Brazlian steak house to various shops to an aquarium and a wax museum... So this Hotel is well positioned to provide a gorgeous beach front on one side and a mall on the other and very nice modern rooms. If you do buy tickets for the Wax museum or Aquarium ask the ticketing agent for any specials and they will offer you tickets to both events for the price of one.

By , from Houston on Aug 2, 2017

Review comment responded on Aug 8, 2017

Thank you for your comments.

5

great hotel

Everyone

We really enjoyed our stay at this hotel. The location was perfect and it took 2 days to venture out of the resort. The room, beach, and amenities were awesome. We cant wait to go back.

By , from Houston on Jul 5, 2017

Review comment responded on Jul 8, 2017

Thank you.

4
Everyone

Nice, clean and spacious rooms. Friendly staff, & great pools

By on May 9, 2017

Review comment responded on Jul 3, 2017

Thank you.

5
Everyone

Wonderful stay - beautiful views, great location, great food, friendly staff and guests!

By on Mar 8, 2017

Review comment responded on Mar 10, 2017

Thank you.

5
Everyone

Very quiet and relaxing with beautiful views from the balcony

By on Mar 2, 2017

Review comment responded on Mar 10, 2017

Thank you

4
Everyone

Very very nice. Great location, great beach, great pool.

By , from new jersey on Jan 29, 2017

Review comment responded on Jan 31, 2017

Thank you.

1

terrible

Everyone

By on Nov 11, 2016

5

very confortable hotel, awesome pools

Everyone

Cozy hotel room, well equiped with everything you need. Huge bathroom with jacuzzi tub. Facilities are impecable, very clean, staff is very professional and helpfull. Really great hotel, we are going back in a few months!

By , from Mexico on Sep 1, 2016

Review comment responded on Sep 2, 2016

Thank you.