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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Pool views, serves lunch, dinner, and happy hour
Pool views, serves lunch, dinner, and happy hour
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(30 reviews)
  • 740 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(67 reviews)
  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • 740 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Ocean View (Balcony)

8.2 out of 10
Very good
(27 reviews)
  • 1140 sq ft
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • 1140 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is adjacent to La Isla Shopping Mall and within a 5-minute walk of other popular sights like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 560-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 3 restaurants.
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 8 min walk - 0.5 miles
  • Marlin Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Guests of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have access to a full-service spa, 4 outdoor pools, and a children's pool. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, 4 hot tubs, and outdoor tennis courts.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include washers/dryers, balconies, and refrigerators. Change of bedsheets is available on request.
4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 700.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Is a free cancellation option available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Dec 9, 2025 start from $203.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

This resort is situated in Zona Hotelera, just steps from La Isla Shopping Mall, and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. You'll also find Delfines Beach and Forum Beach within a short drive.

Is parking available on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is a spa located at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

There is a full-service spa available for guests to enjoy and services include hot stone massages, beach massages, body wraps, and couples treatments.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a casino on the premises?

No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun doesn't have a casino.

Will I find an indoor pool at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and a beachfront restaurant.

Are there hot tubs at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, guests can enjoy 4 spa tubs at this resort.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a restaurant that serves breakfast?

Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Lagunamar Ocean Resort Villas & Spa, Cancun allow pets to stay free of charge?

No, pets aren't allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun though service animals are welcome.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The closest major airport to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

Can I book a room with a balcony at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, every guestroom at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun comes with a balcony with some featuring ocean views.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1015 reviews
Rating 8 - Good. 195 out of 1015 reviews
Rating 6 - Okay. 68 out of 1015 reviews
Rating 4 - Poor. 17 out of 1015 reviews
Rating 2 - Terrible. 41 out of 1015 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Palma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is wonderful. Rooms are excellently equipped with modern furniture, outstanding views, the infinity pool overlooking the sea is beautiful. It has a water slide for kids that was so much fun for my son! You can barely see it from the pool as it’s kind of hidden in tue same architectural style of the resort. So you can enjoy the tranquility of the place and have some fun at the same time. The beach is wide and enjoyable with white sand and a volleyball court. There was sargassum at the sea but didn’t bother us at all. I would definitely go back.
Stayed 1 night in Aug 2025

8/10 Good

Angelita

Stayed 4 nights in Aug 2025

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer 2025

Beautiful place on the beach. Big swimming pools although not deep, max 120cms. Rooms are well equipped and really comfortable. Washer and dryer work really well. Kitchen is wonderful, fridge/freezer are very big. No complaints
Stayed 11 nights in Aug 2025

10/10 Excellent

victor m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice resort, rooms, nice breakfast, right in front of La Isla Shoping area and restaurants.
Stayed 3 nights in Aug 2025

10/10 Excellent

Toni

Stayed 4 nights in Aug 2025

8/10 Good

Richard

Stayed 6 nights in Aug 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel Personnel sympathique Magnifique piscine
Stayed 6 nights in Aug 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything but the rooms were far from the lobby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kiumars

Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

fernando m

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselent
Stayed 2 nights in Jul 2025

10/10 Excellent

Salim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place,it’s very well located and the place is amazing
Stayed 13 nights in Jul 2025

10/10 Excellent

Humaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is one of a kind in hotel zone due to convenient location, wonderful staff, transportation and value for the money. The major mall La Isla is across the street with lots of chic restaurants, ice cream, Mc Donald's and shopping. Also, ferris wheel is located in the mall. The resort has beautiful gigantic pools with infinity pool overlooking the ocean. Our studio was quite comfortable with a large bathroom and jacuzzi tub. The staff was very helpful and Kary provided some great information about the area, weather and getting around on arrival. The list of pluses is going on and on. Will 100% stay in the resort if I return to Cancun next time.
Gigantic pool
Delicious breakfast buffet
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria Alejandra

Stayed 3 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! The hotel food was very good and reasonable. The location is walkable to shopping at a high end mall with great restaurant options. Room was great with new furniture and everything needed in the kitchen for basic meals!! The pool and beach area had plenty of seating (August visit). Again, the service from the staff is amazing!! The best part of our visit was the awesome sea turtle conservation program at the property. We saw 8-9 loggerhead turtles build their nest then return to sea. We haven’t been to Cancun in 20 years, but we were surprised at how nice it is now. Definitely going back and staying at this property again.
Stayed 1 night in Aug 2025

6/10 Okay

Karim

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Correct mais nous n’y reviendrons pas.

Correct mais nous n’y reviendrons pas. Positif: chambre spacieuse et propre. Tres belle piscine. Grande plage. Négatif: d’une manière générale le service est très moyen. personnel de la piscine met de la pression pour ne pas reserver les places (45 minutes d’absence) et inscitent aux pourboires. Quasiment aucune animation. Prix des Restaurants (incluant celui de la piscine) assez chers. Si vous voulez boire un café ailleurs que dans votre chambre, vous devez aller l’acheter dans le starbuks situé dans le mini market de l’hotel pas possible d’avoir un café autour de la piscine ou la plage)
Stayed 10 nights in Aug 2025

10/10 Excellent

Maria, Weslaco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, it’s so big it never gets packed. Everything is always so clean, from the rooms to the general areas. The location is great, right in front of a mall. And, the staff was always friendly and willing to help.
Stayed 4 nights in Aug 2025

10/10 Excellent

richard

Stayed 7 nights in Jul 2025

2/10 Terrible

Joi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room wasn’t ready at check-in…Reported AC not cooling, instead of swapping room, the next day I had to take 4+ hours out of my vacation with staff, machines, ladder in room trying to repair air. It wasn’t until I took out my phone and began recording the manager swapped our room. Then gave my family breakfast coupons which included coffee and fruit. This hotel ruined the first two days of our trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did’nt like the room, was on back of property.
Stayed 6 nights in Jul 2025

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