The pools were amazing! The property was so clean and service amazing!
We were harrassed about the club presentation and it took almost an hour to settle it. At this time concierge reduced it from 90 to 30 mins. But we spent over an hour just under siege just talking about not wanting to do any new payment membership because presentation is too long. Later I requested the hotel to extend stay for the 2 hours or more we missed and front desk gave only 1 hour. Less time to enjoy the hotel!
It was a beautiful resort ..I am a smoker however and they do not let you even smoke on your own balcony
Very friendly and helpful staff! Also the location was perfect for our first time visiting Cancun! Will definitely be back!
Love staff, always so nice very friendly very clean and beautiful place !!!
Nice place for relax and friendly attention, we back
I struggled to get good breakfast or dinner in hotel's restaurants though they are very costly. Drove nearby restaurants for food.
Very nice hotel in very nice location. Service is excellent.
Very nice. The staff was extremely helpful and friendly. the room was clean and comfortable. the pool is amazing. All in all very nice.
Nice hotel with several swimming pools. The hotel is easily accessible across from a mall and there is a bus stop right next to it. We enjoyed our stay
Beautiful Infiniti pool with amazing views! Nice big villas but not great customer service..food was ok and hotel was clean.. great to travel with family and kids!
It was an awesome experience loved it clean perfect location friendly and helpful staff.
The stay was great, ocean front property and awesome view and amenities.
Amazing place with great service, amenities, and amazing views!!! LOVED every minute!!
Definitely recommend this to anyone we were treated very well clean facility stuff was very friendly and respectful.
excellent hotel excellent hotel excellent hotel excellent hotel excellent hotel excellent hotel excellent hotel excellent hotel excellent hotel excellent hotel excellent hotel
Located in Zona Hotelera, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is next to popular attractions like Cancun Interactive Aquarium and La Isla Shopping Mall. This 580-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 2 restaurants.
Enjoy dining at the resort's 2 onsite restaurants: Oceano specializes in Mexican cuisine and serves breakfast, lunch, and dinner; Viento offers relaxing ocean views. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's 580 rooms provide washers/dryers, balconies, and sofa beds. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and stovetops are also standard.
Guests of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have access to a full-service spa, 4 outdoor pools, and a children's pool. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour fitness center, 4 spa tubs, and outdoor tennis courts.
Thank you so much. Be well.
The pools were amazing! The property was so clean and service amazing!
Thank you so much for your review, we hope to welcome you again soon. Be well.
We were harrassed about the club presentation and it took almost an hour to settle it. At this time concierge reduced it from 90 to 30 mins. But we spent over an hour just under siege just talking about not wanting to do any new payment membership because presentation is too long. Later I requested the hotel to extend stay for the 2 hours or more we missed and front desk gave only 1 hour. Less time to enjoy the hotel!
Thank you so much for the feedback on your recent stay at our resort. Often time without your comments it is difficult for us to know our opportunity areas. We hope to welcome you back soon so you can experience our enhancements.
It was a beautiful resort ..I am a smoker however and they do not let you even smoke on your own balcony
Thank you so for feedback. We hope to welcome you again soon.
Thank you!
Thank you for your review!
Very friendly and helpful staff! Also the location was perfect for our first time visiting Cancun! Will definitely be back!
Thank you so much for your review! It makes us glad that you will visit us again! Be well.
Love staff, always so nice very friendly very clean and beautiful place !!!
Dear Guest: We really appreciate your nice comments, thank you for taking the time to post this. At Westin Lagunamar it is our priority to meet our guest’s expectations and to give you the best Westin Experience every time you stay with us. We look forward to hosting you again in a near future, Sincerely,
Nice place for relax and friendly attention, we back
Thank you for your review! We hope to host you again in a near future. Have a renovating day!
Thank you so much for your review. We hope to welcome you many more times in the future. Be well.