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Aparthotel

The Westin Cancun Resort Villas & Spa

4.0 star property

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Photo gallery for The Westin Cancun Resort Villas & Spa

Terrace/patio
32-cm flat-screen TV with digital channels
4 outdoor pools, free cabanas, pool umbrellas
3 restaurants, breakfast served
Couples treatment rooms, steam room, body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min drive‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 414 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 843 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 414 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 843 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1257 sq ft
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 1257 sq ft
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, The Westin Cancun Resort Villas & Spa is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a mile (2 km) of other popular sights like Iberostar Cancun Golf Course. This 46-room, 4-star aparthotel has 4 outdoor pools along with a full-service spa and 3 restaurants.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 5 min drive - 1.8 miles
  • Delfines Beach - 6 min drive - 2.2 miles
  • La Isla Shopping Mall - 18 min drive - 7.0 miles
  • Playa Tortugas - 42 min drive - 13.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Arena Sports Bar - ‬3 min walk
  • ‪Marco Polo Restaurante - ‬16 min walk
  • ‪Azvl - ‬9 min walk
  • ‪Restaurant Las Fuentes - ‬16 min walk

About this property

The Westin Cancun Resort Villas & Spa

Guests of The Westin Cancun Resort Villas & Spa have access to a full-service spa, 4 outdoor pools, and a 24-hour gym. There's free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Other amenities at this beach aparthotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Each apartment is air-conditioned and has a safe and an ironing board. Guests can expect to find free WiFi and a 32-cm flat-screen TV with digital channels. The bathroom offers hair dryers and free toiletries.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

On the beach, sun loungers, beach umbrellas, beach massages
The Westin Resort & Spa, Cancun
Zona Hotelera
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 2,980 reviews
$89 nightly
The price is $113
May 19 - May 20
Total with taxes and fees
The Westin Resort & Spa, Cancun

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 treatment rooms
  • 4 outdoor pools
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Lifeguards
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Dining

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Newspapers in lobby (surcharge)
  • Safe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 46 units
  • 6 floors
  • Access via exterior corridors
  • Comprehensive recycling policy
  • Traditional architecture

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Westin Cancun & Spa Cancun
The Westin Cancun Resort Villas Spa
The Westin Cancun Resort Villas & Spa Resort
The Westin Cancun Resort Villas & Spa Cancun
The Westin Cancun Resort Villas & Spa Resort Cancun

Frequently asked questions

Is free cancellation available at The Westin Cancun Resort Villas & Spa?

The Westin Cancun Resort Villas & Spa offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to The Westin Cancun Resort Villas & Spa?

This aparthotel is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find Delfines Beach and Iberostar Cancun Golf Course within a short drive.

Is parking available on site at The Westin Cancun Resort Villas & Spa?

Yes, self parking is offered for free at the condo resort. Wheelchair-accessible parking is also available for guests.

Is a spa located at The Westin Cancun Resort Villas & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, body wraps, and reflexology.

Does The Westin Cancun Resort Villas & Spa feature a casino?

No, The Westin Cancun Resort Villas & Spa doesn't have a casino.

Will I find an indoor pool at The Westin Cancun Resort Villas & Spa?

No, this aparthotel doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What do couples enjoy most about The Westin Cancun Resort Villas & Spa?

This beachfront condo resort offers plenty of amenities for couples including 3 restaurants, 4 outdoor pools, and a swim-up bar.

Does The Westin Cancun Resort Villas & Spa have a hot tub?

No, but this condo resort does have a sauna.

Does The Westin Cancun Resort Villas & Spa have a restaurant that serves breakfast?

Yes, The Westin Cancun Resort Villas & Spa has 3 restaurants, and serves breakfast for a surcharge.

Will The Westin Cancun Resort Villas & Spa allow pets to stay free of charge?

No, pets aren't allowed at The Westin Cancun Resort Villas & Spa though service animals are welcome.

Does The Westin Cancun Resort Villas & Spa have connecting rooms available?

No, this condo resort doesn't feature connecting guestrooms.

Where is the closest airport to The Westin Cancun Resort Villas & Spa?

The closest major airport to The Westin Cancun Resort Villas & Spa is Cancun Intl. Airport (CUN), which is 7.4 mi away (13 minutes by car).

Are there rooms with balconies that I can book at The Westin Cancun Resort Villas & Spa?

Yes, some condo at The Westin Cancun Resort Villas & Spa offer a balcony and may feature ocean views.

The Westin Cancun Resort Villas & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 98 reviews
Rating 8 - Good. 25 out of 98 reviews
Rating 6 - Okay. 14 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Natasha

Stayed 2 nights in Jan 2026

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Oscar, the FlowRider instructor was phenomenal. Restaurants were good.
Stayed 4 nights in Jan 2026

4/10 Poor

Arael

Traveled with family and small children
Disliked: Staff & service
They lack staff in the evening for their bars as well wait staff for the evening restaurant. AC had a leak in our room that woke us up to a puddle in the kitchen. The views are great. The other Westin is far better.
Stayed 7 nights in Jan 2026

10/10 Excellent

Zohreh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 5 nights in Dec 2025

10/10 Excellent

Veronica

Stayed 4 nights in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, room comfort
I would come back to this property, next time I’m in Cancun, and atayed in a lagoon view balcony room. The room amenities were nice (full kitchenette, 2 bottles of water + coffee + tea, stackable laundry in room, etc.) and the view was of part of the lagoon, lots of palm trees, the back of property pool (quieter) and the Flow Rider surfing machine, which operates on limited hours. Breakfast buffet was pretty epic, fairly priced, and with broad enough hours that you could get away with only eating 2 meals a day. Service and cleanliness was top notch. Pools were in good shape and beach chairs and umbrellas were plentiful. Easy walk to the R1/R2 bus stop which brings you everywhere for
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2025

10/10 Excellent

Gary Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 7 nights in Nov 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food options were very limited and complicated. They need to have basic meal options and pump up the quality of the items. We had to travel to IHOP to eat a decent breakfast. Their Buffet was terrible. Food was dry and sitting too long. No variety. They would close 2 pools in the evening and all guest had no option than to all be in one pool , but they advertise 3 pools. The jacuzzi temperature was more like a warm bath that a hot jacuzzi. The main pool did not have any music playing during the day because they did not have another speaker when it was needed for other activities. They need to invest in another speaker
Stayed 6 nights in Aug 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by.
Stayed 5 nights in Jul 2025

8/10 Good

AVISHEK

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge.
Stayed 4 nights in Jul 2025

8/10 Good

Leticia

Stayed 5 nights in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a strict check in policy until 4pm on a beach hotel is terrible. People are asked to leave their room at 10:00 am and new guests can only enter at 4pm it’s hard to believe they can’t manage this more effectively especially for short stays. Staff was very friendly and the facilities are great especially the flowride personnel were great!
Stayed 1 night in Jun 2025

2/10 Terrible

Bradley, South Jordan

We never stayed at the Westin Cancun Resort villas and spa. So, I cannot comment on this property. I'm sure it is nice. We stayed at the Westin Lagunamar both are in Cancun. This Westin Cancun Resort villas and spa hotel is several miles away from the Westin Lagunamar. Orbitz booked the wrong hotel. They booked the Westin Cancun NOT the Westin Lagunamar. I cancelled the Orbitz booking immediately, within minutes. I then paid with a credit card directly at the Westin Lagunamar. Even though I cancelled the reservation and was told by the Orbitz agent it was cancelled, Orbitz went ahead and tried to charge me the full amount for staying at the wrong hotel that I never even stayed at. So, what I can say is DON'T use Orbitz. I filed a full dispute showing receipts and the cancellation, my bank refunded me the money after 3 months, but Orbitz is absolutely horrible. They used to be good years ago, but I will never use them again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Stayed 1 night in Mar 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again!
Stayed 5 nights in Feb 2025

8/10 Good

Andrea Darling de

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great properrty in many respects. At the very end of the hotel zone. Water was choppy at the beach but many pools to choose from. Only drawback was the showers took forever to heat up and the water pressure was super low. Everything else was great!
Stayed 4 nights in Mar 2025

6/10 Okay

Vancho

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Monica, Montgomery

Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Jurupa Valley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family.
Stayed 6 nights in Nov 2024

8/10 Good

Savannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodrigo, merida

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 1 night in Jun 2024