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Residencia Los Encantos

2.5 star property
Guesthouse in Cancun with a 24-hour front desk and an outdoor pool

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Photo gallery for Residencia Los Encantos

Outdoor pool
Shared Dormitory, Men only | Terrace/patio
Exterior
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500
  • Place, Pabellón Cumbres Shopping Center
    ‪14 min walk‬
  • Place, Plaza La Roca Shopping Center
    ‪14 min walk‬
  • Place, Gotchak Paint Ball Extreme
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Accessible, Pool View

Standard Room, 1 Bedroom, Accessible, Pool View | Iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Bedroom, Accessible, Pool View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Shared Dormitory, Women only

Shared Dormitory, Women only | Iron/ironing board, rollaway beds, free WiFi

Shared Dormitory, Women only

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Men only

Shared Dormitory, Men only | Terrace/patio

Shared Dormitory, Men only

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Cancun

Located within a mile (2 km) of Nichupté Lagoon, Residencia Los Encantos is within 3 miles (5 km) of Galenia Hospital. This 4-room guesthouse welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Pabellón Cumbres Shopping Center - 14 min walk - 0.8 miles
  • Plaza La Roca Shopping Center - 14 min walk - 0.8 miles
  • Gotchak Paint Ball Extreme - 3 min drive - 1.6 miles
  • Tecnologic Stadium - 3 min drive - 2.2 miles
  • Moon Palace Golf Club - 23 min drive - 12.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Ego Centrico - ‬9 min walk
  • ‪Café Nader - ‬8 min walk
  • ‪Chinampita - ‬8 min walk

About this property

Residencia Los Encantos

Guesthouse in Cancun with a 24-hour front desk and an outdoor pool
At Residencia Los Encantos, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a terrace, wedding services, and a TV in a common area.
Guests can stay connected with free WiFi. Refrigerators, ovens, and stovetops are other standard amenities. Housekeeping is available once per stay.
An outdoor pool and a children's pool are on site.

Similar properties

Interior detail
Hotel Santa Maria Cancun
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  • Free WiFi
  • Air conditioning
  • Breakfast available
7.2 out of 10, Good, 479 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 20 per person

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Oven
  • Shared kitchen access
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20.00 per person
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun

Frequently asked questions

Is free cancellation available at Residencia Los Encantos?

Residencia Los Encantos offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What is there to do near Residencia Los Encantos?

This guesthouse is located in Cancun, close to La Isla Shopping Mall, Delfines Beach, and Plaza Las Americas. You'll also find Puerto Cancun Marina Town Center and Plaza 28 within a short drive.

Will I be able to park at Residencia Los Encantos?

Yes, self parking is offered for free at the guesthouse. Accessible parking is also available for guests.

Does Residencia Los Encantos have a casino at the property?

No, Residencia Los Encantos doesn't have a casino.

Is there an indoor pool at Residencia Los Encantos?

No, this guesthouse doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Residencia Los Encantos?

Couples staying at this guesthouse will appreciate amenities like an outdoor pool plus some accommodations include kitchens and pool views.

Are there hot tubs at Residencia Los Encantos?

No, there isn't a spa tub at this guesthouse.

Does Residencia Los Encantos have a restaurant with a breakfast menu?

Residencia Los Encantos offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Residencia Los Encantos allow pets to stay for free?

No, pets and service animals aren't allowed at Residencia Los Encantos.

Are there connecting rooms at Residencia Los Encantos?

No, this guesthouse doesn't feature connecting guestrooms.

What is the closest airport to Residencia Los Encantos?

The closest major airport to Residencia Los Encantos is Cancun Intl. Airport (CUN), which is 7.9 mi away (13 minutes by car).

Can I book a room with a balcony at Residencia Los Encantos?

Yes, some accommodations at Residencia Los Encantos offer a patio and may feature pool views.

Does Residencia Los Encantos have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Residencia Los Encantos.

Residencia Los Encantos Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Suli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Stayed 10 nights in Dec 2021

8/10 Good

Susan, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home

This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Stayed 3 nights in Dec 2017

2/10 Terrible

Lina , Vancouver, Canada

Disliked: Cleanliness, staff & service, room comfort

Extremely rude staff...

Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Stayed 6 nights in Nov 2017

8/10 Good

Darell, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and quiet. Fair according to price

It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place. Friendly owner. We liked it a lot.

2/10 Terrible

Arlenka

Business traveler
Disliked: Staff & service, property conditions & facilities

Fraude

El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en excelentes condiciones, personal muy amabke
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Guter Zwischenstopp- Ankunft nicht in der Nacht

Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Stayed 1 night in Aug 2017

10/10 Excellent

Yoly, CDMX

Liked: Staff & service, room comfort

MUY BUENA

LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.
Stayed 4 nights in Jul 2017

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