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Holiday Inn Club Vacations Grand Residences by IHG

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Photo gallery for Holiday Inn Club Vacations Grand Residences by IHG

Exterior
Property video
3 restaurants; breakfast, lunch, dinner, and brunch served
3 bars/lounges, swim-up bar, poolside bar, beach bar
Microwave, espresso maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪7 min drive‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Place, Ojo de Agua Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Signature Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom, Beachfront

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Beachfront

Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms, Beachfront

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Private Pool

Terrace/patio

Signature Suite, 2 Bedrooms, Private Pool

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Twin Bed (Junior)

Microwave, espresso maker

Signature Suite, 1 Twin Bed (Junior)

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 Twin Bed, Beachfront (Junior)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Twin Bed, Beachfront (Junior)

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Twin Bed, Accessible (Junior)

Microwave, espresso maker

Signature Suite, 1 Twin Bed, Accessible (Junior)

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 1 Twin Bed (Junior)

Separate tub and shower, rainfall showerhead, designer toiletries

Signature Suite, 1 Twin Bed (Junior)

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Suite

Premium bedding, minibar, in-room safe, desk

Premium Suite

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Puerto Morelos

Holiday Inn Club Vacations Grand Residences by IHG places you within a few miles (5 km) of Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. This 144-room, 5-star hotel has 3 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Arrecife de Puerto Morelos National Park - 7 min drive - 2.5 miles
  • Puerto Morelos Town Square - 8 min drive - 2.9 miles
  • Ojo de Agua Beach - 8 min drive - 2.9 miles
  • Puerto Morelos Artists’ Cooperative - 8 min drive - 2.9 miles
  • San Jose Catholic Parish - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Aromas - ‬2 min drive
  • ‪Ile De France - ‬2 min drive
  • ‪Arrecife Restaurant - ‬16 min walk
  • ‪Kobo - ‬18 min walk
  • ‪A'akat - ‬19 min walk

About this property

Holiday Inn Club Vacations Grand Residences by IHG

Guests of Holiday Inn Club Vacations Grand Residences by IHG have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive hotel include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and 47-inch plasma TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, furnished balconies, and iPod docks are also available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • Built in 2013
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

Will I find all-inclusive rate plans at Holiday Inn Club Vacations Grand Residences by IHG?

Holiday Inn Club Vacations Grand Residences by IHG is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Holiday Inn Club Vacations Grand Residences by IHG?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Club Vacations Grand Residences by IHG on Jun 28, 2026 start from $417, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Holiday Inn Club Vacations Grand Residences by IHG?

Holiday Inn Club Vacations Grand Residences by IHG offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Holiday Inn Club Vacations Grand Residences by IHG?

This hotel is located in Puerto Morelos, close to Puerto Morelos Town Square, Ojo de Agua Beach, and Puerto Morelos Beach. You'll also find San Jose Catholic Parish and Puerto Morelos Artists’ Cooperative within a short drive.

Is parking available on site at Holiday Inn Club Vacations Grand Residences by IHG?

Yes, valet and self parking are offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking and bicycle parking are also available.

Is there a spa at Holiday Inn Club Vacations Grand Residences by IHG?

There is a full-service spa available for guests to enjoy and services include hot stone massages, beach massages, and aromatherapy.

Are there luxury amenities available at Holiday Inn Club Vacations Grand Residences by IHG?

Yes, guests can indulge in luxuries such as a private indoor hot tub, an ocean-view restaurant, and beachside massages at this hotel.

Does Holiday Inn Club Vacations Grand Residences by IHG feature a casino on the premises?

No, Holiday Inn Club Vacations Grand Residences by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Club Vacations Grand Residences by IHG?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Holiday Inn Club Vacations Grand Residences by IHG?

At this beachfront hotel, there are many amenities for couples, including a private indoor hot tub and champagne service in each guestroom, and some feature ocean view.

Does Holiday Inn Club Vacations Grand Residences by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Club Vacations Grand Residences by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Club Vacations Grand Residences by IHG has 3 restaurants, and serves breakfast for a surcharge.

Does Holiday Inn Club Vacations Grand Residences by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Club Vacations Grand Residences by IHG.

Does Holiday Inn Club Vacations Grand Residences by IHG have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Club Vacations Grand Residences by IHG?

The closest major airport to Holiday Inn Club Vacations Grand Residences by IHG is Cancun Intl. Airport (CUN), which is 18.8 mi away (30 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 21.9 mi away.

Are there rooms with balconies that I can book at Holiday Inn Club Vacations Grand Residences by IHG?

Yes, every guestroom at Holiday Inn Club Vacations Grand Residences by IHG comes with a furnished balcony and some offer ocean and garden views.

Does Holiday Inn Club Vacations Grand Residences by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Club Vacations Grand Residences by IHG.

Holiday Inn Club Vacations Grand Residences by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1001 reviews
Rating 8 - Good. 137 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and facilities.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

William Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms, phenomenal food and service.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the all -inclusive was for real! The food and drinks were amazing. The perfect way to unwind in luxury
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

patrice

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautifull resort
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Zheqing

Liked: Cleanliness, staff & service, amenities
Very nice resort, clean room, food is delicious!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Louis S

Liked: Cleanliness, staff & service, amenities
Nice room and great staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Stayed 10 nights in Jan 2026
Verified

6/10 Okay

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great food and hotel staff. No alternate options however if it pours rain and limited amenities overall. It was nice to have access to a gym and gift shop. Would visit again if resort did a bit more. The 1 restaurant was delicious.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. The staff were all very friendly and genuinely seemed happy to be there. The food was delicious.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, attentive and kind staff. Spotless, spacious suite, great food, quiet and relaxing area. Amazing trip, will be back.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kimby

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! Friendly, helpful staff - pristine lodgings - fantastic food - couldn't ask for a nicer place!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Fernando Flores

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and resort, responsive staff, great food, awesome room services, nice view and beach, fun and organized activities, pretty birds and wildlife in the area
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the one night we spent there. Arrived Sunday evening but had to leave Monday morning due to heightened terrorist activity in the area.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay! The staff were extremely friendly and anticipated our every need, as well as that of the other guests. The room was phenomenal, and the facilities were modern and newly furnished. The food was excellent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Love the place!
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Customer service, great food, clean spacious rooms
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Mohsen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacation.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and great staff.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

simona

Liked: Cleanliness, property conditions & facilities
Staff is the prompt, attentive and genuinely nice. Rooms and shared spaces always clean and tidy. Food fresh and varied in choices.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic resort, head and shoulders above the standard Cancun style. Excellent food, classy environments, gorgeous rooms, and an impressive attention to detail in all respects. In a quiet and secluded part of the Riviera (...for now) it offers a calm and welcome alternative to the stereotypical all inclusive getaway. I don't usually travel to all inclusive resorts, but I would certainly consider returning here. Did I mention the excellent food? Overall, amazing value for the price from beginning to end.
Delicious ceviche with an impressive view over the immense swimming pools.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark Stanford

Liked: Cleanliness, amenities, property conditions & facilities
We could not have asked for a better experience! The service was outstanding, the room was wonderful, and the food and beverages were plentiful. We had a fantastic time!! We would definitely return here again!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Diane Phuong

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and quiet, nice view, superb service.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jamielynn

Liked: Property conditions & facilities
Super nice! Super clean! Great service! This resort is perfect for relaxing… mostly old people zero partying
Stayed 4 nights in Feb 2026