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Grand Residences Riviera Cancún All Inclusive

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Exterior
Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪7 min drive‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Place, Ojo de Agua Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

9.0 out of 10
Wonderful
(20 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite King Bed

Junior Suite King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • Resort view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

9.6 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 1421 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds
  • Free WiFi

View all photos for Junior Suite Beachfront

Junior Suite Beachfront | Premium bedding, minibar, in-room safe, desk

Junior Suite Beachfront

10.0 out of 10
Exceptional
(11 reviews)
  • Beach view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for One Bedroom Master Suite Beachfront

Premium bedding, minibar, in-room safe, desk

One Bedroom Master Suite Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 1421 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • Resort view
  • 2401 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Beach View

A spacious living room with a large painting, a sofa set, a coffee table, and a view of the ocean through large sliding doors.

Family Suite, 2 Bedrooms, Beach View

  • Beach view
  • 2401 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • Resort view
  • 3025 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds
  • Free WiFi

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • Beach view
  • 3025 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 3134 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds
  • Free WiFi

Junior Suite Jacuzzi

  • Sleeps 2
  • Free WiFi

Junior Suite King Bed

  • Sleeps 3
  • Free WiFi

View all photos for Master Suite 1 Bedroom And King Bed

Premium bedding, minibar, in-room safe, desk

Master Suite 1 Bedroom And King Bed

  • Sleeps 5
  • Free WiFi

View all photos for Junior Suite King Bed, Beachfront

Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed, Beachfront

  • Sleeps 3
  • Free WiFi

View all photos for Master Suite 1 Bedroom And King Bed, Beachfront

Premium bedding, minibar, in-room safe, desk

Master Suite 1 Bedroom And King Bed, Beachfront

  • Sleeps 5
  • Free WiFi

Suite, One King Bed, Non Smoking, Resort View

  • Sleeps 2
  • Free WiFi

One-Bedroom Suite With Private Pool

  • Sleeps 5
  • Free WiFi

Family Two-Bedroom Suite

  • Sleeps 8
  • Free WiFi

Three-Bedroom Family Suite

  • Sleeps 10
  • Free WiFi

Family Suite, 2 Bedrooms, Beach View

  • Sleeps 8
  • Free WiFi

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Dreams Puerto Morelos Resort & Spa - All Inclusive

Puerto Morelos
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
7.8 out of 10, Good, 1,300 reviews
$253 nightly
The price is $310
May 17 - May 18
Total with taxes and fees
Dreams Puerto Morelos Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

Grand Residences Riviera Cancún All Inclusive places you within a few miles (5 km) of Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. This 144-room, 5-star hotel has 3 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Arrecife de Puerto Morelos National Park - 7 min drive - 2.5 miles
  • Puerto Morelos Town Square - 8 min drive - 2.9 miles
  • Ojo de Agua Beach - 8 min drive - 2.9 miles
  • Puerto Morelos Artists’ Cooperative - 8 min drive - 2.9 miles
  • Faro Inclinado - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile De France - ‬2 min drive
  • ‪Aromas - ‬2 min drive
  • ‪Arrecife Restaurant - ‬16 min walk
  • ‪A'akat - ‬19 min walk
  • ‪Kobo - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Guests of Grand Residences Riviera Cancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this all-inclusive hotel include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and 47-inch plasma TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, furnished balconies, and iPod docks are also available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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8.4 out of 10, Very Good, 2,656 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 25

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.

Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.

This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Residences

Grand Residences Cancun

Grand Residences Riviera

Grand Residences Riviera Cancun

Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos

Grand Residences Riviera Cancun Condo Puerto Morelos

Grand Residences Riviera Cancun Puerto Morelos

Grand Residences Riviera Cancun Condo

Grand Residences Riviera Cancun Resort Puerto Morelos

Grand Residences Riviera Cancun Resort

Resinces Riviera Cancun Puert

Frequently asked questions

Will I find all-inclusive rate plans at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Grand Residences Riviera Cancún All Inclusive?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancún All Inclusive on May 15, 2026 start from $444, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Grand Residences Riviera Cancún All Inclusive?

This hotel is located in Puerto Morelos, close to Puerto Morelos Town Square and Puerto Morelos Beach. You'll also find Ojo de Agua Beach and San Jose Catholic Parish within a short drive.

Is parking available on site at Grand Residences Riviera Cancún All Inclusive?

Yes, valet and self parking are offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking and bicycle parking are also available.

Is there a spa at Grand Residences Riviera Cancún All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, and aromatherapy.

Are there luxury amenities available at Grand Residences Riviera Cancún All Inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, an ocean-view restaurant, and beachside massages at this hotel.

Does Grand Residences Riviera Cancún All Inclusive feature a casino on the premises?

No, Grand Residences Riviera Cancún All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Residences Riviera Cancún All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Grand Residences Riviera Cancún All Inclusive?

At this beachfront hotel, there are many amenities for couples, including a private indoor hot tub and champagne service in each guestroom, and some feature ocean view.

Does Grand Residences Riviera Cancún All Inclusive have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Residences Riviera Cancún All Inclusive have a restaurant that serves breakfast?

Yes, Grand Residences Riviera Cancún All Inclusive has 3 restaurants, and serves breakfast for a surcharge.

Does Grand Residences Riviera Cancún All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Residences Riviera Cancún All Inclusive.

Does Grand Residences Riviera Cancún All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Grand Residences Riviera Cancún All Inclusive?

The closest major airport to Grand Residences Riviera Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 18.8 mi away (30 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 21.9 mi away.

Are there rooms with balconies that I can book at Grand Residences Riviera Cancún All Inclusive?

Yes, every guestroom at Grand Residences Riviera Cancún All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Does Grand Residences Riviera Cancún All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Residences Riviera Cancún All Inclusive.

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1013 reviews
Rating 8 - Good. 138 out of 1013 reviews
Rating 6 - Okay. 56 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 32 out of 1013 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Pankaj Upendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay at Grand Residences. Only thing that took us. by surprise was the fact that there were only 2 restaurant options. We were there only for 3 night so it didn't make a whole lot of difference for us. Buffet is always an option we look for to eat variety of food. Our Concierge Melissa Nunez was super helpful during the stay. Helped us with all our questions and also ordered a special meal with Lobster for our anniversary dinner night. Adult Pool bar close at 5pm which is a bummer. I would expect it to open at least until 10pm or considering how good of a weather it is. Overall a good place to stay you are going for relaxation.
Stayed 3 nights in Apr 2026

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2026

10/10 Excellent

Kevin

Stayed 6 nights in Jan 2026

4/10 Poor

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Service was horrendous - felt like a 3* resort AT MOST. Everything was difficult. They couldn’t honor our rooms at check-in. They wanted us to change rooms during our 5 night stay. There were basically no prime dinner reservations the entire length of our stay. All the prime pool chairs were reserved for the entire time. And the worst part is the resort was empty!! Empty restaurants we couldn’t eat in. Empty chairs we couldn’t use. All the “nice touches” in their list of included amenities - you had to either request or they told you had to pay for. We complained to Expedia but the hotel insisted all of the above was part of their policies - none of which were listed on the Expedia listing. Expedia tries to work with them, and they insisted they would follow up with us to address the issues - but never did. Everything we asked for - they offered to us if we went to their timeshare presentation. It’s been a long time since we were aggressively pushed like this. Just as a final icing on the cake - at check-out they screwed us on the credit we were supposed to receive as part of our booking. They told us we hadn’t used it so to spend in the gift shop. But then they came back with a big bill of other items they hadn’t applied the credit to!! They then told us we had to sign to acknowledge we received the credit - or they wouldn’t give it to us!!
Stayed 5 nights in Feb 2026

10/10 Excellent

Mark Stanford

Liked: Cleanliness, amenities, property conditions & facilities
We could not have asked for a better experience! The service was outstanding, the room was wonderful, and the food and beverages were plentiful. We had a fantastic time!! We would definitely return here again!!
Stayed 4 nights in Feb 2026

4/10 Poor

sarah

Stayed 9 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 4 nights in Jan 2026

8/10 Good

Zachary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome, our room had a private pool. Everything was very clean. Close proximity to the beach. Transportation was amazing. Awesome to be able to rent beach toys for no charge. Food was good, not great 8/10. Not many options, restaurant took a long time 1.5 hours or so. With kids, it was hard to go and wait at the restaurants. Really great place overall and would stay again.
Stayed 5 nights in Feb 2026

8/10 Good

Mandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean resort and the staff were excellent. Food was above average and it was not crowded. if you are looking for a peaceful get away (no foam parties or coco bongo) this is the right choice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Elena, Mount Tremper

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The premises are beautiful, the staff extremely friendly and efficient. The room was spacious and impeccable. Beach was also a plus. The concierge service is excellent and our two assigned concierges, Melissa and Iliana helped us plan the week's meals and activities. They guided us step by step.
Stayed 7 nights in Jan 2026

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All grand employees are super nice
Morning sky
Stayed 14 nights in Jan 2026

10/10 Excellent

Joshua Michael Antonello

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded our expectations. The staff were "on-the-ball" and wonderful. Every decorative and groundskeeping detail was considered and maintained. Staff we're enthusiastic and genuinely joyful during every interaction, very accommodating. It was an excellent experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Very clean and frienly staff. Shout out to Chez at the pool. She never stopped running and always with a smile. Love the popsicles and fruit by the pool and the pool service. So many hard working people making our stay wverything we wanted. Adrianna was an exceptional server as was all bartenders at the swim up bar.
Stayed 7 nights in Jan 2026

10/10 Excellent

Fernando Flores

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and resort, responsive staff, great food, awesome room services, nice view and beach, fun and organized activities, pretty birds and wildlife in the area
Stayed 5 nights in Jan 2026

2/10 Terrible

Cherie

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Pool not clean. Rude front desk staff. This was our 2nd and last stay here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Lucero

Stayed 4 nights in Jan 2026

6/10 Okay

Jacob

Stayed 7 nights in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Stayed 10 nights in Jan 2026

8/10 Good

Karen Renee, Sheridan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been to GR many times over the last several years and have thoroughly enjoyed each stay. This past visit (Jan 2026 for one week) was still nice but we did notice some changes that were disappointing. Food quality was not as good. With only two main restaurants one (El Faro) seemed tasked with primarily fulfilling the theme nights which, unfortunately, limited access to their main menu options. On our last evening (a Tuesday) we went to Flor de Canela hoping to select off THEIR menu but alas, it was Taco night. Food was another buffet (so-so) but the craziest part of the evening was that they had a mariachi band that went from table to table and of course, hoping for a tip (guilt trip for the diner). Now, some may like that and those who don’t can always say no thanks and they will move on but the music was SO loud it made conversation impossible. Service, all round, was fabulous and rooms and common spaces were clean. Room service was still timely and tasty with many options. Did notice they have done away with the cute little toys provided daily at turn down. Although there is still much to be enjoyed at GR I believe we will look at other options in the future considering the cost.
Stayed 7 nights in Jan 2026

10/10 Excellent

Wayne, Westwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Extremely friendly and accommodating. The resort is kept spotless. Beautiful area.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimby

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! Friendly, helpful staff - pristine lodgings - fantastic food - couldn't ask for a nicer place!
Stayed 4 nights in Jan 2026

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities
The room and staff were nice. The beds were entirely to hard and so uncomfortable!! The pillows weren't good neither. This hotel caters to 60 year old and older guest. So if you are in your 40s and 50s this won't be a good choice. No fun activities on site. They offered bingo, chess, blackjack ect. No good music, pool volleyball, or karaoke for younger guest 50 and under.
Stayed 5 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Love the place!
Stayed 10 nights in Jan 2026

10/10 Excellent

Jungwon

Stayed 6 nights in Jan 2026

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