Holiday Inn Express Hotel & Suites Hamburg by IHG

2.5 star property
Hotel in Hamburg with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Lobby sitting area
Building design
Indoor pool
In-room safe, individually furnished, desk, laptop workspace
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3565 Commerce Place, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Leisure)

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hamburg

Holiday Inn Express Hotel & Suites Hamburg by IHG places you within a few miles (5 km) of Hilbert College and Lake Erie. This 84-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • South Shore Golf Course - 16 min walk - 0.9 miles
  • Highmark Stadium - 5 min drive - 5.6 miles
  • Walden Galleria Mall - 14 min drive - 16.6 miles
  • KeyBank Center - 15 min drive - 14.4 miles
  • University At Buffalo - North Campus - 21 min drive - 24.7 miles

Getting around

  • Buffalo-Exchange Street Station - 18 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 29 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

Hotel in Hamburg with free breakfast and a 24-hour front desk
Holiday Inn Express Hotel & Suites Hamburg by IHG features an indoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a porter/bellhop.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Hamburg by IHG?

Holiday Inn Express Hotel & Suites Hamburg by IHG provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see within easy reach of Holiday Inn Express Hotel & Suites Hamburg by IHG?

This hotel is located in Hamburg, close to Highmark Stadium, Hamburg Fairgrounds, and Eternal Flame Falls. You'll also find Lake Erie and Buffalo Raceway within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Hamburg by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Hamburg by IHG have a casino?

No, Holiday Inn Express Hotel & Suites Hamburg by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Hamburg by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 9 PM.

What amenities will couples enjoy at Holiday Inn Express Hotel & Suites Hamburg by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express Hotel & Suites Hamburg by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Hamburg by IHG have a restaurant with a breakfast menu?

Holiday Inn Express Hotel & Suites Hamburg by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Hamburg by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Hamburg by IHG though service animals are welcome.

Does Holiday Inn Express Hotel & Suites Hamburg by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Hamburg by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Hamburg by IHG is Buffalo Niagara Intl. Airport (BUF), which is 18.8 mi away (29 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is around 25.3 mi away.

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites Hamburg by IHG?

No, at Holiday Inn Express Hotel & Suites Hamburg by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

donald

Liked: Cleanliness, amenities, property conditions & facilities
Nice motel, worth what you pay
Stayed 4 nights in Nov 2025

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jaime

Stayed 1 night in Sep 2025

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place and staff way friendly
Stayed 2 nights in Sep 2025

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not bad just not good value for price.

Breakfast was great; room comfy except - if you are short like me -5'3"- you will need to use a high jump maneuver to get into bed. And wait for barely warm water in shower is at least 5 minutes so don't give up like I did and take a cold shower/shampoo -just don't expect anything beyond tepid. TP cheap single ply. Otherwise good stay.
Stayed 3 nights in Sep 2025

4/10 Poor

Hambartsum arthur

Stayed 3 nights in Sep 2025

10/10 Excellent

Louise

Very nice
Stayed 1 night in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Valon

Liked: Cleanliness, staff & service, property conditions & facilities
Was exactly what we were looking for when we booked
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Dakota Patrick

Liked: Staff & service
Unable to check in on time. Room was not ready until 4:30 when check in was at 3
Stayed 1 night in Sep 2025

2/10 Terrible

brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I spent extra money for two queen beds and they gave my room away because they said Expedia people our second right citizens to their own customers
Stayed 1 night in Sep 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night and had an amazing stay at this Hotel. staff was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay
Stayed 5 nights in Aug 2025

8/10 Good

Heather, Monkton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a pass through stop. Could hear traffic from the highway throughout the night but it doesn’t bug me. If you have issues sleeping this could cause issues though. Large room. Cleaning could use improvement.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really goes above and beyond to make you feel welcomed. Breakfast is great as well. A special thank you to Mudan at the front desk
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind,very helpful for recomdation for local dinning favorites. Breakfast was fresh and hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Mary K.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

2/10 Terrible

Andrea

Stayed 1 night in May 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Aug 2025