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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property
Hotel in Hamburg with free breakfast and a fitness center

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Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Lobby
Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Free buffet breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(75 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hamburg

Located within a mile (2 km) of South Shore Golf Course, Comfort Inn & Suites Hamburg - Buffalo South is within 3 miles (5 km) of Hilbert College. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • South Shore Golf Course - 16 min walk - 0.9 miles
  • Highmark Stadium - 5 min drive - 5.6 miles
  • Walden Galleria Mall - 14 min drive - 16.6 miles
  • KeyBank Center - 15 min drive - 14.4 miles
  • University At Buffalo - North Campus - 21 min drive - 24.7 miles

Getting around

  • Buffalo-Exchange Street Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 28 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬19 min walk

About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel in Hamburg with free breakfast and a fitness center
Guests staying at Comfort Inn & Suites Hamburg - Buffalo South enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, free newspapers, and a gift shop.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Holiday Inn Express Hotel & Suites Hamburg by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
$100 nightly
The price is $114
Jan 12 - Jan 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 50 per week
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites Hamburg - Buffalo South?

Comfort Inn & Suites Hamburg - Buffalo South offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What is there to do close to Comfort Inn & Suites Hamburg - Buffalo South?

This hotel is located in Hamburg within a short 19-minute walk of South Shore Golf Course. You'll also find Lake Erie and Hamburg Fairgrounds within a short drive.

Will I be able to park at Comfort Inn & Suites Hamburg - Buffalo South?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites Hamburg - Buffalo South include a casino on the premises?

No, Comfort Inn & Suites Hamburg - Buffalo South doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites Hamburg - Buffalo South?

Yes, this hotel has an indoor pool. Guests have pool access between 7 AM and 10 PM.

What will couples enjoy most about a stay at Comfort Inn & Suites Hamburg - Buffalo South?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include hydromassage showerheads.

Are there hot tubs at Comfort Inn & Suites Hamburg - Buffalo South?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Hamburg - Buffalo South have a restaurant that serves breakfast?

Comfort Inn & Suites Hamburg - Buffalo South offers free buffet breakfast though there is no restaurant.

Will Comfort Inn & Suites Hamburg - Buffalo South allow pets to stay for free?

Although they can't stay for free, pets are welcome at Comfort Inn & Suites Hamburg - Buffalo South for a fee of USD 20 per pet, per night. A deposit of USD 50 per week is collected.

Are there connecting rooms at Comfort Inn & Suites Hamburg - Buffalo South?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Comfort Inn & Suites Hamburg - Buffalo South?

The closest major airport to Comfort Inn & Suites Hamburg - Buffalo South is Buffalo Niagara Intl. Airport (BUF), which is 18.7 mi away (28 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is around 25.3 mi away.

Are there rooms with balconies at Comfort Inn & Suites Hamburg - Buffalo South?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites Hamburg - Buffalo South.

Comfort Inn & Suites Hamburg - Buffalo South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 120 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marjorie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting is a compliment for this dive. Mold in bathroom. Rotting peeling tape on the walls. Stained mattresses. No one should stay at this vile place. For $200 a night, it was robbery. Disappointed in Orbitz as well as the actual facility.
Stayed 2 nights in Jan 2026

10/10 Excellent

Esmeralda

Stayed 1 night in Oct 2025

6/10 Okay

Bethanne

Disliked: Cleanliness, property conditions & facilities
The property is in really bad shape. Filthy carpet holes in the walls. Over all in really bad shape.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
IN town for a football game, everything is nearby. Right off the NYS Thruway.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful when needed. Breakfast was provided every morning and there was a variety to choose from. The room was clean and affordable pricing.
Stayed 2 nights in Oct 2025

6/10 Okay

Deborah

Liked: Staff & service
The rooms look neat but upon closer inspection need a good scrubbing. The shower has hair on the shower wall & lotion stuck to the wall. Curtains had fingerprint smudges. Dirt in the fruit bowl for breakfast. Staff for the most part very amiable
Stayed 1 night in Oct 2025

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room windows where dirty. Both bed sheets where dirty and black spots all over found what looked like bug shells on the sheets. Also had hair in bed and muiltiple stains some looked like blood stains.also our toilet clogged up twice. When we contacted front desk we where given new sheets and comforters but no one came up to look at the issues
Black specks where all over both sheets and you can see what looks like a bug shell
Stayed 2 nights in Oct 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great customer service but not very comfortable

Every employee we interacted with was beyond amazing. My family and I were visiting from the Albany area for the Buffalo Bills game. We didn't have a chance to check into the hotel before the game so we called the front desk to let them know we would be checking in after the game. The man who answered the phone was great and made sure to leave a note on our reservation to let the next shift know that we would be checking in very late and not to give our room away as a no-show. We didn't end up getting to the hotel until after 1:00am and the staff was ready for us. We got checked right in and we were in our room in no time. The woman at the front desk was so polite and made sure we had everything we needed for a great stay. Our room was clean but it wasn't very comfortable. We came with two adults and two teenage siblings (a boy and a girl) so we needed three total places to sleep. The room with the two full beds and a pullout couch seemed like it would be perfect. The room wasn't equipped with extra sheets or pillows for the pullout couch. The front desk staff helped us with that promptly. The couch turned out to be a mattress that seemed to only contain springs. It was not a comfortable piece of furniture to sleep on at all. The beds were not great but not too bad. The only other complaint was that the window in the room was cracked and the "fix" was a piece of tape over the length of the crack. Customer service was superb but hotel could use some help with the comfort part.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

4/10 Poor

Eliezer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything about the room felt dirty. The room smelled and the carpet was so dirty that you would have to keep your shoes on. The bathroom floor really needs a good scrub. Stink bugs kept popping up in our room. Room smelled like urine. Front desk person is very passive aggressive handling her job. She was on her phone and felt like she was avoiding customer service.
Stayed 3 nights in Oct 2025

8/10 Good

Jimmie

Traveled with family
Liked: Cleanliness, staff & service
There pool is closed
Stayed 2 nights in Sep 2025

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, room comfort
Received no maid service entire stay. Even upkk ok n request gave excuse vacant rooms have priority!
Stayed 6 nights in Sep 2025

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dealing with staff and manager was great. Condition of hotel seemed neglected...beds were comfy...pool was closed for repairs But it was inexpensive and convenient to the location i was showing my horse....
Stayed 4 nights in Sep 2025

8/10 Good

Sumona

Liked: Cleanliness
clean room. staffs are helpful. nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean room, comfortable bedding with a breakfast. I enjoyed my stay
Stayed 1 night in Sep 2025

2/10 Terrible

Rosemary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Got there to check in but was informed that my reservation was canceled no notification at all. Very upsetting and created a huge problem after traveling to get there. Will never stay in a Comfort Inn again!!!!
Stayed 2 nights in Sep 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaky faucet in shower - ran all night; phone didn’t work; linens ripped; curtain ripped; room dirty
Stayed 1 night in Sep 2025

2/10 Terrible

Alison

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Desk staff tried to assist but has no power. Room smelled of burning/smoldering plastic or electrical fire. So bad we developed physical symptoms. Was told we could not have another room even though hotel was not full. Was told we could not receive a refund. Left after 20 minutes and went to La Quinta. Do NOT STAY HERE!!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Kennedy

I was very disappointed in this property. I booked 2 days September 6-7 for $133.00 per night. Subsequently the NFL schedule was released. About 3 weeks later, I recieved a call that said I would not be accomodated because of "renovations". I went online immediately and saw that I could still book a room at the hotel. The caveat is that now they were booking for $200 plus dollars more than I had reserved for. It was clear to me that my room had been taken so that they could charge a higher price since a game was in town. Really bad business not to honor committments. Will never book a Comfort Inn again
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, good breakfast
Stayed 1 night in Sep 2025

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not honor booking with Expedia Once they learned their was a major event on the date I booked they cancelled 50 reservations They told me this when I attempted to check in Of course there was no available hotels for last minute booking so we had to drive over an hour away
Stayed 1 night in Sep 2025

2/10 Terrible

Michael and Giselle

Disliked: Staff & service

Hotel canceled our reservation without letting us

They canceled our reservation without telling us. We were a pay on property reservation and I believe they canceled it because there was a big football game in the area and they wanted more money for the room. It was terrible experience to show up and not have a room.
Stayed 1 night in Sep 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
The property canceled my reservation, yet i got an email the day prior from Expedia saying it was good. Had to find another place on the day of the game and pay 4 times the price.
Stayed 1 night in Sep 2025

8/10 Good

stephanie

Traveled with partner
Disliked: Property conditions & facilities
no water pressure, found spiders (3) total, carpet feels damp and dirty, has a smell in room when you walk in. would not come here again.
Stayed 1 night in Sep 2025

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