Place was nice and clean. Breakfast was pretty good also. The pool is very tiny, it should be called a hot tub. Overall we enjoyed our stay and would book a room here again. Within a 25 minute drive to the Niagara Falls state park.
Couldn't turn the bathroom light off at night. The light switch was broke to turn off. The fire extinguisher in the halls was not up to date. 1st floor one fire extinguisher was inspected 2020. The 2nd floor fire extinguisher was inspected 2021. I was told that the pool was heated but it wasn't.
Easy access to transportation links
The man who manages the food court was so pleasant, he started our day well and added to our stay. I wish I had gotten his name.
Room was clean, but lobby, hallways, elevators and stairwells smelled like cigarettes.
It was a nice place. Only stayed one night and was right next door to UB and close to a lot of places to eat. My room itself was missing a shower curtain and the alarm was not working. Other than that, was average stay. Didn't get to see the heated pool.
Breakfast was all wheat products (bagels, toast, cereal) except hard boiled eggs and instant oatmeal. Currently under remodeling construction. (5/25/2021)
It's a very nice place, our last night there were a dozen kids checked in and they were so loud and running around the lobby.
bathroom and towels didn't look clean. everything else ordinary
The room had a bad smell. The staff responded immediately by moving us to another room. However, this room also smelled. The front door faced the back of a gas station which was unattractive. Several people hanging around the parking lot and grassy areas drinking. Staff friendly, room clean and quiet, tv easy to operate, coffee in room terrible.
Nice clean facility, good service and kind staff. Beautiful location and restaurants and fuel service close by.
Absolute great and acommcidating staff will tey to always come back.
Convenient hotel near stores and restaurants. Nice breakfast
My wife and I have stayed here several times now, and we have always encountered clean and exceptionally quiet rooms and a courteous staff. The complimentary breakfast is pretty standard in its offerings, but the food is somewhat better than most mid-priced chain venues..With easy access to major highway--but not SO close as to be be noisy--the location is conveniently located for visits to most cultural and educational venues.
Great hotel close to the University campus, very important .
Nice hotel with good staff. Good breakfast. Only 20 mins away from the Niagara falls
Very nice experience. Staff were always friendly and helpful. Our room had everything that we needed. Great breakfast bar with lots of great options to choose from. Fresh coffee always available. Laundry area was really a plus as well.
Comfort Inn University places you adjacent to University At Buffalo - North Campus. This 102-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available once per stay.
Guests of Comfort Inn University have access to an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a business center, a meeting room, and a computer station.
Place was nice and clean. Breakfast was pretty good also. The pool is very tiny, it should be called a hot tub. Overall we enjoyed our stay and would book a room here again. Within a 25 minute drive to the Niagara Falls state park.
Couldn't turn the bathroom light off at night. The light switch was broke to turn off. The fire extinguisher in the halls was not up to date. 1st floor one fire extinguisher was inspected 2020. The 2nd floor fire extinguisher was inspected 2021. I was told that the pool was heated but it wasn't.
Easy access to transportation links
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
The man who manages the food court was so pleasant, he started our day well and added to our stay. I wish I had gotten his name.
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager
Room was clean, but lobby, hallways, elevators and stairwells smelled like cigarettes.
Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience. Sincerely, Hotel Manager
It was a nice place. Only stayed one night and was right next door to UB and close to a lot of places to eat. My room itself was missing a shower curtain and the alarm was not working. Other than that, was average stay. Didn't get to see the heated pool.
Thank you for staying with us.
Thank you for staying with us, we're glad you enjoyed your stay!
Breakfast was all wheat products (bagels, toast, cereal) except hard boiled eggs and instant oatmeal. Currently under remodeling construction. (5/25/2021)
Thank you for staying with us.
Dear Guest, We're pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that maintenance issues detracted so much from your stay with us. We're working daily to make the hotel better. Everything we do is aimed at improving the guest experience, and we obviously let you down in some ways. You can expect a much better experience in the future because we're improving every day. Sincerely, Hotel Manager