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Recent guest reviews

This place was not clean had to change rooms 3 times. Had a car that was broken apart in the parking lot car parts everywhere just not clean

Great customer service... horrible rooms when it comes to cleanliness and smells. Left the day i checked in and paid for another room at another hotel the same day.

First the good...the staff is very pleasant and try to be helpful, the included breakfast is good and it’s a quick 10 minute walk to Knotts Berry Farm and is right next to a bus stop. The bad...we booked 2 rooms that ended up being 6 rooms apart, neither room had a working telephone (the maintenance man did fix them), both rooms had non working lights and non working plug-ins so we could only have the lights on(they are plug in) or charge a phone etc. The bathrooms in both rooms were smelly and one of the bathrooms the bathtub faucet leaked so bad you couldn’t use the shower so we used one room to shower everyone as no one came to fix it (we talked to the front desk staff about this several times and after a week there still no one came to even check it). The furniture in both rooms was ripped and falling apart. I would not recommend this hotel to anyone as we didn’t feel safe due to the bad wiring.

A random person entered my room (I lathed it) at around 8 am. Called front desk and they claimed it was the "maintenance person"

This is not a glamour hotel. This is a I’m gonna sleep maybe take a shower and get to the days events. The newly renovated rooms were nice rooms that were well lit.

Very comfortable beds! Good shower. Lots of items needed attention (bathroom light didn’t work all of the time, switches on wall lights were old and difficult to turn on, AC rattled, fan in BR didn’t work sometimes, refrigerator froze items, strange concerning red stain on carpet and inside of bathroom door- was it blood??)

The breakfast was good. But the rooms were dirty and smelled like mildew. I looked on the window curtains and there was mold all over them.

When I arrived at 4am, the worker was asleep and I had to wait awhile for him to wake. Then it took him forever to check me in because he was not fully awake and he had a hard time using the computer. The door was extremely difficult to open to my room. It may need a new lock. My room didn’t get cleaned the next night.

Room smell was bad. People smoking on the aisles. Carpet not very clean. Spacious room. Nice French door for suite. Lobby and breakfast area is good. Hot breakfast served. 24 hours coffee and water is a great perk.

Dirty worn out room. Location of room was dangerous.

We stayes for 6 nights the price was great restaurants near by highways near by

It was nightmare stay in this place... first of all room phone line was cut off can't call front desk . Can't get good night sleep because people stay out side playing loud music having a party all night long ...Kids are runing aroud everywhere will not recommend unless you like to party all night long. Very disappointed

Facility was extremely outdated. Old looking. Smelled awful in the room I was given. My five year old began to sneeze like crazy. Which flared up his alergies as well as mine. Restroom was dirty never cleaned. Which right away I was like I’m not staying here. Thankfully Omar was the front desk employee and I told him if I can cancel. Thankfully he approved the cancelation and I was refunded the entire amount I was charged for the two night stay. I would like to thank Orbitz for also confirming my cancelation and allowing the hotel to fully complete the refund.

Best price in the area compared to other hotels. Currently its being renovated and that was a surprise but the room was clean and spacious for the money.

The minute we arrived we heard the loud remodeling going on , especially with the machine that removes tile from floor. The computers were down at check in and the manager the other check in clerk were On phone trying to get computers going, the line was getting bigger. The manager said he would compensate with discount but he never did . We literally waited about an hour at check in . The rooms , well what can you expect for the price, floors were stained, beds were ok. I’m not a picky person at all . But I was very disappointed with the staff .

Beach Blvd Buena Park CA

Hotel highlights

  • Walking distance to Medieval Times and Knott's Soak City Water Park
  • Free on-the-go breakfast
  • Free in-room WiFi
  • Free uncovered self parking

Quality Inn & Suites Buena Park Anaheim places you next to Medieval Times and a short stroll from other popular sights like Knott's Soak City Water Park. This 176-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

All 176 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets.


Property features

At Quality Inn & Suites Buena Park Anaheim, guests have access to an outdoor pool, a spa tub, and conference space. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds with Sofa Bed, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 2 Queen Beds with Sofa Bed, 2 Bathrooms, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 3 Queen Beds, Non Smoking

3 Queen Beds | Sleeps 6

Guest reviews for Quality Inn & Suites Buena Park Anaheim

Everyone (36) Couples (1) Family (6)
1
Family with small children

This place was not clean had to change rooms 3 times. Had a car that was broken apart in the parking lot car parts everywhere just not clean

By , from Phoenix on Nov 23, 2020

1
Family Family with small children

Great customer service... horrible rooms when it comes to cleanliness and smells. Left the day i checked in and paid for another room at another hotel the same day.

By , from Irvine,CA on Jul 18, 2020

5
Everyone

By on Mar 6, 2020

1
Everyone

By on Mar 4, 2020

2
Family

First the good...the staff is very pleasant and try to be helpful, the included breakfast is good and it’s a quick 10 minute walk to Knotts Berry Farm and is right next to a bus stop. The bad...we booked 2 rooms that ended up being 6 rooms apart, neither room had a working telephone (the maintenance man did fix them), both rooms had non working lights and non working plug-ins so we could only have the lights on(they are plug in) or charge a phone etc. The bathrooms in both rooms were smelly and one of the bathrooms the bathtub faucet leaked so bad you couldn’t use the shower so we used one room to shower everyone as no one came to fix it (we talked to the front desk staff about this several times and after a week there still no one came to even check it). The furniture in both rooms was ripped and falling apart. I would not recommend this hotel to anyone as we didn’t feel safe due to the bad wiring.

By , from Canada on Feb 12, 2020

Review comment responded on Feb 17, 2020

Please accept our apologies for the unpleasant experience you had with us. I will let our housekeeping and maintenance department know about the issues you mentioned to perfect those areas. Also next time you have two reservations please call us in advance so we can pre-block rooms next to each other. We hope you will give us another opportunity to better serve you in the near future

2
Business Business

A random person entered my room (I lathed it) at around 8 am. Called front desk and they claimed it was the "maintenance person"

By on Jan 20, 2020

Review comment responded on Jan 27, 2020

Please accept our apologies for the unpleasant experience you had with us. I will let our housekeeping and maintenance department know about the issue you mentioned to perfect those areas. We hope you will give us another opportunity to better serve you in the near future.

3
Friends

This is not a glamour hotel. This is a I’m gonna sleep maybe take a shower and get to the days events. The newly renovated rooms were nice rooms that were well lit.

By on Jan 19, 2020

Review comment responded on Jan 27, 2020

Thank you for stay with us at The Quality Inn & Suites.

3
Family

Very comfortable beds! Good shower. Lots of items needed attention (bathroom light didn’t work all of the time, switches on wall lights were old and difficult to turn on, AC rattled, fan in BR didn’t work sometimes, refrigerator froze items, strange concerning red stain on carpet and inside of bathroom door- was it blood??)

By on Jan 4, 2020

Review comment responded on Jan 9, 2020

Thank you for your feedback regarding your stay at The Quality Inn & Suites. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding your room. We will address this concern with housekeeping and maintenance . We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

4
Everyone

By on Nov 25, 2019

Review comment responded on Dec 5, 2019

Thank you so much for taking the time to give us a good rating. Thanks Sincerely; Management

3
Everyone

By on Oct 15, 2019

Review comment responded on Oct 30, 2019

Thanks for your rating!

Quality Inn & Suites Buena Park Anaheim

7555 Beach Blvd, Buena Park, CA 90620
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