Management was friendly, Room was clean, love the bunk beds, we enjoyed our stay at the Best Host. Wished the amusement parks were open so we could’ve stayed longer.
Location. Location, Location! Did I say location??
I would like to say that the staffing members are very rude. The maids on staff treat you horribly and after posting a do not disturb sign on the door they come knocking every 15 minutes. And claimed they do not speak English.
If you are going with children avoid at all cost. We ended up needing to book a hotel Thursday night and the hotel we booked in Anaheim was sold out so we stayed here. We arrived late I phoned the front desk so they would not give the room away. Check in was fine. We went to our room only to find it reeked of cigarettes and weed. I was traveling with three teenage girls. You get what you pay for I guess. Will never stay here again.
Convenient place to dtay and clean. Breakfast is amazing
So far, I've noticed that there are key factors that lend to a good experience. For example, housekeeping is a day to day activity. When the staff is friendly, hard working and happy it helps with the overall experience.
Friendly and accommodating employees. The staff that drove the shuttles were the best.
Nice location, walkable to Knotts Berry Farm and Disneyland is about 5 miles away. For the price, it's ok but not like a high class hotel. Was a bit noisy at night, I guess people coming back from the amusement parks.
TV did not work at all And that could be done was talk to the manager the next morning. When talking to the manager i was to l.j d they were working on it. I stayed in thr same room two weeks prior and the Cable did not work then either. Dont know who ownsvthis place but they need to check YOUR REVIEWS!!
I was a long-time visitor, more than ten stays. No more. I guess a regular customer means nothing to Best Host. Very disappointed.
The hotel was very close to Knott's Berry Farm. The simple 10-minute walk was nice. The complimentary breakfast buffet was good and filling. The buffet area was small and got crowded quickly. I suggest going early. We rented 3 rooms - 112, 115 & 228. Each had its own issues. Room #112 had ants and powerful water pressure. No matter where the shower head was faced, it ricocheted off the tile and onto the bathroom floor creating a pool of water. Room #115 had spiders and the same shower issue. We had to use all of our towels to mop up the water in the morning and didn't receive fresh ones until after 5pm. Room #228 was the "Honeymoon Suite". It had a mirror above the bed with blue lights. The blue lights were also in the bathroom where there wasn't any hot water. When we arrived and checked in at 4:15pm rooms #112 & #115 were not ready. They were working in room #115 and had kind of started in #112. When we asked the front desk why they didn't advise us of this, they didn't have an answer. Housekeeping was VERY slow. We found a long, black hair on a pillow in #115. There was a dirty washcloth and used toiletries left in #112 on the day of check-in. Be advised: the rooms facing Crescent are VERY noisy. You can hear everyone and everything. Also, there is a gap between the door and the jam; the door will close and lock, but you can see some light peeking through.
Best Host Inn places you within a 15-minute stroll of popular sights such as Knott's Berry Farm and Knott's Soak City Water Park. This 86-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Best Host Inn's 86 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, safes, and phones.
At Best Host Inn, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free theme park shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. This motel also has a 24-hour business center.
Management was friendly, Room was clean, love the bunk beds, we enjoyed our stay at the Best Host. Wished the amusement parks were open so we could’ve stayed longer.
This review made our day, Nina! Thank you and we look forward to welcoming you back again the next time you are in our area.
Thank you for choosing the Best Host Inn for your travels! We look forward to another amazing review!!
We are disappointed that we could not meet your expectations. We hope to have another opportunity to serve you better in the future.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your review and we look forward to seeing you again.
Location. Location, Location! Did I say location??
We appreciate you highlighting our location, location, location! Thank you very much :)
I would like to say that the staffing members are very rude. The maids on staff treat you horribly and after posting a do not disturb sign on the door they come knocking every 15 minutes. And claimed they do not speak English.
Please accept our sincere apology for this inconvenience and how it effected your stay. We will send your concerns on to the General Manager for their review.
If you are going with children avoid at all cost. We ended up needing to book a hotel Thursday night and the hotel we booked in Anaheim was sold out so we stayed here. We arrived late I phoned the front desk so they would not give the room away. Check in was fine. We went to our room only to find it reeked of cigarettes and weed. I was traveling with three teenage girls. You get what you pay for I guess. Will never stay here again.
We are saddened to hear that we could not meet all of your expectations in regards to your stay with us. We hope to have another opportunity to welcome you back in the future for a better outcome.
Convenient place to dtay and clean. Breakfast is amazing
Thanks so much for mentioning our facility and breakfast offerings!
So far, I've noticed that there are key factors that lend to a good experience. For example, housekeeping is a day to day activity. When the staff is friendly, hard working and happy it helps with the overall experience.
We appreciate you recommending the Best Host Inn.
Thank you for visiting us, we appreciate your rating.