Free shuttle to Disneyland!
Staff is great, very helpful.
They have spiders an flies at the room and was dirty
it was clean
in posting said full breakfast even on there posting board said full breakfast when I got there i had to give them additional $50. that would be returned as soon as i check out I check out 6;30 am just to hear them say Monday ill get refund my debt. card is for spending only im not allowed to deposit money on card when and if they refund the 50 back on card ill be in violation on agreement with Visa and the bank will deactivate my card until I call in and explain why there was a deposit put on card etc. also the room they gave me was not clean and had to reassign me another very bad experience overall .
We stayed at this hotel along time ago and we loved it, so we thought it would be the same. How wrong we were. The front desk staff was very cold and didn't even greet us. Every day, When we got back to our room, the room key didn't work, so I had to go to the front desk and get it reset. That's very annoying after a long day. The rooms need some serious updating; bathroom tub tiles cracked, toilet need to be flushed many times. The carpets need to be changed because they always seem dirty even though they are not. The beds aren't queen as stated in advertisement and are very uncomfortable. The mattress are old and they seem to curve towards the center. The sheets are old and stained, towels are old and rough. Our room was next to the cleaning staff laundry room and they would laugh and talk very loudly from early in the morning. The cleaning lady kept knocking on our room asking if we needed service. There are crickets everywhere even inside our room. It was not a very pleasant stay and I don't think we will ever be staying at this place. The only good thing about this hotel is that it;s a walks distance to Knott's berry farm or Splash city.
Roaches falling from the ceiling, shady people lurking in the hallways and loud music late at night. Left the hotel within two hours of checking in, could not deal with the filth and noise. Would never recommend staying in this place.
It all was to my satisfaction. Their staff is excellent
Knott's Berry Farm is a short stroll from Best Host Inn, and other popular attractions like Medieval Times are within a mile (2 km). This 86-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Best Host Inn's 86 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, safes, and phones.
At Best Host Inn, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free theme park shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. This motel also has a 24-hour business center.
Free shuttle to Disneyland!
Staff is great, very helpful.
It is a pleasure to read your review of the Best Host Inn. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.
They have spiders an flies at the room and was dirty
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.
it was clean
Thank you for recommending our hotel to future guests. We look forward to your next stay with us.
in posting said full breakfast even on there posting board said full breakfast when I got there i had to give them additional $50. that would be returned as soon as i check out I check out 6;30 am just to hear them say Monday ill get refund my debt. card is for spending only im not allowed to deposit money on card when and if they refund the 50 back on card ill be in violation on agreement with Visa and the bank will deactivate my card until I call in and explain why there was a deposit put on card etc. also the room they gave me was not clean and had to reassign me another very bad experience overall .
It is the hotel's policy to ask for a deposit for incidentals. All hotels ask for a deposit and it is always returned after check-out. If you have further concerns and you would like to discuss them please don't hesitate to give us a call.
We stayed at this hotel along time ago and we loved it, so we thought it would be the same. How wrong we were. The front desk staff was very cold and didn't even greet us. Every day, When we got back to our room, the room key didn't work, so I had to go to the front desk and get it reset. That's very annoying after a long day. The rooms need some serious updating; bathroom tub tiles cracked, toilet need to be flushed many times. The carpets need to be changed because they always seem dirty even though they are not. The beds aren't queen as stated in advertisement and are very uncomfortable. The mattress are old and they seem to curve towards the center. The sheets are old and stained, towels are old and rough. Our room was next to the cleaning staff laundry room and they would laugh and talk very loudly from early in the morning. The cleaning lady kept knocking on our room asking if we needed service. There are crickets everywhere even inside our room. It was not a very pleasant stay and I don't think we will ever be staying at this place. The only good thing about this hotel is that it;s a walks distance to Knott's berry farm or Splash city.
Your feedback concerns us and we have shared your review with the General Manager.
Roaches falling from the ceiling, shady people lurking in the hallways and loud music late at night. Left the hotel within two hours of checking in, could not deal with the filth and noise. Would never recommend staying in this place.
We have no record of you staying here or any reservations from Orbitz. At your convenience please call the hotel so that we can discuss your review. Thank you.
Noe, it was a pleasure having you as our guest and we look forward to welcoming you back the next time you visit the area.
Misa, we're sorry you were unhappy. If you have further concerns please don't hesitate to give us a call.
We're so glad you enjoyed your time spent at our hotel and the shuttle to Disneyland! We hope to see you return in the future.