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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Exterior
Free daily continental breakfast
Free daily continental breakfast

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Buena Park, CA
  • Place, Medieval Times
    ‪12 min walk‬
  • Place, Knott's Berry Farm
    ‪2 min drive‬
  • Place, Knott's Soak City Water Park
    ‪2 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Buena Park

Medieval Times is a short stroll from SureStay Hotel by Best Western Buena Park Anaheim, and other popular attractions like Knott's Berry Farm are within a couple of miles (3 km). This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Buena Park and also close to Knott's Soak City Water Park.

What's nearby

  • Buena Park Historical Society - 8 min walk - 0.5 miles
  • Medieval Times - 12 min walk - 0.7 miles
  • Knott's Berry Farm - 2 min drive - 1.2 miles
  • Knott's Soak City Water Park - 2 min drive - 1.2 miles
  • Buena Park Mall - 4 min drive - 1.7 miles

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪La Huasteca - ‬5 min walk
  • ‪Shojiki - ‬4 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

SureStay Hotel by Best Western Buena Park Anaheim offers an outdoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. This hotel also has a vending machine.
Guests can expect free WiFi and 37-inch flat-screen TVs with satellite channels. Refrigerators, coffee makers, and hair dryers are also available.
An outdoor pool and a hot tub are on site.

Similar properties

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Days Inn by Wyndham Buena Park
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  • Free WiFi
  • Air conditioning
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7.0 out of 10, Good, 1,474 reviews
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The price is $75
Apr 16 - Apr 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

What is there to do near SureStay Hotel by Best Western Buena Park Anaheim?

This hotel is located in Buena Park within a short 13-minute walk of Medieval Times. You'll also find Knott's Berry Farm and Knott's Soak City Water Park within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Mar 24, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does SureStay Hotel by Best Western Buena Park Anaheim feature a casino?

No, SureStay Hotel by Best Western Buena Park Anaheim doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Buena Park Anaheim?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Buena Park Anaheim?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, this hotel has a spa tub.

Does SureStay Hotel by Best Western Buena Park Anaheim feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Buena Park Anaheim offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Buena Park Anaheim allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Buena Park Anaheim though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Buena Park Anaheim?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SureStay Hotel by Best Western Buena Park Anaheim?

The closest major airport to SureStay Hotel by Best Western Buena Park Anaheim is Fullerton, CA (FUL-Fullerton Municipal), which is 2.1 mi away (9 minutes by car). Another top airport is Long Beach Municipal Airport (LGB), which is located 18.1 mi away (27-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Buena Park Anaheim?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Buena Park Anaheim.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8
Rating 10 - Excellent. 197 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 203 out of 1002 reviews
Rating 4 - Poor. 153 out of 1002 reviews
Rating 2 - Terrible. 277 out of 1002 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chuck

Business traveler
Liked: Cleanliness, staff & service, amenities
Very clean only issue was no hot water
Stayed 1 night in Dec 2025

2/10 Terrible

Donnesha

Stayed 1 night in Nov 2025

10/10 Excellent

Maiara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

4/10 Poor

Jeannine

Stayed 1 night in Nov 2025

10/10 Excellent

ABRAHAM JIMENO

Stayed 1 night in Oct 2025

2/10 Terrible

Elena

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
Left immediately. Roaches in bathroom , stains on furniture
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Stayed 2 nights in Oct 2025

6/10 Okay

Carla Necka

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Stayed 3 nights in Oct 2025

2/10 Terrible

Ernesto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like there had been a water leak and had developed a strong smell of mold, caused me to have an allergic reaction and had to leave the room after only one hour.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jessen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sizzler restaurant across the street. Other food options within walking distance. Clean room and very spacious. Family friendly . Beds were very comfortable for me with a bad back. 9 minutes from Knotts Berry Farm, 5 minutes from Medieval Times. Very close to freeway on-ramp. 3 story with elevator and lots of parking. Very friendly check in and out. Recommended.
Stayed 3 nights in Oct 2025

2/10 Terrible

taylor

Stayed 3 nights in Oct 2025

2/10 Terrible

Jacob

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hot water didn't work. Lobby smells really bad. Bloody bandaid left on nightstand
Stayed 3 nights in Sep 2025

6/10 Okay

Lee

Stayed 3 nights in Oct 2025

4/10 Poor

Aurystella

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Medicus

Stayed 2 nights in Sep 2025

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Bianca

Traveled with group
Disliked: Amenities
The room its self was not bad. The bed and pillows were comfortable. The “ continental breakfast” was horrible. We went in the morning, looked around and headed to the Denny’s down the street
Stayed 3 nights in Aug 2025

10/10 Excellent

Erick La Nard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clerk at the front was very nice and professional.Very informative.The grounds was clean.The room was very comfortable.I planned on staying again in the future
Stayed 1 night in Aug 2025

10/10 Excellent

Jehan

Stayed 4 nights in Aug 2025

10/10 Excellent

ANTHONY, VANCOUVER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2025

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was ejaculation all over the chair along with other mystery stains. Rat droppings on the sheets. Everything was sticky. Remote was slimy.
Stayed 2 nights in Jul 2025

8/10 Good

Lisette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Maria

Stayed 2 nights in Apr 2025

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