Hotels in Brookhaven

"I booked two rooms, each with two queen beds. Our rooms were on two entirely different floors. Check in was easy. The pool area was fine, but the floor tiles are extremely slippery when bare-footed. The lock on the fitness room was broken and just lying on the floor. The equipment there was fine, but there were no sanitizing wipes, cups for water, or tissues. The rooms themselves were fine. The stairwells were pretty dirty and looked like no one from the staff ever bothered to clean them. The breakfast was good and offered an excellent variety of food. It was constantly being replenished. When we returned from a baseball game on Saturday, all of our key cards had been erased. No one could access their rooms or outside doors. We had to go to the front desk to get our cards reset. There was no hot water beginning Friday night. There was no hot water all day Saturday. When I checked at 9:30 Saturday night, there was finally hot water. This was a pretty big issue because we were there for a baseball tournament. We were cold, wet from rain, and dirty from playing ball. We were unable to wash the chlorine off after swimming. I'm also wondering how the staff was able to prepare breakfast on Saturday without hot water. Amanda G was absolutely wonderful and so helpful! Another staff member, whose name I don't recall, was snippy about providing additional towels. I booked a room for 4 but only received 2 towels. Huh? I would not stay here again despite the great location. "

"good breakfast, easy parking"

"Our king bed suite was huge and would have been very comfortable except the thermostat in the room didn't seem to work. The room never got above 66 degrees regardless of what setting we put the heat."