Skip to main content
Beginning of main content

Recent guest reviews

Property was nicely located near Boston common. If you are traveling with a dog, it’s a nice location. Otherwise, hotel is area where dropping off and picking up and be impossible because if the busy road and tiny valet area. Tried to valet but unable to and thankful because although they say you can go in and out, it is so small and busy that you will be waiting quite a while and it’s $55/day. Hotel ran out of complimentary coffee which was

I love how close it is to everything. Very convenient location.

Skyline room is great, hotel doesn’t have a microwave soo, self explanatory. At least the had a mini fridge. Staff is cool. Hotel decor is very nice, bathrooms and overall hotel is very clean. All I would ask for is a microwave! I didn’t know I would have to look for microwave in hotel amenities! Now I know!

Only complaint was our unit's shower door was leaking a little. That wasn't enough to detract from the rest of the stay much. Room was great, free wine hour was fun and the breakfast is excellent. They even waived a parking charge because of the issue with the shower and sent the engineer to go fix it. Solid place

I Check in at 5pm an outside my room were used plates with food from the previous guest. The shower door was not entirely clean. And I found shopping tickets from the previous guest.

This is a horrible hotel. Our room was like a dungeon. It was black and dreary. The walls were a dark grey, hardly any lighting. It did not look like the picture we saw when we booked it. Not even close. Yes this hotel is in a perfect place for touring but for what we paid for the room was unbelievable. Don’t stay here. Even when I was near the front desk people were complaining about their room. One man hit his hand on the front desk he was so frustrated. I could hardly wait to leave. I wish there was a way to get my money back. If I could of cancelled my room while I was there I would have. So disappointed.

Not everyone is adept using a tablet for information. The TV should be simple to operate & not require a series of steps each time it is turned on. I was charged for a movie (charge later removed) I never watched because of difficulty using the remote. The bathroom is very small. A desk or table should be in every room without it being a special request. Members of the staff are very nice . The included breakfast was very good & the pre-dinner wine was a nice touch.

Lightening was very dark in bathroom and room. Staff was friendly but was not big on recommendations or helping with transportation.

Staff were top flight. Special thanks to Danielle at the front desk and Norma in housekeeping. They couldn't have been nicer!

The property is perfectly located in the center of everything, yet while inside you couldn't hear a thing.

excellent service ... great location... comfortable room

Tremont St Boston MA

Hotel highlights

  • Steps from The Freedom Trail and Orpheum Theater
  • Fitness center
  • WiFi in rooms and public areas (fees apply)
  • Free bike rentals

Located in Downtown Boston, Kimpton Nine Zero, an IHG Hotel is next to popular attractions like The Freedom Trail and Orpheum Theater. This 190-room, 4.5-star hotel welcomes guests with conveniences like a fitness center, a conference center, and free use of bicycles.


Dining

For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 190 recently renovated rooms provide free newspapers, laptop-compatible safes, and phones. Flat-screen TVs come with pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include ironing boards and desks. Housekeeping is available on request.


Property features

Renovated in 2019, Kimpton Nine Zero, an IHG Hotel offers a fitness center, WiFi in public areas, and a conference center. Valet parking is available for USD 55 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free use of bicycles, express check-out, and a porter/bellhop.

Room options

Room, 1 King Bed, Corner (Skyline)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Oversized)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (Accessible Shower, Oversized)

2 Queen Beds | Sleeps 4

Room, 1 King Bed (City Skyline)

1 King Bed | Sleeps 3

Guest reviews for Kimpton Nine Zero, an IHG Hotel

Everyone (26) Couples (6) Family (6)
3
Everyone

Property was nicely located near Boston common. If you are traveling with a dog, it’s a nice location. Otherwise, hotel is area where dropping off and picking up and be impossible because if the busy road and tiny valet area. Tried to valet but unable to and thankful because although they say you can go in and out, it is so small and busy that you will be waiting quite a while and it’s $55/day. Hotel ran out of complimentary coffee which was

By on Apr 7, 2021

Review comment responded on Apr 7, 2021

Thank you for your review, we will bring up your comments to the management team.

4
Family

I love how close it is to everything. Very convenient location.

By on Apr 5, 2021

Review comment responded on Apr 5, 2021

Thank you for your review and thank you for staying with us.

4
Everyone

By on Feb 16, 2021

Review comment responded on Feb 26, 2021

Thank you for your review and thank you for staying with us.

3
Everyone

Skyline room is great, hotel doesn’t have a microwave soo, self explanatory. At least the had a mini fridge. Staff is cool. Hotel decor is very nice, bathrooms and overall hotel is very clean. All I would ask for is a microwave! I didn’t know I would have to look for microwave in hotel amenities! Now I know!

By , from Boston on Oct 27, 2020

Review comment responded on Oct 27, 2020

Thank you for your feedback and thank you for staying with us here at the Nine Zero Hotel

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 24, 2020

Thank you for your feedback

4
Everyone

By on Jan 20, 2020

Review comment responded on Jan 24, 2020

Thank you for your feedback

5
Everyone

By on Jan 13, 2020

Review comment responded on Jan 20, 2020

thank you for your feedback

5
Partner Couples

Only complaint was our unit's shower door was leaking a little. That wasn't enough to detract from the rest of the stay much. Room was great, free wine hour was fun and the breakfast is excellent. They even waived a parking charge because of the issue with the shower and sent the engineer to go fix it. Solid place

By on Nov 28, 2019

Review comment responded on Nov 28, 2019

Thank you for your feedback

4
Partner Couples

I Check in at 5pm an outside my room were used plates with food from the previous guest. The shower door was not entirely clean. And I found shopping tickets from the previous guest.

By on Nov 19, 2019

Review comment responded on Nov 28, 2019

Thank you for your feedback

1
Partner Couples

This is a horrible hotel. Our room was like a dungeon. It was black and dreary. The walls were a dark grey, hardly any lighting. It did not look like the picture we saw when we booked it. Not even close. Yes this hotel is in a perfect place for touring but for what we paid for the room was unbelievable. Don’t stay here. Even when I was near the front desk people were complaining about their room. One man hit his hand on the front desk he was so frustrated. I could hardly wait to leave. I wish there was a way to get my money back. If I could of cancelled my room while I was there I would have. So disappointed.

By , from San Diego on Nov 4, 2019

Review comment responded on Nov 5, 2019

Thank you for your feedback

Kimpton Nine Zero, an IHG Hotel

90 Tremont St, Boston, MA 02108
url importing http://www.orbitz.com/Boston-Hotels-Kimpton-Nine-Zero,-an-IHG-Hotel.h867308-p2.Hotel-Reviews
There was an error importing /Boston-Hotels-Kimpton-Nine-Zero,-an-IHG-Hotel.h867308-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Boston-Hotels-Kimpton-Nine-Zero,-an-IHG-Hotel.h867308-p2.Hotel-Reviews