We had a very unfortunate experience at the property, we were stranded with no power for a few hours unable to reach the owner.Although later the owner sent someone to help and offered another property, but this caused us being stranded without any support for hours before we got a response.The house looked like it was also out of power for a few days.I am more disappointed in vrbo support team, we didn’t receive any support from the vrbo team.The owner was very kind and understanding once they were able to reply