2/10 Terrible
Lisa T.
Apr 19, 2026
Disliked: Cleanliness
The home is beautiful and the front sitting room was comfortable. The location is perfect for access to Hyde Park.I appreciate an honest review as a consumer so I am sharing this so others can be aware.We unfortunately were not able to complete our stay due to multiple cleaning issues and no heat in the home. While the host did get an HVAC tech out at 8:30 PM on a Thursday, they were not able to fix the unit and the home was at 61 degrees so we had to vacate at 11 PM, which really put a damper on the remainder of our trip. While I understand that unexpected maintenance issues occur this is something that should have been determined prior especially considering the host has remote access to the thermostat. It was also not the only issue. The house had either not been cleaned prior to our stay or the cleaners used were not thorough. We found the rear of the house unlocked and the list of cons went on from there - dirty pillows, an unorganized linen supply, multiple burnt out lights, a very dirty air filter, a slippery rug, a shower drain full of hair, a smelly kitchen drain, a fireplace that barely worked, and a bedroom window screen that was just sitting in the room against a wall. It was clear that the property maintenance has not been a priority.There is also not much privacy downstairs. Several windows do not have window coverings and is easily viewable by the surrounding neighbors.I hope others have better experiences than we did.
Lisa T.
Stayed 3 nights in Apr 2026