Elevator was out of service but it only had 2 floors.
The advertised breakfast was not as expected; it included coffee and breakfast bars and was very limited.
The location was good since I was coming from the airport late. There was an individual with a dog smoking just outside the front door when the facility stated that both were not allowed. The individual that checked me in was pleasant. There were laundry facilities and vending machines onsite. Room was clean and had a kitchenette and decent restroom.
Staff very helpful and pleasant. Room and kitchenette were clean and everything worked. I'd stay there again.
I guess they accept pets, however their was a yapping dog in the room next too me. I wanted sleep not a dog show
Didn’t have tv avaialabke qtrs for the laundry didn’t even try and offer me anything to make up for the lack of service before check out I had the housekeeper banging on my door to have me leave an hour early andnthen at check out there was no one at the desk as there lobby was full of people waiting for any staff member to see us standing there
Easy location to get to from interstate. Comfortable and inviting.
Great place to stay while traveling. Comfortable and close to reasonable dining
I've been to many hotels and honestly this is the best hotel I've been to. Clean rooms. Friendly staff. Comfort. Not overpriced, and good deal on what you get.
Everything was fine and in place for good experience!
Very clean and accommodating. Staff very kind and courteous.
I have been here nearly a week & not once has housekeeping knocked to even offer services, much less clean towels! Most staff is accommodating & friendly. But one older lady is extremely rude & unafraid to show just how judgemental she is. No ice machine, and as far as "comp breakfast" the options are little to none. Oatmeal, coffee, hot chocolate & individual muffins. No milk no juice, but it is better than absolutely nothing! I recommend else where if you want satisfaction...
Room was alittle smaller than the one in Utah. But quite adequate. Full size refrigerator as always which is a plus to me.
The place advertised a continental breakfast , upon checking in we are informed that the continental breakfast is muffins, granola bars and coffee. No ice machine , and bugs on the bed.
Nice room, clean, had everything you needed. Able to cook in your room, warm up food. Regular size fridge is a plus. Wifi is a little slow.
When I arrived on Aug. 18 they said I did not have a reservation and that they had no rooms. I showed them my printed room reservation fom Orbitz. They said, " that is an Orbitz confirmation and not from them". They would not honor it. Does Orbitz have an Agreement with Extended Stay America, particularly the one in Boise, Idaho??? Finally they did rent me a room but made me pay for it again. I am not happy with Orbitz. The room was OK.
Overall I had a pretty good stay. I don't have any major complaints.
Located in Vistas within a mile (2 km) of National Interagency Fire Center and Wildland Firefighters Monument, Extended Stay America Suites Boise Airport is within 2 miles (3 km) of Boise State University. This 107-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is offered each morning.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are also standard. Housekeeping is available on request.
At Extended Stay America Suites Boise Airport, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Elevator was out of service but it only had 2 floors.
The advertised breakfast was not as expected; it included coffee and breakfast bars and was very limited.
Thank you for your review and for choosing to stay at our hotel. We regret your disappointment with our breakfast offerings and that it did not live up to your expectations. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you once again, and we hope you will consider to revisit us. Sincerely, Hotel Management
The location was good since I was coming from the airport late. There was an individual with a dog smoking just outside the front door when the facility stated that both were not allowed. The individual that checked me in was pleasant. There were laundry facilities and vending machines onsite. Room was clean and had a kitchenette and decent restroom.
Lisa, thank you for being our guest at Extended Stay America. We are pleased you appreciated our thoughtful amenities and location. Thank you again, We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Staff very helpful and pleasant. Room and kitchenette were clean and everything worked. I'd stay there again.
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I guess they accept pets, however their was a yapping dog in the room next too me. I wanted sleep not a dog show
Thank you for your review. We apologize for the noise you experienced from other guests of the hotel. We want our guests to enjoy a good night's sleep, so we would have welcomed the opportunity to address the noise issues while you were still here. Please consider giving us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Didn’t have tv avaialabke qtrs for the laundry didn’t even try and offer me anything to make up for the lack of service before check out I had the housekeeper banging on my door to have me leave an hour early andnthen at check out there was no one at the desk as there lobby was full of people waiting for any staff member to see us standing there
Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Easy location to get to from interstate. Comfortable and inviting.
Thank you for being our guest and for posting your review. We're so glad you were so impressed with our perfect location and that you had a great stay. Thanks again for your review, and we hope you will choose Extended Stay America again! Sincerely, Hotel Management
Thank you for being a guest at our hotel and rating us highly. We are glad you had an overall comfortable stay and that our service and accommodations met your expectations. However, we regret any inconvenience you had. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management