Great place. I’ve stayed multiple times and never regret it.
Pros: It’s located right by a bunch of places within walking distance. The temperature is controlled by a thermostat rather than a wall unit. Breakfast was good! And the staff was really nice. Cons: NONE of the stairwells take you to the lobby, they all exit the building. The elevators are crowded and take a long time to get to the floor you need. Granted, a big part of that could be because we stayed there the weekend they had a big soccer tournament. The room we stayed in was really tiny. It was a king bed, we needed to fit a portable crib (pack n play) and there was hardly any walking room after that. My bathroom had hair all over the floor, like they don’t actually mop or sweep in there. I liked the keyless entry, via the app, but when I checked out… it didn’t process. We checked out at about 9:30 and I checked my app at 11. It said completed, but I was glad I called the hotel and asked if it showed we checked out on their end.
It was a perfect location
Clean room, excellent massaging shower head, good breakfast, convienent check out, fair price.
We chose this hotel when we come to Boise because it has a jacuzzi that we like to use after skiing. We were disappointed that we did not have advance notice that it was closed.
Liked the location and ease of entry. Bed and pillows all very soft, personal preference but my back ached. I know Idaho and boise have no mask mandate, but there is no pretence of masking among staff. It is silly to have enhanced cleaning prodedures but no masking requirement for staff during a pandemic spead by air not surfaces.
The only complaint I have was the pool was too cold. I wanted to take my toddler in but it was too chilly. Other than that we had a great stay. It was clean , quiet, had a great breakfast and staff was friendly. I would definately stay here again
Very comfortable stay!!
Clean and super friendly staff!
Great place. Close to everything. Friendly staff.
was fine
Beautiful property right in the heart of Boise. Block or so walk to bars, restaurants etc. super friendly staff
We stayed here for an evening driving through. Everyone was super friendly. The room seemed pretty clean and the view was nice.
Professional
Hotel far exceeded my expectations. Staff is Uber-customer focused and go out of their way to make sure you have a great experience. Rooms are spacious, clean, and comfortable beds. Pool has fun stuff for kids of all ages. Breakfast is hot with lots of options and great seating. You’ll enjoy your stay at this hotel!
Easy walk to restaurants. Good breakfast selection.
Hampton Inn & Suites Boise-Downtown places you next to Ballet Idaho and Julia Davis Park. This 3-star hotel has 186 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM. Satisfy your hunger from the comfort of your room with room service.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Other amenities include MP3 docks, refrigerators, and coffee makers.
Guests of Hampton Inn & Suites Boise-Downtown have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 15.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Great place. I’ve stayed multiple times and never regret it.
Pros: It’s located right by a bunch of places within walking distance. The temperature is controlled by a thermostat rather than a wall unit. Breakfast was good! And the staff was really nice. Cons: NONE of the stairwells take you to the lobby, they all exit the building. The elevators are crowded and take a long time to get to the floor you need. Granted, a big part of that could be because we stayed there the weekend they had a big soccer tournament. The room we stayed in was really tiny. It was a king bed, we needed to fit a portable crib (pack n play) and there was hardly any walking room after that. My bathroom had hair all over the floor, like they don’t actually mop or sweep in there. I liked the keyless entry, via the app, but when I checked out… it didn’t process. We checked out at about 9:30 and I checked my app at 11. It said completed, but I was glad I called the hotel and asked if it showed we checked out on their end.
Kayla, Thank you so much for taking the time to review our Downtown location, I will share both your pros and cons with my teammates regarding your stay with us, we are always looking for ways to improve and train in different areas and you've given us areas that need improvement. I do hope that you were able to enjoy some of the things that our downtown location has to offer! We look forward to your next stay with us. Have a great day!
It was a perfect location
Hi Amy, Thank you so much for the kind remarks you gave us. I want to let you know how much we love when you visit us in Boise! We always aim for our guests to have a great stay with us, and I am thrilled to see we were able to provide that for you. We hope to see you again!
Clean room, excellent massaging shower head, good breakfast, convienent check out, fair price.
Thank you for taking the time to complete our Hilton Survey! I want to thank you for the remarks you gave us and let you know that we use survey responses to improve our guest service! Our goal is to provide you with a Perfect Five stay!
We chose this hotel when we come to Boise because it has a jacuzzi that we like to use after skiing. We were disappointed that we did not have advance notice that it was closed.
Thank you for taking the time to provide feedback about your stay. Unfortunately, we had some unexpected repairs we had to do on the pool and hot tub. We did try to reach out to everyone about their reservation, we do apologize we couldn't reach you before your reservation time. Please Have a great day
Liked the location and ease of entry. Bed and pillows all very soft, personal preference but my back ached. I know Idaho and boise have no mask mandate, but there is no pretence of masking among staff. It is silly to have enhanced cleaning prodedures but no masking requirement for staff during a pandemic spead by air not surfaces.
Thank you for taking the time to provide feedback about your stay. The choice our hotel has made in regard to the mask policy - based on Hilton, Idaho regulations, and the CDC - will stay this way unless information changes. If upon your next visit you still feel uneasy about the mask mandate being by discretion you are more than welcome to continue wearing your masks and staff are always happy to unlock the stairwell- this would allow you to get to your room without being on an elevator with anyone. Again, your response is used for us to better service our guests, so thank you for taking the time to give us feedback and share your concerns it really does mean the world to our hotel. We hope to serve you again in the future to make up for this recent stay.
The only complaint I have was the pool was too cold. I wanted to take my toddler in but it was too chilly. Other than that we had a great stay. It was clean , quiet, had a great breakfast and staff was friendly. I would definately stay here again
Thank you so much for taking the time to complete our Hilton Survey! I want to thank you for the kind remarks you gave us and let you know how much we love when you visit us in Boise I am very excited to share your survey with the rest of my team! We always aim for our guests to have a great stay with us, and I am thrilled to see we were able to provide that for you! As for the pool I apologize for the issue you experienced. In future stays just give a ring to the front desk if the pool is too cold once again and we will happily send someone up to check on it and heat it up for you! Right now, the pool is getting an unexpected, but needed repair and update so hopefully upon your next stay there will be no issues at all!
Very comfortable stay!!
We are happy to hear you enjoyed your stay!
Clean and super friendly staff!
We are pleased that you enjoyed your time with us, and that our staff took care of your needs. We look forward to seeing you again!
Hi Eric,Thank you for staying with us at the Hampton Inn and Suite Boise-Downtown! We appreciate your feedback and hope to see you again the next time you are in town!