I didn’t like the fact that we paid for the hotel through Orbitz and then when we arrived at the hotel there was a small little sign at the front desk that said they don’t except Guess who live within 126 miles of the hotel. That would’ve been nice to know before driving over there and spending the money upfront. We had to cancel our reservation wait for a refund and stayed another hotel in the area. Ridiculous
Made reservation. Drove 120 miles and was initially told we couldn't check in because we were "local". Thats right .. coming from a town 120 miles away we were considered local??
The
The room was adequately clean and in good condition. Room had a refrigerator and microwave oven which is a plus. Overall, we were very satisfied for an overnight stay on a long road trip. It was located just off the freeway not in a bad area just not in a scenic area of town and very close to the airport.
The room wreaked like cigarette smoke and the breakfast in the morning had nothing to eat for someone with a nut allergy so we were unable to eat the breakfast.
Acceptable for the price for a Boise pit stop on a very long drive. Free breakfast was super limited.
everything we needed for a good night sleep and eatery around.
I don’t think anything was really unique but it was very cozy and I was able to get a good nights sleep
Poor poor poor. Nothing seemed to work like it was supposed to. The staff was as helpful as they are probably allowed so they aren’t to blame. Super old and outdated
There is no shuttle to the hotel/airport. They have a taxi service and it takes a lot of time. Property is located 3-4 minutes from the airport, yet we had to wait over 35 minutes for the taxi to arrive and pick us up.
Location was good right off the interstate. It is a 2 star hotel so you get what you pay for.
I arrived late and couldn’t get the free shuttle to respond. Had to pay for a taxi. I selected your motel especially because I believed the 24 hour shuttle would be reliable. I was disappointed.
Smoky hallway, unclear if there is an elevator (I didn’t see one and hauled my luggage up the stairs). The pool was drained and there was no breakfast (though booking site lists both of these amenities).
Do not book this place through Orbitz
Located in Sunrise Rim, Super 8 by Wyndham Boise is within a few miles (5 km) of popular sights such as Boise State University and ExtraMile Arena. This 106-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.
Guests can expect to find free WiFi and TVs with cable channels. Refrigerators, microwaves, and coffee makers are also available.
Super 8 by Wyndham Boise features free WiFi in public areas and a water dispenser. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a TV in a common area and a vending machine.
Hello Janet,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
I didn’t like the fact that we paid for the hotel through Orbitz and then when we arrived at the hotel there was a small little sign at the front desk that said they don’t except Guess who live within 126 miles of the hotel. That would’ve been nice to know before driving over there and spending the money upfront. We had to cancel our reservation wait for a refund and stayed another hotel in the area. Ridiculous
Dear Kimberly, Thank you for sharing your review and giving us an honest look at the guest experience in our hotel.It is disheartening to learn that you had a stressful situation when you arrived at our hotel. We would like to apologize for all the inconvenience, especially the fact that no one contacted you and this would have been avoided. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope you'll return and let us show you a far better experience.
Made reservation. Drove 120 miles and was initially told we couldn't check in because we were "local". Thats right .. coming from a town 120 miles away we were considered local??
Dear Joel, Thank you for taking the time to share your feedback. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We do apologize for all the inconvenience you encountered during your stay. Please know that your voice is of tremendous importance to us and we are confronting this issue that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing this matter with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.We do hope you'll return and let us show you a far better experience.
The
Dear Maria, Thank you for taking the time to share your feedback. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our primary aim to give you a five-star experience and it is disheartening to hear that this is not the impression we left you with. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.
Hello Shawn,Thank you for sharing this rating, and we welcome you to visit us again anytime.
The room was adequately clean and in good condition. Room had a refrigerator and microwave oven which is a plus. Overall, we were very satisfied for an overnight stay on a long road trip. It was located just off the freeway not in a bad area just not in a scenic area of town and very close to the airport.
Hello Eric, Thank you for your review and comments regarding our area and comments about our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Hello phiou, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
Hello Richard, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
The room wreaked like cigarette smoke and the breakfast in the morning had nothing to eat for someone with a nut allergy so we were unable to eat the breakfast.
Hello Allison,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.
Dear Robie, We appreciate you taking the time to leave a comment.We are sorry to hear that during your most recent visit, you had issues with the check-in process. We apologize for all the inconvenience this had caused you. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.We will do our best to improve next time. I sincerely hope you will come back so we can give you a much better experience.