Dirty and old. Lots of broken things
This was among my worst hotel experiences to date. The hotel was marked by banners in a run down parking lot. The entry was beautiful and made me feel like I may have had the wrong first impression. Getting to our room was a different story. Stairs and hallways were filthy. The first room had dried food stains on the floor and the bed covers were gross. The window overlooked the indoor pool which felt creepy so we asked for another room. The lady in the front desk who was initially very kind upon booking was extremely rude and kept asking if we left the room clean enough to resell for the night. We weren't even in there long enough to do anything! The new room was better and overlooked the parking lot which made me feel better because of the area this hotel was in. During the night, there were drug deals, sex, and drugs happening near my parked car. After a long restless night, we got up to leave early and found ants all around the walls and the shower. There was one guy there who seemed to be working hard to try to maintain the property and kindly recommend the restaurant but we were so grossed out by everything, we couldn't wait to leave. This was a terrible experience and I will be making a complaint to Wyndham.
Hallways and stairwells were very dirty.
This property was disgusting. If you're looking for a cheap quick stay just to sleep (which we were), it does the trick but it's gross and it's loud. Other guests were playing loud bass late into the night and the best part was the fire alarm that went off at 3:30am. The office wouldn't pick up the phone and we had zero communication from the staff on what to do so they ended up with the parking lot full of people in their pj's trying to figure out if we could go back in. Per the police officers that showed up, this appears to be a fairly common thing there.
I tried to cancel the reservation and they wouldn't do it and said that I had to do it through Orbitz. I couldn't find a way to cancel it through Orbitz so I "ate" the reservation without using the facility.
The place smell bad. Place its old. Not worth what i pay for.
/The property was very dirty. the carpet in the bedroom needed to be cleaned.
The pictures were outdated and need to be updated. The place smells strange, likely due to Indian food restaurant inside. There were ants in our room and we left with ant bites. We were so upset with the place, we left shortly after midnight. They also would not provide a receipt and said we will get it emailed to us eventually. The pool area was extremely hot and it’s inside. There is also no elevator, which is normally no big deal but when you have 3 small children and a lot of luggage, it makes it challenging when they put you on the second floor.
Overall rooms were clean, but some areas were worn (shower curtain had several holes) or damaged and evidence of poor maintenance (hole in wall underneath sink and water damage above shower and no bathroom vent fan).
Kind of Dowdy. Not spiffy at all. Nice lady at front desk the morning I left at 4 am
.when walking in, a msn man stole one of my hotel keys. I told the ftont desk about it and they didnt seem very concerned. They made me a new key. But didnt seem to be focused on the safety of myself and other guests.
The hotel was close to the airport but did not have the airport shuttle service it advertised. Once you get there the property doesn't have an elevator so you can't use a cart to take your bags to your 2nd floor room which is wsy at the back of the hotel. If you like Indian food you will love this place because the entire hotel smells like Indian food.
Convenient location to the Boise airport. The ground floor room that I was in had a window right next to a walkway around the hotel. For me it was fine since I’m a heavy sleeper, but recommend requesting a 2nd floor room to avoid occasional noise.
Building in disrepair. Stained older toilet. Dirty entranceway. Odor throughout. Filthy windows.
Located in Boise Bench within a 15-minute walk of National Interagency Fire Center and Wildland Firefighters Monument, Ramada by Wyndham Boise is within a few miles (5 km) of Hillcrest Country Club. This 116-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge.
Guests can expect free WiFi and 34-inch TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Ramada by Wyndham Boise features an indoor pool, a children's pool, and a gym. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a business center.
Thank you for your feedback.
Dirty and old. Lots of broken things
We appreciate your feedback!
Thank you, Tom.
This was among my worst hotel experiences to date. The hotel was marked by banners in a run down parking lot. The entry was beautiful and made me feel like I may have had the wrong first impression. Getting to our room was a different story. Stairs and hallways were filthy. The first room had dried food stains on the floor and the bed covers were gross. The window overlooked the indoor pool which felt creepy so we asked for another room. The lady in the front desk who was initially very kind upon booking was extremely rude and kept asking if we left the room clean enough to resell for the night. We weren't even in there long enough to do anything! The new room was better and overlooked the parking lot which made me feel better because of the area this hotel was in. During the night, there were drug deals, sex, and drugs happening near my parked car. After a long restless night, we got up to leave early and found ants all around the walls and the shower. There was one guy there who seemed to be working hard to try to maintain the property and kindly recommend the restaurant but we were so grossed out by everything, we couldn't wait to leave. This was a terrible experience and I will be making a complaint to Wyndham.
Please accept our sincerest apologies about the state of your room upon your arrival. Thank you for allowing us to improve upon your experience by leaving a review and we hope you consider giving us another chance to provide you with the comfortable, relaxing stay that you know we can offer.
Hallways and stairwells were very dirty.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
This property was disgusting. If you're looking for a cheap quick stay just to sleep (which we were), it does the trick but it's gross and it's loud. Other guests were playing loud bass late into the night and the best part was the fire alarm that went off at 3:30am. The office wouldn't pick up the phone and we had zero communication from the staff on what to do so they ended up with the parking lot full of people in their pj's trying to figure out if we could go back in. Per the police officers that showed up, this appears to be a fairly common thing there.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
I tried to cancel the reservation and they wouldn't do it and said that I had to do it through Orbitz. I couldn't find a way to cancel it through Orbitz so I "ate" the reservation without using the facility.
Thank you for staying with us and sorry to hear that we did not meet your expectations. We are working very hard to improve on our services.
The place smell bad. Place its old. Not worth what i pay for.
Thank you for staying with us and sorry to hear that we did not meet your expectations. We are working very hard to improve on our services.
/The property was very dirty. the carpet in the bedroom needed to be cleaned.
Thank you for staying with us and sorry to hear that we did not meet your expectations. We are working very hard to improve on our services.
Thank you for your feedback.