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Recent guest reviews

There were boogers and fluids smeared all over the walls and the towels were refolded with other peoples hair in them. Nothing was cleaned just made up again.

Tub and tile was filthy. Cheese melted on the microwave the rest in the ice bucket. Bed was comfortable. Lots of shady characters around.

Upon arrival I entered the room there was a full nail (acrylic) on the floor. -understandable things get missed, life happens. But upon entering the bathroom there was hair all over the sink, and some in the counter and floor. Thankfully the front desk staff (can’t remember her name, sorry) was extremely nice and got me another room right away. I was just as disappointed in the next room, but after a 14hr day of moving you chose your battles and kinda settle. My review is more so to hopefully help avoid the issue in the future.

Don't book here. The pictures aren't even of this hotel. Its of the one next door that they also own. My husband said when he pulled up there wasn't even a sign to say where the lobby was. I think Im going to have our credit card company dispute the charge. Its the only way for places like this to quit deceiving people. My husband had been on the road on his motorcycle for 12 hours in 100 degree heat, and pulled into this mess.

No pool, restaurant or bar as advertised. Old and shady ppl everywhere. Tv didnt work. Very low grade property, kinda a slum. Would never recommend that anyone stay there. Was horrible!

Don’t stay here. Tried checking in around 1 am. I was given keys to a room with people sleeping in the TWICE! Not clean. Mold on the walls. Was given a refund and found a new hotel.

Our room was so dirty! There were large hard crusty spots on the carpet, hairs and dirt on the bathroom counter, the desk had something sticky all over the top of it. There were holes in the curtains, only 2 small pillows for a whole king sized bed, crumbs all over the couch, and the handle in the bathtub had broken off and left two extremely sharp points in the wall that I cut my arm on. There was trash piled in the hallway, and the fire alarm was inexplicably going off for half an hour in the hallway of the hotel. I will never stay here again, and would not recommend this hotel to anyone.

This property certainly did not look like the pictures. Everything was outdated and things were broken. My room had a drawer that would not stay closed, motion lights in the entry that would come on in the middle of the night if anyone walked past my room. The TV would not work, there was no signal. And if you had problems the front desk would never know, because there was no phone to contact them in your room. So you would have to walk down to the front desk to complain. This was an animal-friendly hotel, and it was evident that animals had been in the facility and not cleaned up after. The floor was scratched up. The toilet was broken on one corner. Overall, I was very disappointed.

This place is changing ownership and under serious renovation... over half of the rooms are not being rented, the halls and stairs are dirty, and it seems like a significant portion of the rooms that are being rented are for long-term stays - lots of loitering. socializing, smoking right outside the building. Also, the check-in area is in another building and - FYI - it looks they are booking rooms in this hotel under several different hotel names, based on the different signs at the check-in counter. Lastly, my room only came with one curtain (so street lights were shining in), and had only two top sheets for covers. I asked the front desk for a blanket, which they provided, but it was very ratty.

The room was dirty, didn't look like the bathroom had been swept let alone mopped in a very long time. Bathroom counter had marker all over it. The tv remote didn't have batteries or a cover so we went to the desk to get that replaced, back to the room and the tv still wouldn't work. They did send a guy to fix it finally. There were food drips and crumbs on the top and face of both the microwave and mini fridge. This seems to be a hotspot for homeless people that can afford to stay here long term, didn't feel safe taking my 5 year old outside when we had to go to the front desk. Oh, for towels we had two hand towels and two for mats, one bed was missing a pillow. Won't stay there again.

Here were a few things that didn't work like that, no tp, power issue and other stuff but $54 well spent

Dirty, mold in the shower and on walls all over the room and carpet was coming up i got my money back and went somewhere else.

Close to Freeway access an no freeway noise. Applebee's across the road.very beautiful woman at early morning shift, very pleasant an polite.

You over booked me for this hotel so i had to go find one at the last mintue

The place was terrible! Right away when you check in, lobby smells terrible. Found syringes in the hotel bathroom vent!! The place was not clean.

I only stayed here because it had guest laundry that i was desperately in need of and called to confirm that. "Yes we have a washer and dryer." Upon arrival to a obviously broken down hotel, only 1 washer and 1 dryer was working. After washing a load of laundry I learned the other dryer wasn't working. So with wet clothes I asked at the front desk for someone to look at it or use another dryer on the facility and I heard, "No one is here. I don't really know what to do. Sorry." Thank you, that helps with my wet laundry. So I dried it by hand over a very dusty/dirty vent.

W Sunrise Rim Rd Boise ID

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located in Sunrise Rim within a 15-minute walk of National Interagency Fire Center and Wildland Firefighters Monument, Americas Best Value Inn & Suites Boise is within a few miles (5 km) of Hillcrest Country Club. Each of the 70 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.


Rooms

All of Americas Best Value Inn & Suites Boise's 70 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

Guests of Americas Best Value Inn & Suites Boise enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Americas Best Value Inn & Suites Boise

Everyone (26) Couples (3) Family (8)
1
Family with small children

There were boogers and fluids smeared all over the walls and the towels were refolded with other peoples hair in them. Nothing was cleaned just made up again.

By on Sep 20, 2021

Review comment responded on Sep 20, 2021

Your comments are much appreciated, as we consider them the best way for us to learn how we might improve. . The situation you encountered is not typical nor reflective of the excellence we strive to maintain. . Our team has been notified of the situation and will work to remedy the issues

2
Family

Tub and tile was filthy. Cheese melted on the microwave the rest in the ice bucket. Bed was comfortable. Lots of shady characters around.

By on Sep 19, 2021

Review comment responded on Sep 22, 2021

Please accept our sincerest apologies about the state of your room upon your arrival. Thank you for allowing us to improve upon your experience by leaving a review and we hope you consider giving us another chance to provide you with the comfortable, relaxing stay that you know we can offer.

2
Partner Couples

Upon arrival I entered the room there was a full nail (acrylic) on the floor. -understandable things get missed, life happens. But upon entering the bathroom there was hair all over the sink, and some in the counter and floor. Thankfully the front desk staff (can’t remember her name, sorry) was extremely nice and got me another room right away. I was just as disappointed in the next room, but after a 14hr day of moving you chose your battles and kinda settle. My review is more so to hopefully help avoid the issue in the future.

By on Sep 2, 2021

Review comment responded on Sep 4, 2021

• Feedback from our guests is much appreciated, as we utilize it to understand the best way to improve our accommodations. Your situation is distressing to read, as we are known for maintaining a high standard of cleanliness across our accommodations. Our team has been notified of the situation and will work to remedy the issues

1
Everyone

Don't book here. The pictures aren't even of this hotel. Its of the one next door that they also own. My husband said when he pulled up there wasn't even a sign to say where the lobby was. I think Im going to have our credit card company dispute the charge. Its the only way for places like this to quit deceiving people. My husband had been on the road on his motorcycle for 12 hours in 100 degree heat, and pulled into this mess.

By on Jul 29, 2021

Review comment responded on Aug 1, 2021

Feedback from our guests is much appreciated, as we utilize it to understand the best way to improve our accommodations. Your situation is distressing to read,

2
Partner Couples

No pool, restaurant or bar as advertised. Old and shady ppl everywhere. Tv didnt work. Very low grade property, kinda a slum. Would never recommend that anyone stay there. Was horrible!

By on Jul 24, 2021

Review comment responded on Jul 24, 2021

• All feedback is welcome and appreciated, as it pinpoints the areas in which we need to improve. . Your situation is distressing to read, as we are known for maintaining a high standard of cleanliness across our accommodations. Our team has been notified of the situation and will work to remedy the issues

1
Family

Don’t stay here. Tried checking in around 1 am. I was given keys to a room with people sleeping in the TWICE! Not clean. Mold on the walls. Was given a refund and found a new hotel.

By on Jul 14, 2021

Review comment responded on Jul 14, 2021

It saddens us to see your comments. We are sorry for any concerns about service and upkeep. Your experience is not typical, and we will address any issues. A restful and comfortable stay is one we know we can provide, so we hope for another chance when you are next in the area.

2
Partner Couples

Our room was so dirty! There were large hard crusty spots on the carpet, hairs and dirt on the bathroom counter, the desk had something sticky all over the top of it. There were holes in the curtains, only 2 small pillows for a whole king sized bed, crumbs all over the couch, and the handle in the bathtub had broken off and left two extremely sharp points in the wall that I cut my arm on. There was trash piled in the hallway, and the fire alarm was inexplicably going off for half an hour in the hallway of the hotel. I will never stay here again, and would not recommend this hotel to anyone.

By on Jul 1, 2021

Review comment responded on Jul 2, 2021

All feedback is welcome and appreciated, as it pinpoints the areas in which we need to improve. We are distressed that we failed to offer you the clean and comfortable lodging that you expected and that we pride ourselves on.

1
Everyone

This property certainly did not look like the pictures. Everything was outdated and things were broken. My room had a drawer that would not stay closed, motion lights in the entry that would come on in the middle of the night if anyone walked past my room. The TV would not work, there was no signal. And if you had problems the front desk would never know, because there was no phone to contact them in your room. So you would have to walk down to the front desk to complain. This was an animal-friendly hotel, and it was evident that animals had been in the facility and not cleaned up after. The floor was scratched up. The toilet was broken on one corner. Overall, I was very disappointed.

By on Jun 8, 2021

Review comment responded on Jun 8, 2021

Your comments are much appreciated, as we consider them the best way for us to learn how we might improve. The situation you encountered is not typical nor reflective of the excellence we strive to maintain. In the future, we would love to have another chance to host you and show you the incredible comfort we are known to provide.

2
Everyone

This place is changing ownership and under serious renovation... over half of the rooms are not being rented, the halls and stairs are dirty, and it seems like a significant portion of the rooms that are being rented are for long-term stays - lots of loitering. socializing, smoking right outside the building. Also, the check-in area is in another building and - FYI - it looks they are booking rooms in this hotel under several different hotel names, based on the different signs at the check-in counter. Lastly, my room only came with one curtain (so street lights were shining in), and had only two top sheets for covers. I asked the front desk for a blanket, which they provided, but it was very ratty.

By on May 11, 2021

Review comment responded on May 15, 2021

The issues that you raise are important to us. While we're excited for the updates being made to our property, we never want our current guests to be inconvenienced. Thank you fou for making us aware of the ways in which your visit could have been better. Your remarks will be kept in mind so we can make the necessary adjustments during this time. Hopefully, you will consider joining us again in the future so that we can impress you with the various updates we've made.

2
Family with small children

The room was dirty, didn't look like the bathroom had been swept let alone mopped in a very long time. Bathroom counter had marker all over it. The tv remote didn't have batteries or a cover so we went to the desk to get that replaced, back to the room and the tv still wouldn't work. They did send a guy to fix it finally. There were food drips and crumbs on the top and face of both the microwave and mini fridge. This seems to be a hotspot for homeless people that can afford to stay here long term, didn't feel safe taking my 5 year old outside when we had to go to the front desk. Oh, for towels we had two hand towels and two for mats, one bed was missing a pillow. Won't stay there again.

By , from Boise on Jul 9, 2020

Review comment responded on Jul 9, 2020

Feedback from our guests is much appreciated, as we utilize it to understand the best way to improve our accommodations. Your situation is distressing to read, as we're known for maintaining a high standard of cleanliness across our accommodations. Our team has been notified of the situation and will work to remedy the issues right away. Although we cannot change the past, we hope you allow us the chance to make it up to you on your next visit to the area.

Americas Best Value Inn & Suites Boise

2525 W Sunrise Rim Rd, Boise, ID 83705
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