Check in was great! I felt very welcome when it was my turn to check in. He even gave me a complimentary toothbrush and toothpaste!
The staff were all very nice and helpful. It was a great experience.
great location; some of the breakfast food items that were supposed to be hot weren't
I had no problems,my stay was what I expected because I’ve stayed there before.I would like to single out a young lady who helped.A young chamberlain named Katie.Very helpful and pleasant.
Facility is bright and clean. However It is dated and facility amenities’ ergonomics is not traveler friendly. The breakfast food counter is cramped and not permitting great flow of customer traffic.
The hallways were very dark. But breakfast was great and my kids enjoyed the pool
Very nice place and great services. We like the breakfast too
This hotels seems to be a bit renovated hotel. For the most part it was clean and nice looking. I don’t know if smoking is allowed in some floors or if the room we received was illegally smoked in, but the room still smell somewhat of stale smoke. Being allergic I ended up battling a headache and allergy symptoms all night.
Great location . Close to Boise State sports venues.
Nice location. Nice staff. Love the greenway in Boise
very nice would come back next time I am in town.E Location is perfect and rhe staff was friendly and most helpful.
I've been staying at this hotel for many years, but last time I was there, I left my tablet on the nightstand and when I called the hotel a few hours later, when I realized I had left my tablet, they weren't able to find it or help me. I'm filing a police report. I'm very desapointed with what happened and that I can no longer stay there because I can't trust that my things are safe at the hotel. Very sad. I can't recommend the hotel.
I will never stay there again... whenever I come to Boise, which is several times a month, I stay at this hotel. The one time I ask for late check out I'm told no. At first they said yes 1 o'clock is fine. They looked me up in the system and found that I paid through Orbitz. As soon as they found out I paid through Orbitz I was told no absolutely not. Their attitude changed to what I would described as disrespectful. All this espite being an IGH ewards member for over 10 years, If they don't like people paying through Orbitz they just shouldn't simply allow it. Not allow it and then tell you no anytime you need anything.
Very friendly staff and excellent breakfast Comfortable room
I have no idea why anyone would choose a more expensive hotel, when the rooms at Holiday Inn Express are just as spacious, and wi fi, fitness room, and breakfast are free.
Went to Boise to attend Air Force @ Boise State men's college hoops game. Hotel very close to Taco Bell arena and Albertsons Stadium.
Clean rooms excellent! Nice breakfast and great staff. Would recommend to amyone
Located in Southeast Boise within a short walk of Boise State University, Holiday Inn Express Boise - University Area is within a mile (2 km) of other popular sights such as ExtraMile Arena. This 159-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast, served each morning from 8:00 AM to 10:00 AM.
The 159 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include safes, ironing boards, and desks.
At Holiday Inn Express Boise - University Area, guests have access to a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Check in was great! I felt very welcome when it was my turn to check in. He even gave me a complimentary toothbrush and toothpaste!
The staff were all very nice and helpful. It was a great experience.
You definitely made everyone's day with this wonderful comment. It's exactly what we strive for. Excellent customer service.Please come see us again.
Thank you so much for staying with us. Please come see us again.
great location; some of the breakfast food items that were supposed to be hot weren't
I'm so very sorry to hear that we had some items that were to hot that should have been. i will work with my staff to ensure that we do a better job. Please come see us again.
Thank you for letting us server you during your stay with us.Please come see us again the next time you come to Boise.
I had no problems,my stay was what I expected because I’ve stayed there before.I would like to single out a young lady who helped.A young chamberlain named Katie.Very helpful and pleasant.
Thank you for letting us serve you. Please come see us again the next time you come to Boise.I will definitely recognize Katie for her customer service. please come back and let us serve you again the next time you come to Boise.
Facility is bright and clean. However It is dated and facility amenities’ ergonomics is not traveler friendly. The breakfast food counter is cramped and not permitting great flow of customer traffic.
Thank you for letting us serve you. please come see us again.
The hallways were very dark. But breakfast was great and my kids enjoyed the pool
Thank you so much for letting us serve you during your stay with us. So happy to hear that you enjoyed the breakfast and pool.
Very nice place and great services. We like the breakfast too
We love to hear that we provided excellent customer service during your stay with us. Please come back and let us serve you again the next time you come to Boise.
This hotels seems to be a bit renovated hotel. For the most part it was clean and nice looking. I don’t know if smoking is allowed in some floors or if the room we received was illegally smoked in, but the room still smell somewhat of stale smoke. Being allergic I ended up battling a headache and allergy symptoms all night.
I'm so very sorry to hear that someone had smoked in the room you received. Please excepted mu humble apologies that we strive to provide nice clean rooms for you to enjoy. In the future please contact the front desk right away and we will see if we have other rooms available.
We love to hear when someone receives excellent customer service. So happy that you had a wonderful stay with us. Please come see us again.