4/10 Poor
Jeffery
Mar 10, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a low rating but has nothing g to do with the staff. They were amazing. All of them. The hotel property? Rooms, and overall condition was poor. The bed was clean and comfy, nothing else about the room was anywhere close to clean. Dust everywhere, completely run down. Grown water for the shower. The area around the hotel is TRASH!! I should have done more due diligence before booking this. I was unaware until my first night that there’s a homeless shelter right next to the property and the hotel itself is used for overflow for the homeless shelter. Sounds rude to say but how is that not an alert or something on the booking site? That is unsafe and unsanitary to share rooms and a property with homeless. Garbage was piled up everywhere on the exterior of the property everyday. There are dozens of broken down cars, piled to the roof with garbage and personal belongings inside the cars in the parking lot.
My first night I checked in late so just grabbed a bite at the bar/cafe. Sharing the car with homeless crackheads isn’t ideal. The bartender was awesome though.
This property needs a massive overhaul and should either be a homeless shelter or a hotel, it should not be both. I’ve never stayed somewhere I felt so unsafe and Boise is a small town that doesn’t have the feel of danger in many area. Unfortunately, this hotel is one of the few unsafe areas
Jeffery
Stayed 2 nights in Mar 2025