This was the second time we stayed here during family week at BSU. The first time was okay, nothing fancy. This time, I had a hole in the wall where the thermostat was supposed to be, no dead bolt-only broken pieces on the door frame, the carpet in the hallway was duct taped together and so bumpy it was difficult to walk on, there was no phone or alarm clock, the hot water handle fell off the knob, many burnt out light bulbs, and there was lots of mystery "artwork" on the ceiling. The one plus was that the bed and pillows were comfy.