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Baymont Inn & Suites Normal Bloomington

2.5 out of 5.0

Recent guest reviews

Easy and fast check in. They did plunge the toilet. LOL they should have given us another room. When I asked for a refund they basically said when you find another place to stsy

Great stay - warm welcome - will return - very convenient location from all major expressways

The room was old and out dated, it wasn't very clean, needed vacuuming. Limited breakfast, but the best part was I left an expensive watch, in my haste to leave, but the maid found it and returned it to me, there are still honest people in the world.

When we first arrive it took over 10 minutes to finally find a worker to check in. The web site advertises flat screen televisions and an exercise/fitness room. The TV's are the old tube type, although for us we didn't care about that although that's false advertising. But the exercise room we did care about. There was nothing on the web site that said that only certain locations had the exercise room, but the employee told us when we asked about it that only the Baymont Inn at the other location has it. The carpets and stairs were pretty dirty. They hadn't been vacuumed in days, perhaps longer. If all you are doing is spending one night and only need a bed it's ok. The breakfast was super cheap. The only cereal was fruit loops, the hot breakfast was only a waffle iron, there were pastries and muffins, yogurt, bananas and apples. That was it.

The staff was very helpful. The rooms were clean and the beds were comfortable. The breakfast was limited but good.

We stayed for one night arriving pretty late. We were greeted by a very nice young man that checked us in. When we walked into our room it was very dirty!! There was mold all in the bottom of bathtub hair in the sink and tub comforters were very stained furniture was very old and worn. Window had no latch to lock and we were on the first floor. air conditioning did not work well our room felt very moist the whole time. One of our bath towels had brown stain. I could go on but these are top things to come to mind. I don't expect anything fancy but I sure expect clean and this was far from it!!

Staff was nice. Hotel needs remodeling bad. Room smelled mustymoldy! No hair dryer which every hotel has! Bathroom ceiling looked horribly repaired like something came crashing thru. OLD OUT DATED TVS! NO HD.

The hotel was nice! Great price and friendly staff. The only complaint we had was that the heater was broken in the hall, and we stayed in mid January. Also, no breakfast for the continental breakfast in the morning..... No food, no juice, nothing.

The room hadn't been cleaned very well as there were still towels hanging up on the door that were not from me. Otherwise not bad.

The hotel was clean and comfortable. The breakfast in the morning was a great variety and there was plenty of food. The staff was very friendly

it was a weekend out with my kids. they wanted to go swimming so I tried this place. the room was very clean, staff was nice and the pool was perfect for the kids. Would most definitely stay here again.

Seems like an older hotel, but perfectly adequate for our needs. Check-in was accomplished very quickly, Room seemed a bit chilly even though we had the heat on. I would recommend it.

Arrived half asleep from a hard day of driving and was greeted by a smiling face and an indoor heated pool that looked VERY inviting. My only regret is that I was too sleepy, but this was a GREAT stay. Very clean and comfortable and in a quiet area. Great value! Nice college atmosphere....

Our stay was so pleasant. The hotel pays attention to small details and there was no road noise to contend with. The bed was comfortable. The room and especially the bathroom was very nice and clean. The breakfast was more than expected. We would definitely stay here again.

Great staff. Clean room. Comfortable bed. Breakfast was lacking but overall value was great!

We took the kids for a weekend away. Staff was very helpful. Small indoor pool satisfied the kids and breakfast was sufficient.

Stayed here briefly to rest on way down to St. Louis. Staff could not have been nicer or more accommodating. Everything else unfortunately was unacceptable. Comforter and blankets looked like they hadn't been washed in years, room smelled, was unclean, running toilet all night, place was just dirty all around. Definitely would not stay in again.

The hotel staff was so very nice. We checked in late and everything was ready for us. The beds were very comfort able and the breakfast the next morning was a very pleasant surprise.

The room is clean. Staff is friendly. Location is wonderful. Price is very reasonable. We left before they serve continental breakfast. Don't know whether it's reasonably good or not. But, based on everything else we saw and what we paid for, I'd love to book this hotel again if we will visit this area in the future.

Very clean hotel. Right off the highway. Super friendly staff. Would definitely stay there again.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 6

Room, Accessible, Non Smoking

Full 2 | Sleeps 4

Room, Accessible, Non Smoking

King 1 | Sleeps 3

Guest reviews for Baymont Inn & Suites Normal Bloomington

Everyone (2) Business (2) Couples (10) Family (10) Friends (2) Other (1)
1

toilet didn't flush, no hot water until the mornin

Everyone

Easy and fast check in. They did plunge the toilet. LOL they should have given us another room. When I asked for a refund they basically said when you find another place to stsy

By on Sep 11, 2017

5

pleasant surprise

Everyone

Great stay - warm welcome - will return - very convenient location from all major expressways

By on Aug 23, 2016

Review comment responded on Aug 24, 2016

Thanks for satying

3

home coming weekend

Families

The room was old and out dated, it wasn't very clean, needed vacuuming. Limited breakfast, but the best part was I left an expensive watch, in my haste to leave, but the maid found it and returned it to me, there are still honest people in the world.

By on Oct 27, 2015

2

ok stay

Families

When we first arrive it took over 10 minutes to finally find a worker to check in. The web site advertises flat screen televisions and an exercise/fitness room. The TV's are the old tube type, although for us we didn't care about that although that's false advertising. But the exercise room we did care about. There was nothing on the web site that said that only certain locations had the exercise room, but the employee told us when we asked about it that only the Baymont Inn at the other location has it. The carpets and stairs were pretty dirty. They hadn't been vacuumed in days, perhaps longer. If all you are doing is spending one night and only need a bed it's ok. The breakfast was super cheap. The only cereal was fruit loops, the hot breakfast was only a waffle iron, there were pastries and muffins, yogurt, bananas and apples. That was it.

By on Aug 12, 2015

4

family trip

Families

The staff was very helpful. The rooms were clean and the beds were comfortable. The breakfast was limited but good.

By on Jul 20, 2015

1

baseball trip

Families

We stayed for one night arriving pretty late. We were greeted by a very nice young man that checked us in. When we walked into our room it was very dirty!! There was mold all in the bottom of bathtub hair in the sink and tub comforters were very stained furniture was very old and worn. Window had no latch to lock and we were on the first floor. air conditioning did not work well our room felt very moist the whole time. One of our bath towels had brown stain. I could go on but these are top things to come to mind. I don't expect anything fancy but I sure expect clean and this was far from it!!

By on Jun 30, 2015

2

college grad

Families

Staff was nice. Hotel needs remodeling bad. Room smelled mustymoldy! No hair dryer which every hotel has! Bathroom ceiling looked horribly repaired like something came crashing thru. OLD OUT DATED TVS! NO HD.

By on May 11, 2015

3

a nice stay for a good price

GetawayWithFriends

The hotel was nice! Great price and friendly staff. The only complaint we had was that the heater was broken in the hall, and we stayed in mid January. Also, no breakfast for the continental breakfast in the morning..... No food, no juice, nothing.

By on Mar 10, 2015

3

better housekeeping

BusinessTravelers

The room hadn't been cleaned very well as there were still towels hanging up on the door that were not from me. Otherwise not bad.

By on Mar 10, 2015

4

college visit

Families

The hotel was clean and comfortable. The breakfast in the morning was a great variety and there was plenty of food. The staff was very friendly

By on Feb 18, 2015