When arrived no one was at check in. But we heard two voices in the office chatting with door closed and sign placed.
The property was clean and I enjoyed the staff helping with my needs. I would only day that staff should always just check rooms that's been vaccinated for a while.
Staff was friendly. Property smelled like smoke throughout. Needs to be updated.
I didnt like that other guest were propping open one of the secure doors. Management was trying to solve the problem.
Smelled so bad I had to check out after one night. Hallways unbearable. Never again.
The location is excellent. There are certain days that the rooms are cleaned and I had to ask to have mine done after a week's stay. The staff was very accomodating and pleasant but I didn't feel as though I should have to ask.
Ext. Stay so nice ice machine and limited breakfast. Good coffee.
Great location for where wanted to go to visit family and decent prices!
Everything was great. The hotel staff was friendly.
Having to wait a long time for someone to come to the front desk at night was weird. My other guest was stuck outside of his room for a really long time because no one was available to make him a key.
Great hotel for the price. The beds were comfortable and the room was clean. I will stay there again next time I am there for business,
Central location put this hotel a a too-busy road. Exterior is nice but interior finish is nearing unacceptable wear and tear. My room had water damage to the ceiling and fake-wood floor. The carpet was threadbare. The hallways were unpleasantly odiferous. Animals are allowed barking follows. Minimal sound proofing was an issue for sleep. Curtains were missing key rod attach points to fully stay closed. Generally a run-down property. But hey - $48 dollar a night! You get what you pay for....
Grab and go breakfast starting at 6:30 was already grabbed and gone by 7:00am. No cups left for coffee!?
The hotel was in a crumby area, the room was kind of gross and there was no elevator. Stairwells were very dirty and the hallways and our room had a slight odor. Will not be coming back here.
Motel offered average convenience. OK...with some hesitation....
This was a pleasant surprise. Close to lots of restaurants, shopping and quiet getaways. It a perfect romantic getaway.
Located in Lake Purdy within a short walk of Cahaba River, Extended Stay America Select Suites Birmingham Inverness is within a mile (2 km) of Grandview Medical Center. The 72 rooms at this hotel include kitchens, refrigerators, and microwaves.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Guests staying at Extended Stay America Select Suites Birmingham Inverness enjoy free WiFi in public areas, laundry facilities, and a vending machine. A stay here includes free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
When arrived no one was at check in. But we heard two voices in the office chatting with door closed and sign placed.
The property was clean and I enjoyed the staff helping with my needs. I would only day that staff should always just check rooms that's been vaccinated for a while.
Dear Alyshia, thank you for sharing your experience with other travelers. We are glad you were pleased with your room, mainly with the spotless accommodation and our friendly staff. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose to stay with us whenever your travels bring you back this way. Sincerely, Hotel Management
Staff was friendly. Property smelled like smoke throughout. Needs to be updated.
Dear Kelly, we appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back soon. Sincerely, Hotel Management
I didnt like that other guest were propping open one of the secure doors. Management was trying to solve the problem.
Thank you for sharing your feedback at Extended Stay America. Although from the rating it seems you had a pleasant time with us, we regret the inconvenience caused due to the other guests’ on the property. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Smelled so bad I had to check out after one night. Hallways unbearable. Never again.
We apologize for the smell you experienced on your stay. We work hard to provide a clean and comfortable environment for your stay and we're sorry that the smell compromised your experience. We have alerted our housekeeping department and we are working to rectify the issue. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hotel Management
The location is excellent. There are certain days that the rooms are cleaned and I had to ask to have mine done after a week's stay. The staff was very accomodating and pleasant but I didn't feel as though I should have to ask.
Thank you very much for your feedback. I do want you to know that I agree, you shouldn't have had to ask for cleaning service. I deeply apologize that the cleaning schedule was not properly communicated to you at check-in.
Ext. Stay so nice ice machine and limited breakfast. Good coffee.
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Dear Latasia, We regret that we couldn't give you a better impression from the moment you arrived, and we apologize that our front desk team fell short of providing you with the excellent service we strive for daily. Such an instance is not the impression we want our guests to think of us. We have shared your feedback with our team and have taken measures to ensure this does not happen again. We would love the opportunity to provide you with the hospitality you should have experienced during this visit. We hope you allow us another chance.Sincerely,Hotel Management