Birmingham Marriott3.5 out of 5.0
Recent guest reviews
The hotel is a standard Marriott. Feisty club lounge attendant in the evenings, no more water bottles, bring your own to refill. DoorDash is hit or miss. When it misses, you are screwed. Brooke at the bar is amazing. She will make everything right. But, if you get Jim...... out of my many many stays here. He makes me sad. He doesn’t know how to make a Manhattan, but won’t entertain any discussion. Even a kind voice gets shut down by McGruff the crime dog. You get what you get, move on. Forget about subbing a side salad for fries. That is impossible. Like launching the space shuttle Impossible. Dude, lighten up. Women tip really well when you’re kind. You don’t have to get the order right, just be nice. Thank you Brooke and the other gentleman for holding this place together.
So glad we chose this hotel! Beautiful, and extremely up to date room. The hotel is beautiful and the price was great! I highly recommend staying here. We typically stay at the Marriott at Downtown UAB, I’m soooo glad we did something different this time!
First, the staff is incredible, friendly and helpful. The hotel has a beautiful appearance and is in a great location. I have just a couple of issues. First, the ice machines on floor 7 & 8 are out of order, and according to the front desk, have been for 4-5 months. There's no signage to direct you to another floor and should it take 4-5 months to get working ice machines?? Secondly, there was only one elevator running and the one running was so slow.... extremely slow. This hotel hosts many events, and people that are attending surrounding activities; seems that those are a couple of issues that need to be attended to. Overall, we've had a great visit and would definitely stay here again.
We broke up our recent trip to the beach with a stay at the Birmingham Marriott. We liked it to much we have made our reservation for our return trip. Very friendly check-in staff and very clean rooms. Also, excellent value!
Staff were so friendly and helpful to me after the worst travel day I’ve ever had. All desk staff were super sweet and helped me recover my bag. Isaac was the best and always called me by name when he saw me in the lobby. Such a wonderful team!
A really walm welcome from the young man on reception,and a complimentary breakfast that was of the highest standard. The room was clean and modern and great value for money. A nice quiet location and then only thing preventing a 5* rating is the lack of an outdoor pool.
First trip to Birmingham to attend a wedding and parties. The staff at this property are outstanding. Very friendly, caring and helpful. True southern hospitality. The rooms have been nicely renovated as has the entire property. The M club was a very pleasant experience. Breakfast was very good each morning. M Club access is 24/7. Hotel is located very near the Summit, an upscale area of shops and excellent restaurants. We would definitely stay again should we return to Birmingham. We spent 3 nights at the hotel.
Left an item in the safe of the Marriott Birmingham over the weekend. Called the front desk on Sunday afternoon and informed Issac about the lost item. Issac took down my number and promised to contact me as soon as he had more information. Within 20 minutes Issac had found my missing item and called me back. I asked him to send the item to the address on file with Marriott Rewards. Got the item on Tuesday via FedEx. Thank you Issac and the entire staff at the Marriott Birmingham!!!
The hotel itself is nothing fancy. The M Club Lounge is a failed effort to serve loyal Marriott customers - the food and beverage offerings made available in the lounge are substandard in comparison with the other Marriott properties where I've traveled (gold elite marriott rewards member). My aty was on two separate evenings, both with their challenges. On the first evening I left an item in my room after check-out. Despite contacting the hotel less than two hours after I checked out that I had left an item behind I have not yet received any response from the hotel regarding the status of the inquiry (now on day 4 since check-out). On the second evening, I was put in a room without an operating telephone, meaning I was on the cell phone to do things like order room service or communicate with the front desk regarding the absence of bottled water in the room and the status or the previous day's lost and found request. I was left with the distinct impression that the staff was indifferent at best regarding serving their guests. I will not return to this location.
I came here with a confirmed reservation and got in around 10:30 pm at night from a long day of flying and driving. When I arrived they informed me that they overbooked the hotel and I would have to find a place elsewhere. Do not use this hotel unless you want to take the risk of them not honoring the reservation and having to find a last minute hotel room.
- Free parking
- Onsite dining
- Indoor pool
- 24-hour fitness center
Located within 2 miles (3 km) of The Summit, Birmingham Marriott is within 3 miles (5 km) of Altadena Valley Golf and Country Club. This 295-room, 3.5-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center. Birmingham Botanical Gardens and Sloss Furnaces are also within a 15-minute drive.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.
Guests can expect to find WiFi and 49-inch a Smart TV with digital channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.
Guests staying at Birmingham Marriott enjoy an indoor pool, a 24-hour fitness center, and WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
86.0% of guests recommend this hotelTotal of 514 reviews