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Axel Hotel Bilbao – Adults Only

4.0 star property
Adults-only hotel with a full-service spa connected to a shopping center in Bilbao

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Photo gallery for Axel Hotel Bilbao – Adults Only

Restaurant
Gym
Junior Suite | 1 bedroom, down comforters, minibar, in-room safe
Rooftop terrace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Mesedeetako Kaia 3, Bilbao, 48003
  • Place, Santiago Cathedral
    ‪2 min walk‬
  • Place, Ribera Market
    ‪3 min walk‬
  • Place, Plaza Nueva
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Basic Room, City View

Basic Room, City View | 1 bedroom, down comforters, minibar, in-room safe

Basic Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, down comforters, minibar, in-room safe

Classic Room

9.4 out of 10
Exceptional
(36 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Views to the river

Premium Room, Views to the river | 1 bedroom, down comforters, minibar, in-room safe

Premium Room, Views to the river

9.2 out of 10
Wonderful
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | 1 bedroom, down comforters, minibar, in-room safe

Classic Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bilbao

Located in Ibaiondo, Axel Hotel Bilbao – Adults Only is next to Bilborock and Ensanche. This 4-star hotel has 110 rooms and welcomes guests with a bar/lounge, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Bilbao and also close to Guggenheim Museum Bilbao and San Mames Stadium.

What's nearby

  • Santiago Cathedral - 2 min walk - 0.1 miles
  • Arriaga Theater - 3 min walk - 0.2 miles
  • Ribera Market - 3 min walk - 0.2 miles
  • Plaza Nueva - 5 min walk - 0.3 miles
  • Guggenheim Museum Bilbao - 18 min walk - 1.0 mile

Getting around

  • Ribera Tram Stop - 4 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Bilbao Airport (BIO) - 26 min drive

Restaurants

  • ‪Ola Martin Berasategui - ‬2 min walk
  • ‪Café Bar Nervión - ‬2 min walk
  • ‪Peña Athletic Casco Viejo - ‬4 min walk
  • ‪Perro Chico Bar - ‬2 min walk
  • ‪Ardibeltz Taberns - ‬4 min walk

About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel with a full-service spa connected to a shopping center in Bilbao
Guests of Axel Hotel Bilbao – Adults Only enjoy a full-service spa, an outdoor pool, and a 24-hour gym. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. This adults-only hotel also has free WiFi in public areas.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ibiza Posidonia. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Frequently asked questions

What can I see near Axel Hotel Bilbao – Adults Only?

This hotel is situated in Ibaiondo, just steps from Bay of Biscay and Ribera Market, and within a short walk of Arriaga Theater. You'll also find Guggenheim Museum Bilbao and San Mames Stadium within a short drive.

Is there parking available at Axel Hotel Bilbao – Adults Only?

No, there isn't parking available at the hotel.

Is a spa located at Axel Hotel Bilbao – Adults Only?

Ibiza Posidonia is the hotel's full-service spa and services include massages.

Does Axel Hotel Bilbao – Adults Only feature a casino?

No, Axel Hotel Bilbao – Adults Only doesn't have a casino.

Is there an indoor pool at Axel Hotel Bilbao – Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 8:00 PM.

Is Axel Hotel Bilbao – Adults Only good for couples?

This adults-only hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a full-service spa.

Does Axel Hotel Bilbao – Adults Only have a hot tub?

No, but this hotel does have a steam room.

Does Axel Hotel Bilbao – Adults Only have a restaurant that serves breakfast?

Yes, Axel Hotel Bilbao – Adults Only serves buffet breakfast each morning for a surcharge from its cafe.

Does Axel Hotel Bilbao – Adults Only allow pets to stay for free?

No, pets aren't allowed at Axel Hotel Bilbao – Adults Only.

Are there connecting rooms at Axel Hotel Bilbao – Adults Only?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Axel Hotel Bilbao – Adults Only?

The closest major airport to Axel Hotel Bilbao – Adults Only is Bilbao Airport (BIO), which is 9.6 mi away (26 minutes by car). Another top airport is Vitoria (VIT), which is around 27.6 mi away.

Are there rooms with balconies that I can book at Axel Hotel Bilbao – Adults Only?

No, you won't find guestrooms with balconies at Axel Hotel Bilbao – Adults Only.

Reviews

Axel Hotel Bilbao – Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 168 out of 249 reviews
Rating 8 - Good. 56 out of 249 reviews
Rating 6 - Okay. 15 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

Reviews

10/10 Excellent

Warda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Stayed 4 nights in Aug 2025

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights at Axel Bilbao. Room was nice and spacious, especially liked the large shower. Location was convenient just across the bridge from old town. However, the streets right behind the hotel up the hill was sketch and didn’t feel as safe to walk according to taxi driver and we saw some fights break out among locals.
Stayed 2 nights in Aug 2025

10/10 Excellent

rob

Stayed 5 nights in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel on the edge of old town in Bilbao
Stayed 3 nights in Jul 2025

10/10 Excellent

Douglas, Saint Augustine

Stayed 3 nights in Jul 2025

10/10 Excellent

Chandi

Stayed 3 nights in Jun 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely newly build hotel we had a wonderful 4 nights there
Stayed 4 nights in Jun 2025

8/10 Good

Vlastimil

Disliked: Cleanliness, property conditions & facilities
Unpleasant smell in the room, bathroom not cleaned properly,
Stayed 3 nights in Jul 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Beatriz

Stayed 3 nights in Jul 2025

4/10 Poor

amar

Liked: Cleanliness
Disliked: Staff & service

Nothing to write home about

Unfriendly staff...they really dont want to be there
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie Ann

Stayed 5 nights in Jun 2025

10/10 Excellent

Olivia

Lovely stay, great location!

The hotel staff were super nice, especially on reception, always happy to give directions or a recommendation. The room is nice, we had a lovely gesture on one of our birthdays, when chocolates and a free drinks token for the both of us at sky bar was left, what a lovely touch! Not many sun loungers by the pool but is only a roof terrace to be fair. Only other feedback is that the hanging situation is a smidge impractical if you are a lady and bring lots of dresses. You need to move the tea and coffee station for your clothes to actually hang. That feature is more aesthetic than practical. Otherwise the hotel is lovely, with good facilities and lush location next to the old town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cool place. Conveniently located. Spa benefits were nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the old town. New and clean. Would stay again and look for this hotel group in other parts of Spain.
Stayed 3 nights in Jun 2025

4/10 Poor

Rene

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Smelly room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Comfortable and quiet
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Stayed 3 nights in Jun 2025

4/10 Poor

Elizabeth

Disliked: Amenities
Location was good- you could walk to the old city very easily. The pool is very small and there are no towels or umbrellas for shade. The bar at night is non existent- no scene or vibe . One sink in bathroom and no counter space for make up etc. bed was clean. I wouldn’t stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Stayed 2 nights in Jun 2025

10/10 Excellent

Jad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rashmee

Liked: Cleanliness, amenities, property conditions & facilities
Amazing- beautiful, pristine, and a great neighborhood.
Stayed 1 night in Jun 2025

8/10 Good

Leonard J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel with friendly and helpful staff. The only downside was the toilet in the room. There is a gap all around the door so no sound privacy should you need to go to the loo and your partner is in the room.
Stayed 1 night in Jun 2025