There were ants in the first room we checked into. The second room was better, but the room smelled musty. The recycling situation was strange, they did not accept plastic so I took it all home. The staff were unconcerned about the ants, but they did have a pest control come out (I saw the truck) so hopefully they were taking this seriously.
The hospitality was great. The staff got us checked in without problems.
Great check in; the staff was very helpful and courteous!
It's set back in a corporate/research park but a short drive from food and shopping of Rockville and Gaithersburg. Very clean and quiet.
2nd stay here. Staff is very friendly. It was close to my family.
Great stay as always. Good location, clean, friendly staff. Quiet.
It was a very nice stay. The staff was great, very attentive and helpful. The shuttle service to the metro was a bonus. We are looking forward to going back
The room was infested with ants. I couldn't sleep without feeling crawlers. The breakfast was the same every day, scrambled eggs and sausage that I don't eat. I won't be back!
We stayed two nights. Had a clean pleasant room. Breakfast was hot and good. Thank you for keeping the hotel in nice condition!
Overall, this was a good experience for us. I had a problem sleeping due to the loudness of the AC unit. It didn't bother my husband at all! My room looked like it was recently renovated.
Room was clean and has good wifi access. They also have the standard free breakfast that has the basics. The only downside was that the small refrigerator in the room is noisy.
good hotel for the money. A little distance to reasonable resturants but would stay again if in the area.
The room was on the small side, but very nicely appointed.
Stayed here a few times. First time was great. Staff was really nice. Front Desk clerk, Sataj, was very friendly and went out of his way to make the stay very enjoyable. However, during my second stay things didn't go all that well. Upon checking in the front desk guy was rude, not at all happy to be there and had a nasty attitude. I was in the area for work and after working all night all I wanted to do was lay down so it became very frustrating being locked out of my room because the key cards weren't working EVERYTIME I left. Last but not least, on the morning I was leaving I fell in the shower. I twisted my ankle, hurt my back and left with a pretty nasty cut on my hand. I went to the front desk to inquire about bandages or some type of first kit but there was nothing available. I did get a call from the Manager who apologized repeatedly. I was told the General Manager would be contacting me but I have received no other calls. I suggested that the hotel get non slip strips to put down in the showers to prevent these things. Hopefully they will take that advice to prevent this from happening to anyone else.
I was using it only to sleep, it was not bad, but the AC was too noisy and the room too dark. Overall I think the installations are very old. Staff was OK.
Located within a mile (2 km) of RIO Washingtonian Center, Sleep Inn Shady Grove is within 3 miles (5 km) of Bohrer Park. This 107-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
All 107 rooms provide refrigerators, coffee makers, and free weekday newspapers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.
Guests of Sleep Inn Shady Grove enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
There were ants in the first room we checked into. The second room was better, but the room smelled musty. The recycling situation was strange, they did not accept plastic so I took it all home. The staff were unconcerned about the ants, but they did have a pest control come out (I saw the truck) so hopefully they were taking this seriously.
The hospitality was great. The staff got us checked in without problems.
Thank you so much for your five-star rating! We are pleased to know we were able to hit our marks during your visit and we hope to have you back again for another excellent stay. Take care! Sleep Inn Management
Great check in; the staff was very helpful and courteous!
Thank you for choosing to stay at the Sleep Inn Shady Grove during your recent travels! Providing our guests with a comfortable and relaxing experience is what we strive for, and we're happy to hear that your time with us met your expectations. We're so glad our team made sure you received friendly, helpful service throughout your time with us as well. Guest reviews are a great way for future travelers to learn more about us, so we encourage you to share your experience on Trip Advisor too. Thanks again and we appreciate your time! Sleep Inn Management
It's set back in a corporate/research park but a short drive from food and shopping of Rockville and Gaithersburg. Very clean and quiet.
We're delighted you enjoyed your stay at Sleep Inn Shady Grove! It's great to know that our clean, quiet rooms were exactly what you were looking for and that our location worked well for your trip. Thank you for your kind words! To help future guests learn more about our property, we'd appreciate you taking a few moments to leave us a review on Trip Advisor as well. We appreciate your time, and we look forward to your next visit. Sleep Inn Management
2nd stay here. Staff is very friendly. It was close to my family.
Returning guests pay us the highest compliment, and we thank you for taking the time to share your thoughts. It is wonderful to hear that you appreciated our friendly staff members and proximity to your family. We wish you well, and we hope to see you for a third visit!
Thank you for notifying us about your recent experience. As best evidenced by our staff's efficient action, reviews of this nature are taken very seriously, and our dedicated pest control team will investigate to ensure everything on the property is as it should be. Your constructive comments will guide us toward improvement. We hope to provide a better experience the next time you're visiting the area. Sleep Inn Management