The property needs better wayfinding signage and clearer directions to its exact location.
The staff was friendly, the room was modern, nicely decorated clean and comfortable. I'd stay there again.
Had to change rooms due to leak from the room above, then TV in 2nd room didnt work, no regular coffee in room, no sugar or creamer. I had to make several trips to the front desk. No shuttle service running eventhough advertised, no breakfast.... looks like theymay be closing soon.
There were ants in the first room we checked into. The second room was better, but the room smelled musty. The recycling situation was strange, they did not accept plastic so I took it all home. The staff were unconcerned about the ants, but they did have a pest control come out (I saw the truck) so hopefully they were taking this seriously.
The hospitality was great. The staff got us checked in without problems.
Great check in; the staff was very helpful and courteous!
It's set back in a corporate/research park but a short drive from food and shopping of Rockville and Gaithersburg. Very clean and quiet.
2nd stay here. Staff is very friendly. It was close to my family.
Great stay as always. Good location, clean, friendly staff. Quiet.
It was a very nice stay. The staff was great, very attentive and helpful. The shuttle service to the metro was a bonus. We are looking forward to going back
The room was infested with ants. I couldn't sleep without feeling crawlers. The breakfast was the same every day, scrambled eggs and sausage that I don't eat. I won't be back!
We stayed two nights. Had a clean pleasant room. Breakfast was hot and good. Thank you for keeping the hotel in nice condition!
Overall, this was a good experience for us. I had a problem sleeping due to the loudness of the AC unit. It didn't bother my husband at all! My room looked like it was recently renovated.
Room was clean and has good wifi access. They also have the standard free breakfast that has the basics. The only downside was that the small refrigerator in the room is noisy.
Sleep Inn Rockville is located within a mile (2 km) of RIO Washingtonian Center and Rio Lakefront. This 75-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also available.
Guests of Sleep Inn Rockville enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.
The property needs better wayfinding signage and clearer directions to its exact location.
The staff was friendly, the room was modern, nicely decorated clean and comfortable. I'd stay there again.
Thank you for staying with us on your recent visit and taking the time to post your review. We look forward to accommodating you on your next visit to the area.
Had to change rooms due to leak from the room above, then TV in 2nd room didnt work, no regular coffee in room, no sugar or creamer. I had to make several trips to the front desk. No shuttle service running eventhough advertised, no breakfast.... looks like theymay be closing soon.
There were ants in the first room we checked into. The second room was better, but the room smelled musty. The recycling situation was strange, they did not accept plastic so I took it all home. The staff were unconcerned about the ants, but they did have a pest control come out (I saw the truck) so hopefully they were taking this seriously.
Thank you for notifying us about your recent experience. As best evidenced by our staff's efficient action, reviews of this nature are taken very seriously, and our dedicated pest control team will investigate to ensure everything on the property is as it should be. Your constructive comments will guide us toward improvement. We hope to provide a better experience the next time you're visiting the area. Sleep Inn Management
The hospitality was great. The staff got us checked in without problems.
Thank you so much for your five-star rating! We are pleased to know we were able to hit our marks during your visit and we hope to have you back again for another excellent stay. Take care! Sleep Inn Management
Great check in; the staff was very helpful and courteous!
Thank you for choosing to stay at the Sleep Inn Shady Grove during your recent travels! Providing our guests with a comfortable and relaxing experience is what we strive for, and we're happy to hear that your time with us met your expectations. We're so glad our team made sure you received friendly, helpful service throughout your time with us as well. Guest reviews are a great way for future travelers to learn more about us, so we encourage you to share your experience on Trip Advisor too. Thanks again and we appreciate your time! Sleep Inn Management
Hello Ihor,We appreciate your excellent rating! We're delighted that you had a wonderful stay with us. If you have any additional comments or feedback, please don't hesitate to reach out to our hotel directly. We would love to welcome you back soon for another exceptional experience.